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Extended Stay America - San Jose - Edenvale - North

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Traveller (42)
Room & Suite (35)
Dining (1)
Overview
  • Excellent12%
  • Very good9%
  • Average8%
  • Poor23%
  • Terrible48%
1 week ago
“Nice Staff - needs help”
8 Nov 2017
“BIG Room, GREAT Staff, GOOD Price, NOISY as all HECK”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - San Jose - Edenvale - North
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - San Jose - Edenvale - North
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
There are newer reviews for Extended Stay America - San Jose - Edenvale - North
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21 - 25 of 99 reviews
Reviewed 6 July 2017

Great place,great prices; great ppl made my stay every easy. And fast check in less then 2 mins I was in my room the only thing that I can think and I forgot to ask was if they could turn on the A/C for me...More

Review collected in partnership with Extended Stay
Thank oscargG7599IZ
Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 7 July 2017

Thank you for reviewing your stay at Extended Stay America - San Jose - Edenvale – North. We are delighted to read you liked our outstanding service and that you found us to be a good value. We appreciate your business and hope to welcome...More

Reviewed 3 July 2017 via mobile

I won't recommend to stay here. The hotel lobby and the room were not attractive. It looks old. The bath room sink was clogged and cracked. This is the first time we stay with Extended Stay America. Very disappointed. I properly will not book with...More

Thank cto1002
Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 4 July 2017

I apologize that we failed to provide you an exceptional stay. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free visit, and we did not live up to your expectations. Your feedback is invaluable and highlights the areas...More

Reviewed 28 June 2017

I booked for two weeks but i thought it is not really a worth of staying and checked out in a week. The simple request to send a mail of my receipt is still not addressed. I have followed up with a mail still no...More

Review collected in partnership with Extended Stay
Thank guna s
Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 29 June 2017

We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. Regarding your...More

Reviewed 21 June 2017

Staff was rude and inept. Had to leave a drivers license to use the luggage cart. Room smelled terrible and was dingy and old. I felt like a criminal at every turn. No assistance with luggage or even holding doors. Staff was completely unable to...More

Review collected in partnership with Extended Stay
Thank sandrahO4033OY
Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 22 June 2017

Thank you for giving us a feedback regarding your stay. Please accept our apologies for our associates not being responsive to your needs. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We have shared your feedback...More

Reviewed 12 June 2017

I am having a great time already The staff are great Room is big My partner is very happy too It is a great location Quiet area near shopping has privacy We got all what we need The staff is helpful aMore

Review collected in partnership with Extended Stay
Thank Jimisinca
Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 15 June 2017

Thank you for being our guest at Extended Stay America - San Jose - Edenvale - North. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. It was a pleasure...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$109 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$109 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (42)
Room & Suite (35)
Dining (1)
Questions & Answers
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Jennifer E
3 July 2015|
AnswerShow all 2 answers
Response from Cheese_Taco | Reviewed this property |
They do not have a pool from what I remember.
0
Votes
Room Tips
"Avoid this hotel!"
F9445VQsandrab
2 million years ago
Read review
"Choose a room at another, hopefully, more quiet hotel. There appear to be several nearby."
UncleHenryen
2 million years ago
Read review
"stay out of room 203"
elektricmn
2 million years ago
Read review
"there is no good rooms in this hotel, stay away."
gerrijellison
2 million years ago
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