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Hotel Valencia - Santana Row

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Hotel Valencia - Santana Row
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726 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Barcelona
Level Contributor
10 reviews
3 hotel reviews
Reviewed 2 days ago NEW

I used to live in Spain and I felt like I was right back there when we stayed in this hotel. It's reall got amazing views. We got an upgrade to a top level suite in which we had a cadacorner room balcony view of all Santana Row. We even ran into an ice hockey team as well. We had... More 

Helpful?
Thank Lita R
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Lita R., Thank you for your wonderful comments! We are so glad you enjoyed your stay. Sincerely, Bonnie Best, General Manager More 

Cork, Ireland
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016 via mobile

Being European I rarely get that European feel away from home! However the heat in San Jose, the refreshing breeze and the fragrant flowers in terrace courtyard make this feel like Spain! The reception is plain and simple staffed by friendly people. The rooms are specious and even the courtyard view is excellent. The pool is nicely located to attract... More 

Helpful?
Thank Andy B
About Hotel's Favourite Review
Floyds Knobs, Indiana
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 2 days ago NEW

We thoroughly enjoyed our stay at Hotel Valencia. The decor is maybe a little dated already with some signs of wear and tear, but I think it was just more noticeable with the darker colors and minimalistic style. The staff was downright excellent; friendly and efficient. We loved the courtyard and the location the most. We spent most of our... More 

Helpful?
Thank KyAmy
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear KyAmy, Thank you for taking the time to share your feedback on your recent stay. We would love to have you back anytime. Sincerely, Bonnie Best, General Manager More 

Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

Since I come to San Jose for work frequently, I have tried quite a few different hotels in San Jose and Santa Clara. Hotel Valencia is probably one of the better hotels here. Room is large, clean and well designed. Hotel has a nice courtyard and acceptable restaurants. The hotel is also well located in Santana Row which is a... More 

Helpful?
Thank Stektan
HVSR, Director of Sales at Hotel Valencia - Santana Row, responded to this review

Dear Stektan, Thank you for taking time to provide feedback on your recent stay! Sincerely, Bonnie Best, General Manager More 

Seattle, Washington
Level Contributor
5 reviews
Reviewed 4 weeks ago

This is a nice hotel which was conveniently situated for our needs. The rooms was quite nice with all the usual amenities. My one complaint would be that the room was a bit noisy. There was a wedding on Saturday night that produced more noise than was necessary in the room.

Helpful?
Thank alan G
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Alan G, Thank you for taking time to review your recent stay. Yes, wedding guests tend to be a little celebratory. We do have staff checking for noise on the guest rooms floors and address as necessary to ensure that everyone has a great stay. As well, we will address if the matter is brought to our attention. Again,... More 

Dallas, Texas
2 reviews
Reviewed 4 weeks ago

I have stayed at this hotel 3 times in the last 6 months while visiting my daughter at Santa Clara University, and it is the best hotel closest to campus. It is only 10 minutes to SCU. Having a glass of wine at the rooftop bar in the evening looking out to the mountains is my favorite part of the... More 

Helpful?
Thank hkemble
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear HKemble, Thank you for taking the time to provide feedback on your recent stay. Delighted that you enjoy the hotel. Disappointed that the complimentary continental breakfast is not to your liking, but want to make sure you are aware that made to order breakfast is available in our Terrace off the lobby which provides you more full breakfast options.... More 

Modesto, California
1 review
Reviewed 4 weeks ago

What a beautiful place. We stayed here while attending a traditional Sikh wedding. We were kept very busy and really did not have time to explore the area. But from what we could see, it would be fun to return.

Helpful?
Thank MRamos137
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear MRamos137, Thank you for taking the time to provide feedback on your hotel stay. As you rated us low, we would love to know what areas upon which we could improve if you would like to share. Thank you, Bonnie Best, General Manager More 

Dallas, Texas
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 weeks ago

Difficult to do better than Valencia if you are looking for an upscale hotel in the Valley - most certainly if you like to be in walking distance of a variety of [upscale] bars and restaurants. Getting a good deal on the room rate might be your biggest challenge - but once that out of the way you will enjoy... More 

Helpful?
Thank jurgenlison
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear jurgenlison, Thank you for your great feedback on your recent stay. Hope to see you back soon! Sincerely, Bonnie Best, General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

If you're looking for a luxury location in the city, with tons of shopping, restaurants, etc nearby.... and a rooftop pool. It doesn't really feel like Silicon Valley though, so don't choose it if you're here for the tech scene.

Helpful?
Thank Jim P
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear Jim P, Thank you for your wonderful comments! Bonnie Best, General Manager More 

Portland, Oregon
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

Came down for the weekend staying 3 days. There is a noticeable price difference in the south bay due to business travel, but that makes weekend lodging reasonable. Great service and very nice room. Did not use as much of the facility as I would have liked to so, this review is mostly about the room and in/out of hotel.... More 

Helpful?
Thank K C
HVSR, General Manager at Hotel Valencia - Santana Row, responded to this review

Dear K C, Thank you for your thoughtful feedback on your recent stay. We do hope you will be back to the complete "new" lobby area. I think it will be quite striking! Sincerely, Bonnie Best, General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Valencia Santana Row is the only hotel located on Santana Row! Our boutique hotel in San Jose, CA is at the center of all the excitement, entertainment, shopping and dining on Santana Row and near the Silicon Valley and Cupertino. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or corporate group or convention. See and be seen at our hip and swanky Vbar or dine in the acclaimed Citrus Restaurant. Hotel Valencia Santana Row invites guest to experience luxury with our 215 rooms and suites and experience exceptional service and surroundings during your stay. ... more   less 

Additional Information about Hotel Valencia - Santana Row

Address: 355 Santana Row, San Jose, CA 95128-2049
Region: United States > California > San Jose
Price Range: €194 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia - Santana Row 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hotel Valencia Santana Row
Valencia Santana Row Hotel
Hotel Style:
#2 Luxury Hotel in San Jose
#4 Romantic Hotel in San Jose
#8 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Valencia - Santana Row staff and other travellers.
7 questions
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Tucker, Georgia
over a year ago
San Francisco, California
over a year ago
San Diego, California
over a year ago
Bengaluru, India
over a year ago

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Questions? Get answers from Hotel Valencia - Santana Row staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They valet. Santana row is a head place to park.”
  • Suite balcony in livingroom, there are two balconys.
  • More views from suite
  • Hotel suite views of Santana Row
  • Bedroom balcony view
  • Santana Row early morning
  • Beautiful views!
 of 5 bubbles 913litar, 30 Nov 2016 | Read review
“No road noise because of location--our north facing room looked down to a small park area.”
 of 5 bubbles kc741, 25 Oct 2016 | Read review
“No noise to boder you, near to a very good mall and goods stores (like Best Buy, H&M, etc).”
 of 5 bubbles etec, 11 Oct 2016 | Read review
“everything you need is either at the hotel or within a block or so walking distance.”
 of 5 bubbles JimK410, 6 Oct 2016 | Read review
“Ask for a high floor and a quiet room with less exposure to the Santana Row nightlife noise.”
 of 5 bubbles jctokyo, 25 Sep 2016 | Read review
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