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Four Points by Sheraton San Jose Downtown

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472 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Jose Downtown
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Showing 453: English reviews
Miami, Florida
Reviewed 2 January 2017

I was in town for business. I booked the hotel through trip-advisor after reading the customers reviews. Its super clean, friendly employees and their beds are super comfortable My only complain is the parking fees which are about $27 a night. I believe management can do something since the do not provide a complementary breakfast

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Helpful?
Thank Laikipia
Morgan Hill, California
Reviewed 30 December 2016 via mobile

One night stay Great location Beth at the front desk was super nice. She was very busy checking in multiple guests yet made us all feel welcome! Room was nice and clean. Restaurant had great food took advantage of the happy hour prices! I will return

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Thank jburgherr
Seattle, Washington
Reviewed 28 December 2016

Unfortunately this has been a very negative 4 points experience. We have stayed at multiple 4 points hotels and have always left happy. Not happening at this location. First morning here my wife and i were awoken to a house keeping maid in our room at 8:30 am. We were asleep in bed. I have never experienced that in a...

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Thank briandoyleworetorn
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

We regret your stay fell short of your expectations and apologize for the complications you encountered. Providing excellent service is very important to us, and we are sorry we did not deliver this standard during this stay. Thank you for taking the time to share this feedback with us.

Roseville, California
Reviewed 28 December 2016 via mobile

The hotel is in a good location for walking to many things. The front desk staff was excellent. The happy hour in the bar was a good buy very generous on the wine pour and the little bites are tasty and half price till 7 pm which is unusual.

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Helpful?
Thank IrenePope
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear IrenePope, We're so pleased to learn you enjoyed your stay with us. Thank you for your review and we hope to see you again soon. Take care!

St Andrews, United Kingdom
Reviewed 26 December 2016

The hotel is right in the middle of downtown San Jose, which for such a major city has a compact and walkable downtown. The hotel is perfect too for the San Jose Convention Centre only be a 3 min walk. The hotel rooms were small and I was disappointed by room had a view of the central courtyard which meant...

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Thank Braveliver
Reviewed 23 December 2016 via mobile

My wife and I arrived exhausted after a long drive from San Diego. Tim and John at the front desk were very friendly and accommodating. They were able to get us a great room on the second floor even though it was several hours before our check-in. The room was comfortable and clean. The bed was very much welcomed after...

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Thank Chasen P
San Juan Bautista, California
Reviewed 21 December 2016

I booked a room through Trip Advisor. When I arrived at about 11pm, I was greeted by Sam. He was very welcoming and professional. He made me feel at home. The courtyard is absolutely amazing as you come in the Hotel and the room I booked was beautiful and comfortable. I slept like a baby. The room included everything from...

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Thank NRMon16
Los Angeles, California
Reviewed 21 December 2016

Four points was a great spot for me to spend a night in San Jose. Very central to everything and nice people. Parking was a little expensive. Bed was very comfortable! The hotel is also very close to a market in case you want to buy your own food.

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Thank jojocanthink
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear jojocanthink, We're happy to hear you enjoyed your stay thanks to our comfortable beds, accessible location, and friendly team. Thank you for your review - take care.

San Jose, California
Reviewed 20 December 2016

We stayed here for a family holiday. Even though we live in the area, The Four Points is super convenient to the San Jose Holiday in the Park. Staff was super nice and friendly, Tim did a great job and allowed us to check in at 11:00 way ahead of our scheduled check in time. He also helped us reserve...

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Thank tsyang168
Santa Cruz
Reviewed 18 December 2016

I enjoy this hotel very much because it is small and elegant. The staff always makes me feel like I'm a special guest, even though my stays are usually just overnight. I always look for a reservation here if I'm in San Jose.

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Thank Les B
LaRhonda S, Starwood Hotels at Four Points by Sheraton San Jose Downtown, responded to this review

Dear Les B, We're happy to hear you always have an enjoyable stay at our hotel. Thank you for sharing your experience and we look forward to seeing you the next time!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more   less 

Additional Information about Four Points by Sheraton San Jose Downtown

Address: 211 S 1st St, San Jose, CA 95113-2702
Region: United States > California > San Jose
Price Range: €122 - €411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Jose Downtown 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
4 Points By Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel San Jose
Montgomery Hotel San Jose
Montgomery San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Jose Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Jose Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get better mattress and check smell in room 200”
 of 5 bubbles martinez2012, 14 Feb 2017 | Read review
“Choose a room away from the light rail”
 of 5 bubbles shawns866, 28 Jan 2017 | Read review
“Get a suite and make sure its the one with the windows all over the wall overlooking the street”
 of 5 bubbles Defender09, 22 Jan 2017 | Read review
“Make sure you don't get one of the micro mini rooms”
 of 5 bubbles jenk505, 4 Jan 2017 | Read review
“Would have been nice to be able to pull the TV out and angle it toward the desk for viewing. A mini bar would also be a nice feature. ”
 of 5 bubbles 917leslieb, 18 Dec 2016 | Read review
5 of 5