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La Quinta Inn & Suites San Jose Airport

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#13 of 75 Hotels in San Jose
GreenLeadersSilver level
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1 room 2 adults 0 children
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La Quinta Inn & Suites San Jose Airport
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587 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites San Jose Airport
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Showing 573: English reviews
Houston, Texas
Reviewed 19 December 2015

My company booked this hotel for a recent training meeting. Hotel has been recently refurbished, so paint/carpet looks fresh. Trouble began immediately upon check in. My colleague was promptly attended to, but when my turn came up, the young lady at the desk did nothing until prompted by the gentleman, who may have been her manager. After walking what seemed...

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Helpful?
Thank TravelGuest707
Ian R, Guest Service Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Dear TravelGuest707, Thank you for providing us with a very detailed review. It is going to be a great tool for me to utilize in training and re-training our Guest Service Agents. While I am very sorry that these "snafus" happened, I wanted to let you know that we truly appreciate your acknowledgement of our friendly staff and that we...

San Jose, United States
Reviewed 16 December 2015

Service, price, food seem to be good, except the sound proofing is poor. Last time I have to call front desk to make sure the guy upstairs walk softly. This time I didn't bother to talk as the guy was in bed 10pm-5am, which is the same as me. Otherwise you won't sleep at all.

Review collected in partnership with La Quinta
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Helpful?
Thank Jinbo C
Ian R, Guest Service Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Dear Jinbo C, I wanted to thank you for taking the time to provide us with your feedback. I am happy to hear that our service and value met or exceeded your expectations. We do try to deliver excellent service with every guest interaction. I am sorry you were not able to have a more restful stay. The advantage of...

Northern California
Reviewed 12 December 2015

This is not a safe place to leave your car, and staff is not concerned with customer service. We recently parked at the hotel while we were away on vacation. Upon return, we found our car had been entered and ransacked. We immediately reported the incident to staff. Only the shuttle driver indicated any interest in helping. He went to...

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Helpful?
Thank XKPNG
Peter F, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

We are sorry to hear about what happened during your recent visit to our hotel. I can only imagine how frustrating this may have been for you. This is certainly not a standard at our hotel and we strive to take care of all of our customers. I apologize that this did not happen and hope that you allow us...

Houston, Texas
Reviewed 30 November 2015

Room assigned was not ready as A/C was being "repaired" so they'll make you wait. Alternate room had a non-working A/C even after being told otherwise. Front desk would not pick up the phone so walked back to the front desk. They didn't care to help or earn the business. I'd would stay away from this locaitom.

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Helpful?
1Thank BizTrvl123
Ian R, Guest Relations Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. I so disappointed that your stay was anything less than extraordinary. Please accept my apology. To prevent this from happening again my team is re-training on Customer Service and problem resolution to ensure your experience is not repeated. I am grateful that you have brought...

Reno, United States
Reviewed 30 November 2015

Although this hotel is very near the airport runway, there is an interior sliding window that greatly cuts down on the noise of aircraft. We did not find it disturbing at all. The staff was very friendly and the facilities were excellent.

Review collected in partnership with La Quinta
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Helpful?
Thank Bonnie G
Ian R, Guest Relations Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

It is so rewarding to read that you had an enjoyable stay with us. Thank you for your comments. Its great to hear that our windows filtered the noise from the airport allowing you to have a restful stay. We would love to see you again, should your travels bring you back to our area. Thanks again for posting your...

WNC
Reviewed 20 November 2015

Prices of lodging in this area can get exorbitant, so we stayed here for a trade show. The rooms were modern renovations and had good AC capacity and were very clean. This property is being renovated, so there is so minor construction but it is for the best. It's near the San Jose airport, so consider that noise, but it...

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Helpful?
1Thank MTNSeater
Ian R, Guest Relations Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Thank you for taking the time out of your day to review us on TripAdvisor we truly appreciate the feedback. I am glad that you enjoyed the newly renovated room and mentioned the cleanliness. Our Housekeepers do a great job and will appreciate the recognition. Thank you again for sharing your comments with us. We look forward to hosting you...

Spokane, United States
Reviewed 19 November 2015

Very average. Walls were very thin - lots of noise from upstairs guests. Most entrances under construction, so very difficult to get to rooms. The price was fairly high for the quality - I was just at the Marriott in Monterey, for a lower price, but a much nicer facility.

Review collected in partnership with La Quinta
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Helpful?
Thank Cynthia S
Aaron_Penry_DOO, Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Hello Cynthia S, Thank you for taking the time to write a review regarding your recent stay with us. We are in the final stage of replacing our roof on both buildings. We try to minimize the impact on guests by performing the work in sections. I sincerely apologize for the problems you experienced and I will take your feedback...

Reviewed 15 November 2015 via mobile

I hate to give a negative review this is only my second but I had to warn people traveling with children this was the loudest hotel I have ever stayed in. Part of the problem we were put right next to the door and people decided to party (after a Garth Brooks concert) and went in and out the door...

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Helpful?
1Thank Strayern
Aaron_Penry_DOO, Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Greetings Strayern! Thank you so much for the review of your recent stay with us. I am happy to hear that you enjoyed the remolded rooms and found them to be clean and nice. I am bummed that you experienced the noise and were unable to get a good nights sleep. Do to our convenient location to the area we...

Star, Idaho
Reviewed 11 November 2015

I chose the La Quinta as it allowed me to bring my dog. the room was very clean, updated and a pleasure to stay there. The check-in was quick, efficient, and they gave us the Wi-Fi right away. They also opened the bar to serve us and our friends. This is one that is on my list to use again.

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1Thank sanjuanyts
Aaron_Penry_DOO, Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Hello Sanjuanyts! I appreciate you taking the time to write such a great review about your recent stay with us. I am happy to hear that you enjoyed your stay and found us to be clean, quick and efficient! I am glad you were able to enjoy the bar while you were there and relax with your friends. I hope...

Irvine, California
Reviewed 11 November 2015 via mobile

Last weekend I had the pleasure of standing in this wonderful hotel. I'm calling it a hotel because the room felt so great. Beautifully decorated with contemporary stylings, shades of Brown, blue, Carmel. Very warm and inviting. The staff was very friendly and helpful. Breakfast was generous and wonderful!! Thank you and we will be back soon.

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Helpful?
1Thank Specialkoc
Aaron_Penry_DOO, Manager at La Quinta Inn & Suites San Jose Airport, responded to this review

Specialkoc! Thank you very much for your recent review of your stay with us. It makes me happy that we were able to exceed your expectations and provide you with the quality of service and product that travelers have come to expect. I will take your comments to the team and let them know that we did it again! We...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Located conveniently next to San Jose International Airport just off US 101, the La Quinta Inn San Jose Airport is in the heart of the Silicon Valley. Our guests can enjoy free shuttle service, free parking during stay, and 24-hour friendly customer service. We are within minutes of companies like eBay, Cisco, Intel, Sony, Lockheed Martin and Sun Micro Systems, as well as attractions such as Paramount Great America, Tech Museum of Innovation, Winchester Mystery House, Great Mall, Santana Row. Stay connected in our business center where you can use our fax and copy services, with free high-speed wireless Internet access. A spacious guest room awaits you loaded with amenities like free high-speed wireless Internet access, a HD TV with 120 channels to choose from, refrigerator, microwave, laptop safe and much more. Enjoy your favorite cocktail, beer, or wine at our Lobby Bar called Naki's Lounge! Wake up on the Bright Side to a Free Breakfast each morning near our lobby. We look forward to seeing you on your next stay in San Jose! ... more   less 

Additional Information about La Quinta Inn & Suites San Jose Airport

Address: 2585 Seaboard Ave., San Jose, CA 95131
Region: United States > California > San Jose
Price Range: €114 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites San Jose Airport 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
La Quinta Inn San Jose Airport Hotel San Jose
La Quinta San Jose
San Jose La Quinta
Hotel Style:
#3 Romantic Hotel in San Jose
#4 Green Hotel in San Jose
#8 Family Hotel in San Jose
#10 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites San Jose Airport staff and other travellers.
23 questions
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Questions? Get answers from La Quinta Inn & Suites San Jose Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on 1st floor as they do have a bar on that floor”
Sheetboy, 8 Apr 2017 | Read review
“Our room was located next to the fitness center with nosie constantly keeping us awake.”
nspisak, 31 Jan 2017 | Read review
“Room had plenty of room.”
lan0413, 19 Jan 2017 | Read review
“Main building second floor was excellent, no idea about the rest”
gshinman, 3 Oct 2016 | Read review
“Perhaps there are rooms insulated from airplane noise”
104DL, 12 Aug 2016 | Read review
5 of 5