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Hyatt Place San Jose/Downtown

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Hyatt Place San Jose\/Downtown
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667 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Jose/Downtown
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Showing 647: English reviews
Singapore, Singapore
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 January 2016 via mobile

Hotel is near the airport,what you expect,aircraft noise,but only fr.6am to 12midnight... Hotel staffs,very friendly.Especially Mike fr.front desk.You make our stay welcome and answer most of our question where some hotels don't.Room are big enough,if expensive...because of it location.Clean room and toilet what i say, ok.Water pressure,yap abit disppointed. And most of complimentary breakfast and even can take away if... More 

Helpful?
Thank moppetwayne
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for your kind review, moppetwayne, we don't think we are 'that bad' either :) Thanks for recognizing Mike at the front desk, we'll share the great feedback. Glad you enjoyed the complimentary breakfast, and although you can hear the planes at times, the approach path they make creates great views for sunset! See you soon! More 

Raleigh, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2016

The hotel itself was reasonable, but the maid service was far from par for San Jose. Each day brought a different number of bath towels, the hair dryer was never placed back in its proper place, and on one day the shampoo was thrown away, but not replaced. Although the location was extremely convenient, and the price was reasonable, I... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Shawn G
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Shawn G, thanks for choosing us with so many choices Downtown. Sorry we missed these little touches in your room experience and that they impacted your impression. Seems like everything else went great and we'll share the feedback with the team to help us improve. Thanks for taking the time to share! More 

Cypress, California
1 review
Reviewed 19 January 2016

We stayd from 1/15/2016 - 1/17/2016. There were some convention going on. The hotel seems quite booked. On the night of Friday, January15th, we were watching TV with "normal" volume, meaning volume we normally watch at home, but the security came to our room and told us to turn down the volume. Which was fine. We lower the volume and... More 

Helpful?
Thank japaneseanego
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear japaneseanego - Sorry to see that this was not a refreshing stay for you. There was indeed a couple of very interesting and busy groups across the city for the weekend: Further Confusion and a very engaging Gamer Con were both celebrating Downtown. We are a bit surprised to see the comments regarding thin walls as they are 6"... More 

West Simsbury, Connecticut
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 January 2016

good value for the $$$, free breakfast, but bit noisy if you are on the side of hotel where tram runs rooms are clean, equipped, internet is free, but heat turns on and off all nite to adjust to temp, so if you are a light sleeper, can be annoying

Helpful?
Thank mtdjef
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for joining us mtdjef. We we are glad you experienced the value of our humble hotel - and the free breakfast! That heater is working to keep you at the perfect temp and we always have a soft pair of ear plugs if the fan bothers you. Hope to see you with us soon. More 

Sacramento, California
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 January 2016

The hotel staff was outstanding in a very modest way and I not only appreciated but enjoyed the room setup while staying for business. I ordered pick-up food and appreciated the options, price, lack of room-delivery charges, and short excursion to the lobby to pick it up. Breakfast buffet was very clean and had plenty of variety and fresh, healthy... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank kristinalisan
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Love to see how much you enjoyed your stay, kristinalisan, except for the noise at night. We'll make sure you get ear plugs or a sound machine playing gentle ocean sounds next time you are staying with us in this busy Downtown. Great point about the savings on room service and we are always happy to run it up for... More 

Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 January 2016

I stayed 2 nights. Overall, the property is tired looking. One of the elevators was being upgraded so there were only 2 working elevators that increased waiting times. When I returned to my room after work the second day the carpet had not been vacuumed, the ice bucket was not emptied, and a wet washcloth was in the soap dish... More 

Helpful?
1 Thank Cyclist08
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Cyclist08 -thank you for choosing Hyatt Place San Jose for your stay this weekend. It is true we are working on a large elevator project that is nearing completion and with the very busy Downtown it did cause delays at times. You have our most sincere apologies that this, as well as substandard service, left you feeling uncared for.... More 

San Jose
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 January 2016

We spend New Years Eve in downtown San Jose, so we could have a nice dinner at Scott's and take in a comedy show at the Tabard Theater. With all of the Christmas in the Park and carnival lights, it is quite beautiful at night and the Hyatt is easy walking distance to everything. The Hyatt is also a much... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Gary O
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Gary O, thanks for making us part of your holiday tradition. We love seeing one of our neighbors enjoying the hotel and appreciate that you've noticed all the improvements. Hope you had a chance to enjoy our complimentary breakfast and one of great new cocktails. Hope to see you before next New Year's Eve! More 

Hanford, United States
1 review
Reviewed 12 January 2016

While I understand things happen, it was one thing after another and when the power in my room went out without any attempt of repair, I realized that there are simply too many other choices to risk this experience again.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Michael H
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Michael H - Thank you for choosing Hyatt Place in Downtown San Jose. I'm so sorry you felt that we were not taking action when you lost power. Although we worked diligently to restore it after a brief outage, we obviously did a poor job of communicating that and following up with you. We do hope you will give us... More 

San Jose, United States
1 review
Reviewed 3 January 2016

Very good hotel with spacious rooms. Within walking distance to downtown, museum, conventions center, are big pluses. Why pay more? Staff are friendly are attentive. Small fridge in room but no microwave oven.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mario D
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Thanks for the great review, Mario D. We are so happy you enjoyed our central downtown location. Thanks for the shout out to the team! Next time you are with us, please just come on down to the Guest Kitchen, which is open 24/7, and has your microwave waiting for you. See you soon! More 

San Jose, California
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 January 2016

We live in the area and stayed overnight as we were downtown for an event. The best part of the stay is the breakfast in the morning. It is included and it is one of the best I have had. Lots of choices and plenty of space to enjoy. Several people have commented about the flight path, but the planes... More 

Helpful?
Thank Mike B
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Mike B, thanks for choosing Hyatt Place Downtown for your staycation. We do love the free breakfast too and there are different hot sandwiches each day...plus all the hot Seattle's Best coffee you can drink (and Tazo tea, of course). Thanks for sharing the parking tip for future travelers as this is a great option if you don't mind walking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own food options available 24/7. ... more   less 

Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Region: United States > California > San Jose
Price Range: €131 - €401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Hyatt Hotels Corporation, Travelocity, Cheap Tickets, Orbitz, Odigeo and Jetsetter so you can book your Hyatt Place San Jose/Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Hotel Style:
#15 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Jose/Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place San Jose/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know our room wasn't great.”
 of 5 bubbles webtravelreview, 28 Nov 2016 | Read review
“Choose rooms with the back view as street side rooms are noisy, unless you want a better view which you get from the street side rooms.”
 of 5 bubbles Yogeshkale81, 18 Nov 2016 | Read review
“Higher rooms will be more quiet”
 of 5 bubbles winecountrylovers, 17 Oct 2016 | Read review
“Choose higher floors. Avoid low floors facing convention center”
 of 5 bubbles tour-birds, 25 Sep 2016 | Read review
“We were on the third floor and the elevators ran very smoothly.”
 of 5 bubbles Deniece9, 13 Aug 2016 | Read review
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