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Hyatt Place San Jose/Downtown

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Traveller (169)
Room & Suite (96)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“tech museum”(24 reviews)
“free breakfast”(37 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
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171 - 175 of 925 reviews
Reviewed 16 May 2017

We stayed one night last weekend and chose this hotel due to the proximity to the Civic National Theater. The room and bathroom were clean. However, the walls were thinner than I expected. We also had a room that faced the rail line and we...More

Thank chainsawbaby
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 22 May 2017

We appreciate the extra .5 stars, chainsawbaby, and are grateful for you taking the time to share a detailed review of your stay. So glad to see the hotel was super convenient and that you enjoyed the food and beverage experience. Hyatt Place hotels seem...More

Reviewed 16 May 2017

The room was comfortable but the temperature of the water in the shower would change all of a sudden from warm to burning hot which wasn't fun. Also, you can hear doors slamming constantly in the morning which is annoying if you are trying to...More

Review collected in partnership with Hyatt Hotels
Thank KARIM W
Reviewed 10 May 2017

One of my worst hotel experiences despite having stayed here multiple times, being a loyal Hyatt customer, and traveling for business! What went wrong? Well, I had asked for a quiet room. The first room I was given was very loud, I was then moved...More

1  Thank Vincent M
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 12 May 2017

Dear Vince, thanks for sharing the details of your stay with us. It is clear you did not enjoy your experience and you have our deep apologies. Our Leadership team has reached out several times by email but have been unsuccessful in receiving a response....More

Reviewed 8 May 2017

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Review collected in partnership with Hyatt Hotels
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 12 May 2017

More

Reviewed 8 May 2017

Review collected in partnership with Hyatt Hotels
Response from Michael L, General Manager at Hyatt Place San Jose/DowntownResponded 12 May 2017

More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$152 - US$643 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$152 - US$643 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (169)
Room & Suite (96)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Terese D
29 December 2017|
AnswerShow all 3 answers
Response from 100rosemariew | Reviewed this property |
The trolley stop is right up the street but we never used it while we were there.
1
Vote
Dahutch
4 October 2017|
Answer
Response from Dahutch |
Cefcu Stadium where Spartans play
0
Votes
countrywife2013
5 May 2017|
AnswerShow all 6 answers
Response from Anthony C | Property representative |
Thank you for reaching out. Full access self-parking is available on-site for $26+tax. I am at your service if you need anything else.
1
Vote
Room Tips
"Odd-numbered rooms are quieter"
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"Higher floors are better"
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"Try to pick a room not facing the VTA tram, but it is near the airport, so ear plugs are still a better..."
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"The VTA on the road is noisy, so a room away from that would be better"
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