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HYATT House San Jose/Silicon Valley

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Traveller (119)
Room & Suite (322)
Dining (23)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (599)
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21 - 25 of 553 reviews
Reviewed 4 April 2018 via mobile

THis area is typically a challenge to get a decent hotel at a reasonable price. The Hyatt House provided both. Easily accessible from major highways and walking distance to everything you need in the new commercial area it is located in. Although the gym is...More

Thank Chris A
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 5 April 2018

Dear Chris A., Thank you so much for taking the time to give us feedback on your recent stay experience! I am very glad to hear that your interactions with our staff were positive and welcoming, and that your stay at our property was convenient,...More

Reviewed 22 March 2018

Best breakfast rooms and service I’ve ever had. I always go back to this hotel. The rooms are very clean and spacious and modern. Love the kitchen in my room and the living room with the pull out comfy bed.More

Review collected in partnership with Hyatt Hotels
Thank dianamallory8
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 23 March 2018

Dear Dianamallory8, We are so pleased that you continue to enjoy your visits to our property, and that our spacious rooms and complimentary breakfast buffet are to your liking! Our staff takes great pride in their work, and will be happy to hear that you...More

Reviewed 27 February 2018

This property checks the basic boxes but needs some updating. The room I stayed in showed signs of wear, including large scuffs on the furniture and drawers that wouldn't stay closed. The safe in the room was locked in the open position and therefore wasn't...More

Thank VlaamsHaberdasher
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 28 February 2018

Dear VlaamsHaberdasher, Thank you for taking the time to review our hotel after your most recent stay with us. While I'm glad our front desk staff was so accommodating, I am very disappointed to hear that the condition of both of the rooms that you...More

Reviewed 29 January 2018

Talk to the cleaning ladies just to be more clean and maybe get managers to inspect the rooms before cleaning ladies leave from the room that’s what I think because she did not clean our room and we are paying for somethingMore

Review collected in partnership with Hyatt Hotels
Thank 840karinaa
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 31 January 2018

Thank you so much for taking the time to provide us with feedback regarding your stay at our hotel. I am very sorry to hear about the cleanliness issues in your room and the lack of follow up from our housekeeping personnel. I will ensure...More

Reviewed 23 January 2018

stayed here for 6 nights. pleasant staff. location is very good. many restaurants in same complex along with Target store and CVS Pharmacy. have complementary shuttle to local businesses and SJ airport.More

Thank 685ajayg
Response from Alan M, General Manager at HYATT House San Jose/Silicon ValleyResponded 24 January 2018

Dear 685ajayg, Thank you for taking the time to provide us with your feedback after your most recent stay at our hotel. I am happy to hear that our hotel's location was convenient for you, and that our staff was accommodating during your visit; I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$144 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in San Jose
#2 Business Hotel in San Jose
#2 Romantic Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in San Jose
#2 Business Hotel in San Jose
#2 Romantic Hotel in San Jose
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (119)
Room & Suite (322)
Dining (23)
Pool & Beach (14)
Amenities (17)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Nicole S
11 February 2017|
AnswerShow all 2 answers
Response from Alan M | Property representative |
Hi Nicole! In the two bedroom suites, there are two seperate bedrooms with beds in each room as well as two individual bathrooms. The sofa bed is in the living area, so there are 3 beds in total! -Mike
2
Votes
Kimberly W
8 February 2017|
AnswerShow all 5 answers
Response from Elizabeth L | Reviewed this property |
Just ask ahead of time. It won't be an issue unless there is a convention. Normal check out is 11 and you can get up to 1 pm usually.
1
Vote
Ariana L
31 December 2016|
AnswerShow all 3 answers
Response from Alan M | Property representative |
Check-in time is 3:00pm - early check in is available upon request and is based on availability. Thank you!
0
Votes
Room Tips
"not facing parking garage if possible."
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"This is best for longer stays when you want to cook some food in the room.."
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"The 7th floor is nice"
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"I like any room as long as it isn't facing the west, the rooms tend to heat up during the day"
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