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Fairmont San Jose

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Fairmont San Jose
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2,046 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
Colorado Springs, Colorado
Reviewed 4 days ago NEWvia mobile

I recently stayed at this hotel for business for three nights. The hotel itself was nice and clean. The room was large and comfortable. Not much to complain about regarding comfort for the stay. However, the front staff was horrible and the reservation, check-in, and check-out process was a nightmare. My company paid for my room with the reservation but...

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Helpful?
Thank Clashfactor
Colorado Springs, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The Fairmont is one of my favorite places to stay and the San Jose Fairmont offers wonderful amenities, service, and staff. The rooms are spacious, quiet and comfortable and offer a nice tea/coffee suite with separate hot water boiler and Keurig coffee maker. The robes are an added luxury not found except in the finest hotels. There are numerous restaurants...

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Helpful?
Thank Opief16
About Hotel's Favourite Review
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Opief16, Thank you so very kindly for your review. We appreciate your feedback and are thrilled that you enjoyed extraordinary service and amenities during your stay. It will be our delight to welcome you back again for another stay soon.

California
Reviewed 6 days ago NEWvia mobile

Nice view from the 18th floor and the holiday village was just out front in Quadelupe Park. Ice skating for those that dare, we chose dinner, drinks and watching. A nice, fun, relaxing evening and the bar hotel was a good time.

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Helpful?
Thank Randy1990Frankie
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Randy, Thank you for taking the time to share your review and recommendation. We are delighted you enjoyed the lobby lounge and such wonderful views of the city during Christmas. We do hope to have the pleasure of welcoming you back again. Warmest Regards, Marketing & PR Manager

Baar, Switzerland
Reviewed 1 week ago NEW

I had a three night stay for business. The positives are good central location, spacious rooms and nice fitness facility. Negatives are expensive valet and WiFi. Also I was not impressed by the service, one day they forgot to make the room, the way from the tap was not clean and when I arrived the main light did not function....

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Helpful?
Thank Fredrik H
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Fredrik, Thank you for sharing your review. Certainly we are pleased that you found the location, rooms, and fitness facility to be of exceptional quality, but apologize for the disappointments you noted. Please rest assured we will share this with our team so we may remedy any areas in need of improvement. We hope to have the pleasure of...

London, United Kingdom
Reviewed 1 week ago NEW

I had the pleasure of staying at the Fairmont San Jose recently whilst attending a conference for work. The hotel is a large imposing building, situated close to airport, convention centre, and our headquarters, so perfect location all around! The room was well presented and spacious, with a sperate walk-in wardrobe, large bathroom with separate shower and bath. There was...

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Helpful?
Thank smurf4568
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear smurf4568, Thank you for choosing to stay with us at Fairmont San Jose. We are elated to read of how thoroughly you enjoyed your stay, from convenience of location to your guestroom appointments. We certainly hope to have the privilege of welcoming you back again. Warmest Regards, Marketing & PR Manager

Los Angeles, California
Reviewed 1 week ago NEW

Most people go directly to San Francisco, but sometimes, San Jose is a must. The Fairmont San Jose service lives up to the expectation you have for other Fairmont hotels. the entry and lobby are beautiful. The staff is very courteous. The rooms, sadly, are very dated and in need of a massive update. Still, rooms are clean and spacious....

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Helpful?
Thank c p
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear C P, Thank you for your post. Although we are pleased you enjoyed friendly service and the hotel's atmosphere, we do apologize for the inconvenience you experienced with communication during check in. We will be sure to share this with our team so we may provide smoother service and improve upon your future visits. Warmest Regards, Marketing & PR...

Noida
Reviewed 1 week ago

The hotel is nice with big & spacious rooms. There are lots of restaurants nearby so one can easily walk around. Even the bus/VTA station is just at the back exit of the hotel. I overall liked my stay & wasnt disappointed by any thing.

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Helpful?
Thank PayalMahajan
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Payal, Thank you so much for your post. We are delighted you found the room and location to be so convenient and favorable, and do look forward to welcoming you back again for another exceptional stay. Warmest Regards, Marketing & PR Manager

Chicago, Illinois
Reviewed 1 week ago

Huge rooms, GREAT towels, great bed, big TV, coffee in the room. What more do you need? Only item that left me wondering about the hotel was the shower head? The shower was fine but could have been better with a better head. I didn't get that they didn't change that?

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Helpful?
Thank john b
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear John, Thank you for sharing your feedback. We are thrilled you found the room space, towels, bed, T.V. and coffee to be to your liking; however, we are sorry for any disappointment with the shower head. We will be sure to share this with our team so we may make any necessary adjustments. Thank you again, and we do...

Ottawa, Canada
Reviewed 1 week ago

The San Jose Fairmont hotel is a terrific hotel for any stay in San Jose. The rooms are spacious and very clean with plush towels, comfortable beds, terrific showers and all the amenities. The lounge is a great place to meet with colleagues for drinks; however the live music can be loud, which can make conversation difficult at times. The...

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Helpful?
1Thank KenFromOttawa
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Ken, Thank you for sharing your recommendation and recent stay experience with us at Fairmont San Jose. We are absolutely delighted that you experienced such quality service, comfortable room accommodations and appetizing cuisine. We truly value your patronage and eagerly await your return. Warmest Regards, Marketing & PR Manager

Reviewed 1 week ago

I booked this hotel on a business trip-all the "standard" business hotels were booked, So I thought-this will be a great place to stay, even though it was pricey at $365 for one night. Now, when we do personal travel we generally stay in 4 or 5 star hotels, so I have an idea of what I would expect for...

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Helpful?
Thank Cindy R
FairmontSanJose, Public Relations Manager at Fairmont San Jose, responded to this review

Dear Cindy, Thank you for taking the time to share your recent stay and for bringing these concerns to our attention. While we are pleased you received such warm service during your check in and check out, we sincerely apologize for the inconvenience you experienced with your room location. Please rest assured that we will share this with our team...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 

Additional Information about Fairmont San Jose

Address: 170 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Price Range: €191 - €482 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Fairmont Hotels, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Fairmont San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Jose staff and other travellers.
13 questions
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Questions? Get answers from Fairmont San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay in the "new" tower”
 of 5 bubbles KenFromOttawa, 11 Feb 2017 | Read review
“Rooms in both main tower and south tower are very nice but main tower is more convenient to hotel amenities.”
 of 5 bubbles Opief16, 29 Jan 2017 | Read review
“Renovations the south tower, very noisy.”
 of 5 bubbles theM0gwai, 28 Jan 2017 | Read review
“Perhaps the Tower rooms have been remodeled -- if so, that is where I would stay next time”
 of 5 bubbles OttoSchwartz, 5 Jan 2017 | Read review
“Ask for a renovated room”
 of 5 bubbles lovelyreviewer, 3 Jan 2017 | Read review
5 of 5