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Comfort Suites Airport

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Traveller (65)
Room & Suite (36)
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Overview
  • Excellent24%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible10%
Travellers talk about
“light rail”(14 reviews)
“denny s”(3 reviews)
“u turn”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (203)
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22
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LanguageEnglish
49
71
38
18
22
Show reviews that mention
All reviewslight raildenny su turnhard boiled eggsearly flighttwo queensthe breakfast areafree breakfastfront desk staffthe east coastlevi stadiumair conditionerdecent hotelupon checkenjoyed my stayshuttlesink
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11 - 15 of 198 reviews
Reviewed 28 August 2017 via mobile

Nice clean room. Staff very helpful. Only negative was a musty smell when we first entered our room, which took quite a while to go away after running the air conditioner. Comfortable mattress and linens fresh and clean.More

Thank Marlin M
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 2 September 2017

Hi Marlin, We are so pleased to hear that you enjoyed your time with us so much! It's great that our hotel was so suitable for your needs. We apologize for the fact that your room does not appear to have been sufficiently aired prior...More

Reviewed 13 August 2017

Had a great stay at the Comfort Suites. It was a last night reservation at a good price. Nice clean room, good service, good restaurants close by and close to freeway.....and the free breakfast was good too.More

Review collected in partnership with this hotel
Thank waldow2014
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 2 September 2017

We are so happy to hear about your impression of our hotel. It is wonderful to hear we made your stay so positive, and that our location and our price-point suited you so well. Thank you so much for your review. We hope to welcome...More

Reviewed 21 June 2017

Room was adequate for an overnight stay. Have stayed in nicer Comfort Suites. Only 5-7 min. away from San Jose Airport. Not a lot of eating places in the area that you can walk to. Breakfast was good.More

Review collected in partnership with this hotel
Thank nnaugelli
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 25 June 2017

Thank you for choosing to stay with us on your recent trip to San Jose. We are sorry that you found your room only adequate, we do try to offer top quality rooms to all our guests. It is great that you enjoyed our breakfast...More

Reviewed 12 June 2017

We arrived late around 11pm because of flight delays and our room wasn't even ready. I booked several weeks ahead. There wasn't anyone at the front desk also and It took awhile to get assistance. Initial impression was the place wasn't very clean as the...More

1  Thank Roel S
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 14 June 2017

Thank you for taking the time to review our property. We sincerely appreciate your business, and we are very sorry to hear that you did not thoroughly enjoy your stay with us. Customer service is very important to us, and we are disappointed that you...More

Reviewed 9 June 2017

From the outside this hotel looks like a dive, especially the parking garage. But the breakfast area and rooms are updated and were comfortable. Absolutely not a $340/night hotel though, not sure if that is typical or if they were just taking advantage of the...More

Review collected in partnership with this hotel
1  Thank Abbie W
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 11 June 2017

Hi Abbie, Thank you for your review we are pleased that you were pleasantly surprised by the interior of our hotel and the modern and comfortable facilities offered. We are sorry to hear that you felt the exterior of the hotel was not particularly inviting,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$123 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$123 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
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Traveller (65)
Room & Suite (36)
Questions & Answers
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LMoyo
4 August 2017|
Answer
Response from Roel S | Reviewed this property |
This hotel does not provide transportation to/from the airport. You will need to make other arrangements.
1
Vote
Paul M
20 November 2015|
Answer
Response from 1hotsun | Reviewed this property |
Hey Paul. Are you staying at property, leaving out of SJC, then returning to pick up car? Not sure how to answer that. I had a rental for the few days I stayed there. Then returned car ar SJC when leaving out of town. I... More
0
Votes
marcilynne
3 May 2015|
AnswerShow all 2 answers
Response from Bonebee | Reviewed this property |
I agree, the selection close by is not good. That being said, I used Uber and got very reasonable rides to highly rated restaurants downtown, and also took the light rail to a nearby mall that had more choices. I did walk... More
0
Votes
Room Tips
"Rooms on the third floor provide the best view"
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"I stayed on the second floor, away from the elevators, and it was fine."
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"Ask for top floor rooms."
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"Choose another hotel"
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