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Hampton Inn & Suites San Jose

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#12 of 75 Hotels in San Jose
Certificate of Excellence
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Hampton Inn & Suites San Jose
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469 Reviews from our TripAdvisor Community

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Showing 464: English reviews
San Jose, California
Reviewed 1 November 2016

This hotel is fine - however, the location is near a homeless camp, and an ugly part of San Jose. You do not want to go walking. They do have a happy hour M-Th and serve free food and beer/wine, so that is nice. Nice people at the front desk.

Review collected in partnership with Hampton
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Helpful?
Thank Annette H
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that our hotel and the surrounding area didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give...

Rosemount, Minnesota
Reviewed 1 November 2016 via mobile

This hotel was above my expectations. I was upgraded to a suite which was fantastic. The front desk staff was excellent. Plus they offered a free two hour happy hour. Beer, wine, and appetizers. I am not use to that from a Hampton

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Helpful?
Thank JMikeTh
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for making us your home away from home in the area. We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your...

Santa Barbara, United States
Reviewed 28 October 2016

The bathroom sink was clogged upon our arrival and had to be worked on by the housekeeping staff and then the maintenance staff before it was fixed. This raised concerns about the adequateness of the bathroom cleaning and of the overall room cleaning by the housekeeping staff after the last guest occupancy. In addition, the toilet paper holder was not...

Review collected in partnership with Hampton
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Helpful?
Thank Hung T
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Healdsburg, California
Reviewed 26 October 2016

The hotel is only 2 miles from Spartan Stadium, very convenient Just recently remodeled, nice staff. Easy to find right off of Tully Road. The only negative is the free breakfast. The quality is low. Only decent items are cereal and waffles

Review collected in partnership with Hampton
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Helpful?
Thank frenchy009
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. I’m glad we could take care of things for you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible...

Modesto, California
Reviewed 26 October 2016

Definitely recommend this hotel. We stayed in the king suite & the room is very comfortable & clean. The bed had very clean linen & super comfortable. Pillows were great! Staff was very friendly. We look forward to staying here again in the future.

Review collected in partnership with Hampton
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Helpful?
Thank lindahQ4420MO
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, I’m so pleased that you would recommend our hotel to others traveling in San Jose area. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our...

Jefferson City, Missouri
Reviewed 26 October 2016

I had reserved this hotel for several days, but upon arriving, I checked out after one day. Just didn't get a very good feeling about the area. I did get in at midnight and the front doors were locked. Security cameras everywhere. There was a phone next to the door, but it didn't work. Since there was a gentleman at...

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Helpful?
Thank JetPlt
hamptoninnandsuite1, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your candid comments. I’m pleased you had a pleasant experience with us despite some staff failings. This issue has been addressed. While I won’t comment on the quality of the town, we take pride in offering a great experience for all kinds of travelers despite being the only choice in the area. When you come to...

Youngtown
Reviewed 17 October 2016

I took my family this past August to the Packer vs 49ers pre season game...we stayed at this Hampton Inn because our last visit to this hotel was outstanding, as it was this time. A full free breakfast every morning, the staff was and is always helpful as well as management. Yes, I would recommend this hotel to anyone who...

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Helpful?
Thank Bryan H
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, We very much appreciate and value your feedback and are pleased you have stated with us again and again. It is always a pleasure to receive positive feedback. I will share this review with my team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely,...

Philadelphia, Pennsylvania
Reviewed 13 October 2016 via mobile

The hotel looks nice from outside, and is located at a reasonable distance from SJC airport. Yet, beware of huge traffic, if you hurry to the airport early in the morning. When I got to the room around 7pm, I found one wet towel and another not so clean. It was obvious that they were not replaced from previous use....

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Helpful?
Thank Marek M
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Beaverton, Oregon
Reviewed 13 October 2016

I was disappointed in this Hampton as it's the only one in Silicon Valley yet sleep quality was not good here. Not sure what this hotel was in its previous life (it wasn't a Hampton to begin with) but the big problem is with the air conditioning system, which the hotel staff is well aware of as I found out....

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Helpful?
Thank hotelreviewer333
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance issues and other lapses detracted from your stay. We take pride in providing the best possible guest experience and are involved in a continuous improvement process to get better and better. We’ll take your comments into consideration as we change and improve. I hope you will reconsider and stay with...

Puyallup, United States
Reviewed 11 October 2016

Close to restaurants and store, location easy to find, but looked like it was a odd place of town. Lots of restaurants and stores within walking distance of hotel I would stay here again if on a business trip for same reason. Drive was easy and streets traffic was not too bad.

Review collected in partnership with Hampton
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Helpful?
Thank Robert E P
hamptoninnandsuitess, Webmaster at Hampton Inn & Suites San Jose, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a hotel in San Jose where you can relax and unwind, you've come to the right place: the Hampton Inn & Suites® - San Jose, CA. We're conveniently located less than 5 miles from downtown San Jose, the SJ Convention Center and (SJC)San Jose Airport. Plus, we're close to great local attractions like Great America amusement park, Raging Waters Waterpark, the Winchester Mystery House, and Santana Row Shopping District. You'll find it all just minutes from our comfortable San Jose hotel... Stop by and see what we have to offer! We love having you here. ... more   less 

Additional Information about Hampton Inn & Suites San Jose

Address: 55 Old Tully Rd, San Jose, CA 95111-1910
Region: United States > California > San Jose
Price Range: €181 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites San Jose 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Expedia so you can book your Hampton Inn & Suites San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites San Jose Hotel San Jose
Hampton Inn San Jose
San Jose Hampton Inn
Hotel Style:
#3 Family Hotel in San Jose
#7 Business Hotel in San Jose
#10 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Jose staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
7 months ago
Denver, Colorado
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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