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07/05/2017 08/05/2017
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    Extended Stay America - San Jose - Edenvale - North

    6199 San Ignacio Avenue, San Jose, CA 95119
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$126*View Deal
    US$126*View Deal
    US$127*View Deal
    Traveller (38)
    Room & Suite (12)
    Dining (1)
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    Overview

    • Excellent6%
    • Very good12%
    • Average9%
    • Poor26%
    • Terrible44%
    9 Mar 2017
    “Nightmare.. really! Listen to the other comments. I thought people were just being Picky”
    7 Dec 2016
    “Never never check in here!!!”
    Free Wifi
    Free Parking
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Jose - Edenvale - North
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (72)
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    1 - 5 of 72 reviews

    Reviewed 17 March 2017

    Hotel looks in disrepair from outside. I was hesitant to stay, but decided to go in as I was limited on time. No-one at reception when I arrived. Door to laundry behind desk was open showing industrial machinery and dirty laundry. Receptionist was pleasant when...More

    Thank MikeTee2017
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - North

    Thank you for sharing your candid feedback with us. Please accept our sincere apologies for your unpleasant experience at our hotel and for the inconvenience it caused. I'll ensure you that we will be working to address the concerns outlined in your review. Please know...More

    Reviewed 9 March 2017

    Wifi didnt work in my room, I ended up tethered to my cell phone got charged 3 different rates. once when I checked in one when I checked out. And no clue about the other one. Asked for ground floor, so i can easily move...More

    Thank Brian N
    Response from 00esa, Manager at Extended Stay America - San Jose - Edenvale - North

    Brian, please accept my sincere apologies for the service issues you experienced during your stay. Your candid comments will be certainly used to ensure impeccable attention to detail in all areas along with exceptional customer care. I truly hope you will consider choosing us so...More

    Reviewed 17 February 2017

    Rooms have not been updated - environmental control, refrigerator, bathroom fan, tub drain etc all bad. Coffee was available in AM at 6 but often not at 7 and hard to find someone to refill the coffee maker.More

    Thank elektricmn
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - North

    Dear Electricmn, thank you for being our guest and for taking the time to leave feedback. We are sorry to hear your stay was less than satisfactory and that we disappointed you in a few areas during your visit. Thank you for letting us know...More

    Reviewed 5 February 2017

    Rude receptionist, when there was one, overall dirty property, from the lobby to the rooms, didn't feel safe, 50% of outlets and lights in room didn't work, smells like smoke everywhere, minimal grab n go breakfast.More

    Thank 368diane
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - North

    Thank you for staying at our hotel and for taking the time to post a review. We are sorry for the problems you encountered with our staff and your room. We are working to remedy these issues so next time your stay will be absolutely...More

    Reviewed 7 December 2016

    First, they didn't have the type of room we had reserved and tried to give us a smoking room. The whole hotel smelled! Our room was suppose to be clean but I found a whiskey bottle and other items behind the night stand when I...More

    Thank gerrijellison
    Response from 00esa, General Manager at Extended Stay America - San Jose - Edenvale - North

    It's disappointing to learn we missed the mark on ensuring your complete satisfaction. We value your feedback as it helps us to improve the experience for our future guests. We apologize you did not find value from our complimentary amenities, and our grab and go...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$117 - US$171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    Photos
    Traveller (38)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (29)
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    Questions & AnswersAsk a question
    Jennifer E
    Do they have a pool
    3 July 2015|
    Answer Show all 2 answers
    Response from Cheese_Taco | Reviewed this property |
    They do not have a pool from what I remember.
    0
    Votes
    Room Tips
    "stay out of room 203"
    Read review
    "there is no good rooms in this hotel, stay away."
    Read review
    "It is quiet throughout."
    Read review
    "Don't stay here."
    Read review