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Comfort Suites Airport

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Traveller (65)
Room & Suite (36)
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Overview
  • Excellent23%
  • Very good39%
  • Average20%
  • Poor8%
  • Terrible10%
Travellers talk about
“light rail”(13 reviews)
“denny s”(3 reviews)
“u turn”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
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197 results
Traveller rating
48
71
38
18
22
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Time of year
LanguageEnglish
48
71
38
18
22
Show reviews that mention
All reviewslight raildenny su turnflight was cancelledtwo queensthe breakfast areafree breakfastfront desk stafflevi stadiumair conditionerdecent hotelupon checkenjoyed my stayshuttlesinksjccouch
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1 - 5 of 197 reviews
Reviewed 6 days ago

I had a terrific experience at the Comfort Suites Airport. I arrived around 3:30pm and checked in immediately. The desk manager was wonderful: pleasant, courteous, and informative. When he mentioned the complimentary breakfast, I noted that I was planning to check out at 5 am...More

Thank Trixie R
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 3 days ago

Dear Guest, It is such a compliment to receive such a wonderful rating and review. Thank you for taking the time to share about your experience with us and we hope to see you again very soon. We would love to welcome you back again...More

Reviewed 2 weeks ago

I chose this because it was decently cheaper than the hotels next to the office (and I try to save the company money) and it was right on the light rail so it was still convenient to get to the office. They also have airport...More

Thank BearTravels33
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 2 weeks ago

Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to provide us with your rating. We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. We would love to...More

Reviewed 7 March 2018 via mobile

For the front desk staff, the nice gentleman there in the afternoons is a definite 5 out of 5. He’s friendly, helpful and makes the day pleasant. He goes out of his way to make your stay pleasant. The cleaning staff needs more attention to...More

Thank Cindi S
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 11 March 2018

Dear Cindi, Thank you for taking the time to leave such a detailed review. Our apologies for all the inconveniences you had with your stay like cleanliness, breakfast offerings and issues in the surrounding area. We have discussed your feedback with our entire team to...More

Reviewed 2 January 2018 via mobile

I really enjoyed my stay at this hotel last weekend and found it to be a great value. The staff was very helpful and the room was very comfortable. My only complaint is that this hotel is billed as “pet free” but there was an...More

Thank kawanda_belexe
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 8 January 2018

Dear Guest, We were thrilled that you enjoyed your overall stay with us and that you found your room comfortable, and our staff accommodating. Although, our establishment is pet free, we had a situation to accommodate. Please be rest assured our property has received a...More

Reviewed 16 December 2017 via mobile

Stay away from this place! It is dirty and run down! Our room even had a broken glass portion on the peep hole inside our room that was stuffed with toilet paper! The shower was broken and rigged so that we couldn’t shower and the...More

Thank wifeofsigndude
Response from GuestXperienceTeam, Guest Relations Manager at Comfort Suites AirportResponded 20 December 2017

Dear Guest, We were so sorry to hear that our property was not to your liking. Please accept our sincerest apologies for the problems you encountered during your recent stay with us. Our housekeeping and maintenance teams have been alerted to the issues in your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$121 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Kitchenette, Family Rooms
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Traveller (65)
Room & Suite (36)
Questions & Answers
Ask a question
LMoyo
4 August 2017|
Answer
Response from Roel S | Reviewed this property |
This hotel does not provide transportation to/from the airport. You will need to make other arrangements.
1
Vote
Paul M
20 November 2015|
Answer
Response from 1hotsun | Reviewed this property |
Hey Paul. Are you staying at property, leaving out of SJC, then returning to pick up car? Not sure how to answer that. I had a rental for the few days I stayed there. Then returned car ar SJC when leaving out of town. I... More
0
Votes
marcilynne
3 May 2015|
AnswerShow all 2 answers
Response from Bonebee | Reviewed this property |
I agree, the selection close by is not good. That being said, I used Uber and got very reasonable rides to highly rated restaurants downtown, and also took the light rail to a nearby mall that had more choices. I did walk... More
0
Votes
Room Tips
"I stayed on the second floor, away from the elevators, and it was fine."
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"Ask for top floor rooms."
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"Choose another hotel"
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"Noise was loud with renovations. Don't have any suggestions for which floor is better."
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