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Extended Stay America - San Jose - Edenvale - North

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Traveller (42)
Room & Suite (35)
Dining (1)
Overview
  • Excellent12%
  • Very good9%
  • Average8%
  • Poor22%
  • Terrible49%
8 Nov 2017
“BIG Room, GREAT Staff, GOOD Price, NOISY as all HECK”
24 Oct 2017
“Filthy”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - San Jose - Edenvale - North
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Offers from Extended Stay America - San Jose - Edenvale - North
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)
There are newer reviews for Extended Stay America - San Jose - Edenvale - North
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11 - 15 of 98 reviews
Reviewed 11 February 2018

We was completely satisfied and good for our business we will be back for another stay soon thank you and we will recommend Extended Stay America to our family, business associates, and friends. We also enjoyed the continental breakfast every mourning.More

Review collected in partnership with Extended Stay
Thank akilkf
Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 12 February 2018

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our service, as well as facilities, were to your satisfaction. Thanks again for recommending us online, and we look forward to seeing you again...More

Reviewed 11 January 2018

Room was 170 for 1 queen 1 night and there was no T.P. in room. No shower pressure. Phone did not work. And the handle fell off the bathroom door. To top it all off the elevator didnt work and wasnt going to be fixed...More

Review collected in partnership with Extended Stay
Thank E5354ULjasonj
Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 12 January 2018

Jason, thanks for staying with us. We are sorry for the cleanliness issue you had in your room and regret the inconvenience caused. We have shared your comment with our Housekeeping and Pest control team to ensure our the room is thoroughly treated and cleaned....More

Reviewed 10 December 2017

This hotel is well located in South San Jose - safe and fairly quiet area 15-20 min from downtown and across the street from shopping center with grocery store, gas station and Starbucks (as well as several restaurants). It is perfect for families and people...More

Review collected in partnership with Extended Stay
Thank Elizabeth P
Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 11 December 2017

We appreciate you for choosing Extended Stay America. It is a delight to learn that you liked our ideal location as it was perfect for your needs and you were satisfied with our hospitality. However, we are sorry for the noise issue you experienced while...More

Reviewed 12 November 2017 via mobile

This hotel was very dirty, the room was falling apart, had to go to the front counter for plates , coffee cups and pans, and the didn't even give me any thing to carry them in, and if you expect a hot breakfast then don't...More

Thank Eugene G
Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 12 November 2017

Eugene, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes...More

Reviewed 8 November 2017

What great potential this hotel has: the rooms are spacious, and clean, with kitchens and amenities available, and the staff could not have been more hospitable; however, because of the thin walls and ceilings, you can hear almost every foot step above you, people talking...More

Thank UncleHenryen
Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - NorthResponded 9 November 2017

Henryen, thank you for staying at our hotel and for the feedback. We are happy to read you liked your spacious room and that our service was to your needs along with the value we offer. However, we are sorry for the noise from other...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$117 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$117 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (42)
Room & Suite (35)
Dining (1)
Questions & Answers
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Jennifer E
3 July 2015|
AnswerShow all 2 answers
Response from Cheese_Taco | Reviewed this property |
They do not have a pool from what I remember.
0
Votes
Room Tips
"Avoid this hotel!"
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"Choose a room at another, hopefully, more quiet hotel. There appear to be several nearby."
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"stay out of room 203"
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"there is no good rooms in this hotel, stay away."
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