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Hyatt Place San Jose/Downtown

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Hyatt Place San Jose\/Downtown
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702 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place San Jose/Downtown
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Showing 682: English reviews
United States
Reviewed 28 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Jonathan S
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Reviewed 27 March 2016 via mobile

Hyatt Gold Member Stayed here with a CC free award night before moving to the Fairmont San Jose for a wedding. I found little fault or problem with this hotel. Except one thing which was frustrating - busted elevators and extremely long waits as a result. In fact, if I were to compare the rest of the hotel with the...

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Thank 1stBuy
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear 1stBuy - thanks for being a loyal GP member! Loved the positive review and we can't wait to have you back. We know you'll be with us again since the last elevator will be back in service any minute. We have been working on a 6 month project to update all the motors and controls of our elevators, including...

Visalia, United States
Reviewed 27 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Victor C
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Reviewed 26 March 2016 via mobile

The rooms are modern and updated and quite spacious. Staff were very accommodating and nice. Downtown is right in the flight path of the airport and many hotels will experience the same problem of the noise of the airplanes until almost 11 o'clock at night. Additionally my room air conditioner was very noisy. It is an older building No Doubt....

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Helpful?
Thank Jonathan S
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Jonathan S, thanks for taking the time to share of your experience. While Downtown is adjacent to the SJC flight path, our new double glazed windows keep out much of the noise. However, we'd love to follow-up on your mention of the AC unit. The hotel is fitted with all new units and yours could use a quick tune up....

San Jose, California
Reviewed 25 March 2016

The Hyatt Place made unauthorized charges to our credit cards ($$$) when we called them on it they reversed the charges but then did it again several days later. We had to tell our bank to treat these charges as fraudulent and cancel our card. Check your credit card charges carefully. This cost us time and hassle. The Hyatt people...

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Helpful?
Thank Alica P
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Mrs. P - So sorry to see that you feel the charges to your card were fraudulent - we thought everything had been resolved by check-out for your long stay with us and are so disappointed to see that they were not and this has colored your stay negatively. Please contact me so I can straighten this out for...

San Francisco, California
Reviewed 19 March 2016

I opted to stay one night after the Cinequest Film Festival and am glad I did! The hotel allowed me very early check (although the room itself was not ready till post noon). Comfortable room and bed at the end of the hallway on the the 8th floor. Very good staff welcoming me to the hotel. It is as others...

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Thank George M
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

George M - Thanks for choosing our hotel for Cinequest; we were honored to be a supporting hotel of this very important event. We are delighted to see the positive impact our team had on your experience and that they were able to get you into a great room 3 hours before check-in. Great news on the elevator front: we...

Oakland, California
Reviewed 18 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Jacqueline V
Roseville, California
Reviewed 13 March 2016

I really enjoyed this hotels and the location is on point. It is walking distance to many amenities in the area. Great view and though it was right on the streets, the noise level was at a minimum. Affordable, and overall great place to stay.

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Thank Heather R
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

So glad you had a flawless stay, Heather R. We are pleased you enjoyed our central Downtown San Jose hotel location and quiet night of sleep. Looking forward to having you back with us soon.

Reviewed 12 March 2016 via mobile

We had a seminar in this hotel. For some reason they could not adjust the temperature sometimes too cold sometimes too hot. Staff was friendly rooms typical Hyatt place style. Unfortunately due to planes flying over pretty noisy early morning throughout the late evening.

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Thank Spijkers63
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

Dear Spijkers63 - Thanks for staying with us for your conference. We appreciate you sharing about the meeting rooms temps and we'll look into it...sometimes they take a while for the adjustments to kick in with these big spaces and by the time you get it just right, everyone's body temps heat it back up. The airport does have a...

Vancouver, Canada
Reviewed 11 March 2016

Review collected in partnership with Hyatt Hotels
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Thank Christina G
Michael L, General Manager at Hyatt Place San Jose/Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own food options available 24/7. ... more   less 

Additional Information about Hyatt Place San Jose/Downtown

Address: 282 Almaden Boulevard, San Jose, CA 95113 (Formerly Convention Plaza Hotel)
Region: United States > California > San Jose
Price Range: €163 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place San Jose/Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza San Jose
San Jose Crowne Plaza
Hotel Style:
#15 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place San Jose/Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place San Jose/Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room not facing Almaden Blvd.... get a corner room so you only have to deal with the noise coming from one side. Bring EAR PLUGS”
 of 5 bubbles maddyhope, 17 Jan 2017 | Read review
“Rooms on higher floors, away from elevator, are quieter.”
 of 5 bubbles WaltA879, 7 Dec 2016 | Read review
“The only noise issue was that the airport is nearby and planes fly overhead of all downtown hotels. Fan on - no problem!”
 of 5 bubbles Virginiarosemarie, 6 Dec 2016 | Read review
“I don't know our room wasn't great.”
 of 5 bubbles webtravelreview, 28 Nov 2016 | Read review
“Choose rooms with the back view as street side rooms are noisy, unless you want a better view which you get from the street side rooms.”
 of 5 bubbles Yogeshkale81, 18 Nov 2016 | Read review
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