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Hampton Inn & Suites San Jose

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Hampton Inn & Suites San Jose
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484 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Jefferson City, Missouri
Reviewed 26 October 2016

I had reserved this hotel for several days, but upon arriving, I checked out after one day. Just didn't get a very good feeling about the area. I did get in at midnight and the front doors were locked. Security cameras everywhere. There was a phone next to the door, but it didn't work. Since there was a gentleman at...

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Helpful?
Thank JetPlt
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your candid comments. I’m pleased you had a pleasant experience with us despite some staff failings. This issue has been addressed. While I won’t comment on the quality of the town, we take pride in offering a great experience for all kinds of travelers despite being the only choice in the area. When you come to...

Youngtown
Reviewed 17 October 2016

I took my family this past August to the Packer vs 49ers pre season game...we stayed at this Hampton Inn because our last visit to this hotel was outstanding, as it was this time. A full free breakfast every morning, the staff was and is always helpful as well as management. Yes, I would recommend this hotel to anyone who...

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Helpful?
Thank Bryan H
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, We very much appreciate and value your feedback and are pleased you have stated with us again and again. It is always a pleasure to receive positive feedback. I will share this review with my team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely,...

Philadelphia, Pennsylvania
Reviewed 13 October 2016 via mobile

The hotel looks nice from outside, and is located at a reasonable distance from SJC airport. Yet, beware of huge traffic, if you hurry to the airport early in the morning. When I got to the room around 7pm, I found one wet towel and another not so clean. It was obvious that they were not replaced from previous use....

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Helpful?
Thank Marek M
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Beaverton, Oregon
Reviewed 13 October 2016

I was disappointed in this Hampton as it's the only one in Silicon Valley yet sleep quality was not good here. Not sure what this hotel was in its previous life (it wasn't a Hampton to begin with) but the big problem is with the air conditioning system, which the hotel staff is well aware of as I found out....

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Helpful?
Thank hotelreviewer333
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Puyallup, United States
Reviewed 11 October 2016

Close to restaurants and store, location easy to find, but looked like it was a odd place of town. Lots of restaurants and stores within walking distance of hotel I would stay here again if on a business trip for same reason. Drive was easy and streets traffic was not too bad.

Review collected in partnership with Hampton
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Helpful?
Thank Robert E P
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks...

Wheat Ridge CO
Reviewed 6 October 2016

This motel had a great lobby, complimentary breakfast and comfortable suite. Biggest frustration was the too heavy of comforter on the beds, making for either running the a/c to very cold, or not using the comforter and then being a bit chilly. The beds were comfortable. San Jose weather was low 70s the week we stayed in early October 2016.

Review collected in partnership with Hampton
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Helpful?
Thank CGBWheatRidgeCO
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see...

Sacramento, United States
Reviewed 5 October 2016

This is one of the best hotels we get to stay at. Location the to fair grounds perfect, room is clean bed is comfortable perfect, breakfast was very good perfect, staff helpful and courteous perfect. We liked the online check in where you can select the room you want and where at the hotel the room is it eliminated the...

Review collected in partnership with Hampton
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Helpful?
Thank David K
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments about our well-located hotel with large, comfortable rooms. I’m pleased you had a good experience with us. We take genuine pride in serving our guests, and I hope you will make us your first choice in the San Jose area for many years to come. Sincerely, Hotel Manager

Greenwood, Indiana
Reviewed 2 October 2016 via mobile

Very pleasant staff greets you. The rooms are clean with comfortable beds. The bathroom was a little tired. Typical Hampton breakfast fare. The wifi was good. One big note: don't stay on the east side. There is a business with fork truck that being moving around before 6 am.

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Helpful?
Thank IndyOmahaCincyKid
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all...

Minneapolis, Minnesota
Reviewed 2 October 2016

The bed was very comfortable with several pillow choices and great bed firmness. The reception staff was super friendly and helpful. Free HBO was great. The internet was very fast. The only thing I would change is to add a makeup mirror.

Review collected in partnership with Hampton
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Thank theresasG277SJ
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Los Angeles, CA
Reviewed 29 September 2016

Enjoyed our stay in this hotel. The room was very comfortable and the breakfast was good. There were several restaurants in the immediate area of the hotel. We would certainly stay in the Hampton Inn if we return to this area.

Review collected in partnership with Hampton
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Helpful?
Thank Bob S
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks very much for your kind feedback about our your stay with us. I’m glad you found the rooms comfortable. We take real pride in providing the best possible experience, including a great free breakfast for every guest. I hope you will be able to stay with us again soon. Sincerely, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a hotel in San Jose where you can relax and unwind, you've come to the right place: the Hampton Inn & Suites® - San Jose, CA. We're conveniently located less than 5 miles from downtown San Jose, the SJ Convention Center and (SJC)San Jose Airport. Plus, we're close to great local attractions like Great America amusement park, Raging Waters Waterpark, the Winchester Mystery House, and Santana Row Shopping District. You'll find it all just minutes from our comfortable San Jose hotel... Stop by and see what we have to offer! We love having you here. ... more   less 

Additional Information about Hampton Inn & Suites San Jose

Address: 55 Old Tully Rd, San Jose, CA 95111-1910
Region: United States > California > San Jose
Price Range: €173 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites San Jose 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Hampton Inn & Suites San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites San Jose Hotel San Jose
Hampton Inn San Jose
San Jose Hampton Inn
Hotel Style:
#3 Family Hotel in San Jose
#7 Business Hotel in San Jose
#10 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Jose staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
8 months ago
Denver, Colorado
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you want to sleep in, don't get a room overlooking the mx facility. You'll get woken up early.”
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