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Quality Inn

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73 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
8 reviews
4 hotel reviews
Reviewed 22 May 2016 via mobile

Flew into San Jose and because of weather had to arrive a day early before our vacation technically started. We didn't have a room for the night and literally booked this room in the parking lot of the hotel at 10pm. We could not have made a better spur of the moment booking for a reasonable rate.... Absolutely worth it!

Helpful?
Thank Neil D
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for staying with us. I'm glad we could accommodate you on short notice. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be... More 

San Rafael, California
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 March 2016

We were going to San Jose for a concert and didn't want to have to drive back home after the show. San Jose is rather expensive overall so we chose one of the less expensive places since it was just an overnighter. The Quality Inn was very clean, the desk staff very helpful and the room was very big. Comfy... More 

Helpful?
Thank Sandinmytoes60
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your feedback. Sincerely, Hotel Manager More 

Kaohsiung, Taiwan
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 March 2016

The hotel is clean, very reasonable price. I never thought that I will get a nice hotel for the price I paid for a double bed room. The parking is free, the neighborhood is also nice. Breakfast is complimentary. The staff are very friendly too.

Helpful?
Thank nelsun92975
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs. We’re always working to make the hotel better and will use your comments to help us as we change and improve. I hope you have the... More 

Elk Grove
Level Contributor
6 reviews
Reviewed 28 February 2016 via mobile

My wife and I stayed here to see our first Shark's game. This hotel is very clean, the rooms were well appointed and very comfortable. The staff was extraordinary! I stay at a lot of Quality Inn's and this was, by far, one of the best. I highly recommend it!

Helpful?
Thank David B
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having... More 

Tulare, Ca
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 January 2016 via mobile

This hotel is very adequate to meet the needs of travelers that need a place to stay when attending events in the city. Rooms were big, as well as clean and comfortable. All staff I interacted with were courteous and friendly at all times. Breakfast, parking, and wiFi were all free. And the breakfast was not just juice and muffins... More 

Helpful?
1 Thank kspast2
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our hotel here in San Jose. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because you didn’t like the surrounding neighborhood, something we can’t control. We take real pride in our hotel, and I apologize if we let you down in any ways.... More 

Fullerton, CA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 November 2015

I stayed here 11/26 - 28th the room was OK, the area is a little sketchy.that is why the 3 rating. My review has to do with a call I received to my room at 5am that there was a problem with the credit card, supposedly from corporate. They gave me a zip code which was wrong, I corrected but... More 

Helpful?
3 Thank Dudiesmom
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, I’m sorry to learn that someone attempted to get information from you while you were at our hotel. We do not leave personal information where visible on receipts and we do not discuss credit card information over the phone. If a problem occurs, we might ask a guest to return to the lobby. I sincerely apologize that this... More 

Sonoma
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 September 2015 via mobile

I was freaked out about checking in here, because I booked first, then read the reviews (which I NEVER do). My daughter and I stayed one night. The lobby was clean, check in was fine. The room smelled HEAVILY like chemicals. Air freshener, probably. 20 mins with the windows open fixed that. Bathroom was HUGE. Room was clean, fridge was... More 

Helpful?
Thank Disneynut35
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments about our hotel here in San Jose. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and... More 

New York City, New York
Level Contributor
162 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 30 August 2015

This place certainly won't win any awards, but it was serviceable. They had messed up our reservation (made through tripadvisor.com) by making the booking date the arrival date (how does that happen?) and initially saying that we had been a "no show". Thankfully they were able to catch the mistake without too much drama, but it wasn't a great way... More 

Helpful?
Thank nomadale
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. I always suggest that guests book directly with the hotel to avoid confusion caused by third-party bookers and... More 

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2015 via mobile

I stayed one night. There's not much in the area. Nice Mexican restaurant next door and a small trenda nearby. If you are a jogger then take a morning trot down to Guadloupe River Park. Room was nice and clean, check in was smooth, but breakfast was crowded and insufficient seating. The plus of this place is nearness to the... More 

Helpful?
Thank Swagmania
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I apologize that breakfast was particularly crowded when you stayed. That proves people like what we provide. We take real pride in this hotel and in serving guests... More 

Houston, Texas
Level Contributor
151 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 22 July 2015 via mobile

I booked this hotel through the Tripadvisor link for July 21. I prepaid and got an email confirmation. When I arrived at the hotel a grumpy, unprofessional and rude employee told me that my reservation had been cancelled. No ifs, no but's, I was out on the street without a place to sleep. Apparently the hotel had overbooked the rooms.... More 

Helpful?
4 Thank Rocketleech
Qualityinnsanjoseca, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We comply with all laws regarding accommodations, and we always suggest booking directly with the hotel rather than with a third-party agent to get the... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Inn San Jose Airport tops the list of hotels & suites for value, service & a central location. You'll experience superior hotel service, style and value-added features two miles from the San Jose, CA International Airport and area attractions. ... more   less 

Additional Information about Quality Inn

Address: 875 N 13th St, San Jose, CA 95112-1529 (Formerly The Comfort Inn San Jose International Airport)
Region: United States > California > San Jose
Price Range: €101 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Cheap Tickets, Odigeo and Choice Hotels so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn San Jose
San Jose Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just a tip on the room card keys...make sure you don't get it close to your cell phone.”
 of 5 bubbles ravYOLY, 13 Oct 2016 | Read review
“Rooms away from the street would be quieter.”
 of 5 bubbles TessaS15, 10 Oct 2016 | Read review
“bring ear plus because there was loud music from somewhere nearby - didn't bother me at all once I put my earplugs in.”
 of 5 bubbles raveni, 10 Oct 2016 | Read review
“All rooms are exposed to traffic noise, so none offer any special significance.”
 of 5 bubbles 774maxh, 1 Oct 2016 | Read review
“Choose a room .... in another hotel.”
 of 5 bubbles chigurhanton, 23 Jul 2016 | Read review
5 of 5
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