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Holiday Inn San Jose - Silicon Valley

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Traveller (50)
Room & Suite (37)
Dining (8)
Overview
  • Excellent20%
  • Very good37%
  • Average29%
  • Poor7%
  • Terrible7%
Travellers talk about
“bit firm”(2 reviews)
“front desk”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn San Jose - Silicon Valley
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn San Jose - Silicon Valley
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (219)
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Traveller rating
43
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15
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43
68
55
13
15
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All reviewsbit firmparking lot is gatedfront desklight railroom was cleanrewards memberhotel pricesroom service was promptsilicon valleyslept like a babywater pressureclose to the airportboarding passesquick checkon site restaurantper nightan update
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1 - 5 of 194 reviews
Reviewed yesterday

Needed a place to spend the night and the Holiday Inn San Jose turned out to be a good choice. Nice rooms with really comfy beds. Property has a nice pool and a more than adequate gym. Beds were really comfy and room was quiet....More

1  Thank Bob S
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded today

We thank you for your time on letting us know about your recent stay at the Holiday Inn. We're happy to hear you took advantage of our hotel facilities. We have been getting a lot of good reviews about our bedding as well. Glad to...More

Hotel's Favourite
Reviewed 4 weeks ago

This review is about their reservation staff. I have stayed here for many years. My schedule always changes last minute it seems. Their staff ALWAYS accommodate my changes with great rates and service. Michelle Rodrigues and Merritt Mullinax (forgive me if I misspelled) along with...More

1  Thank Leslie B
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 4 weeks ago

Hi Leslie, Thank you so much for your kind words. We have shared your comments with our staff and GM. We're always glad to assist you on any requests. Our staff is informed to make every effort to assist and find solutions for every guest...More

Reviewed yesterday via mobile

Exceptional service. Lobby area is spacious with complimentary lemon water with ice. Huge TV screen while waiting for a meet up. Hotel shuttle driver was outstanding and did his best to provide excellent service. Will definitely come back!More

1  Thank 24Ceecee
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded today

Thank you for your kind words and score given. As a manager I get very excited when our guests talk about our employees service. It shows they care and want to go the extra mile. We will share your comments with our staff members as...More

Reviewed 2 days ago via mobile

Housekeeping left their empty snack wrapper sitting on my open suitcase. Just makes you wonder what else they do while they are there. I contacted the hotel about it and all they said they would do is let housekeeping know not to do it in...More

Thank Jeff C
Response from Robert M, Front Office Manager at Holiday Inn San Jose - Silicon ValleyResponded today

Hello, We have certainly have gotten in touch with the executive housekeeping manager. We are embarrassed and sorry you had to come in and see the wrapper on top of your suitcase. This did not go un-noticed and action has been done to correct this...More

Reviewed 4 days ago

i was hesitant to stay at this facility given its old age, but i had no choice due to many hotels being sold out during my trip. my fears were proven correct when on the first night of sleep, i was woken up at 3am...More

Thank Will S
Response from Robert M, Manager at Holiday Inn San Jose - Silicon ValleyResponded 2 days ago

Sorry for the inconvenience of dealing with the bites incurred. We both agree between us, that two nights was sufficient. On top of the comp nights, we took care of your laundry charges, and comp 1 dinner and breakfast. Although there was no proof of...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$123 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in San Jose
Room types
Non-Smoking Rooms
Details
Price range
US$123 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in San Jose
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (50)
Room & Suite (37)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Teddall
20 February 2017|
AnswerShow all 3 answers
Response from ClarkL446 | Property representative |
After guests arrive at the airport, they should call the hotel at (408) 453-6200. Our shuttle hours are 5:00am to 11:00pm seven days a week.
0
Votes
Reggie2752
5 November 2016|
AnswerShow all 2 answers
Response from Edwin W | Reviewed this property |
I usually take Uber no matter where I am. It might be a little bit more but you get better service and they always get you there on time.
1
Vote
Reggie2752
5 November 2016|
AnswerShow all 5 answers
Response from Nancy011351 | Reviewed this property |
I used the hotel shuttle. I called the front desk and they picked me up in 10 minutes. Very nice and helpful.
2
Votes
Room Tips
"Very clean room!"
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"higher floors are quieter..."
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"Got a Nice Bar and Gym."
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"Quieter Rooms, Request a room on the higher floors and not facing First St.,"
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