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Dolce Hayes Mansion

Booking.comUS$301*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Dolce Hayes Mansion
Dolce Hayes Mansion
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1,186 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
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Walnut Creek, California
Reviewed 2 days ago NEW

Stayed several times at Hayes Mansion, in both the newer recently built section and in the old family mansion itself. Always enjoy it there, from the picturesque views in & from the mansion to the comforts of their spa to the large courtyard patio. Historically interesting, the rooms & amenities are comfortable, usually roomy, with thoughtful touches. Food in the...

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Helpful?
Thank amastelle
Ponoka
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Loved our stay at this hotel. Felt like our own little private oasis. Great location to base our sightseeing in the area from. The suite was spacious and very well equipped, the staff was incredibly helpful and very friendly. The pool was surprisingly warm and very well maintained as was the well equipped fitness area with its private sauna and...

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Helpful?
1Thank Helena W
About Hotel's Favourite Review
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you for choosing to make the Dolce Hayes Mansion your home base during your sightseeing trip to the San Jose area, and for posting such a phenomenal 5-Star review of your stay! It was a joy hearing you tell of how helpful and friendly our staff were during your visit and I will be sure to pass on your...

San Jose, California
Reviewed 2 days ago NEW

Loved the atmosphere! Beautiful property. Only negative is that it is away from everything. At our event if you did not have a car you would not be able to get anywhere. Other than that my stay was fantastic and our Technical Sales Conference went very well. I have to say I loved the room and the bed was extremely...

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Thank 461cyndyl
Reviewed 2 days ago NEW

When they entered the room, they did not even complete cleaning the room properly. Door did not lock - needed new battery. Door hangers unlike anything I've seen, one side says PLEASE come in, the other do not enter. text that said this is so small it had to be POINTED out to me by the staff. Could not get...

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Helpful?
Thank danrZ2178IC
Snohomish
Reviewed 2 days ago NEW

My grandmother moved into a retirement community a couple years ago so my husband and I have been in need of a new place to stay when we visit her. We discovered Hayes Mansion last year when I found the price very competitive with other nearby hotels. We love staying here! The staff make you feel special and the mansion...

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Helpful?
1Thank Cassandra S
Dublin, Ireland
Reviewed 3 days ago NEW

Hotel was very nice and I had no problem with the facilities or food. However, the location is not great as you must have a car to get anywhere, there are no restaurants or bars within walking distance.

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Helpful?
Thank ambrosef603
Reviewed 3 days ago NEW

1. When you put out silverware you should put napkins right next to them. Every breakfast we had to hunt up napkins by the coffee service, there were never any at all by the forks. 2. Coffee service ran out during every break. Every break. Yes, I will say it again coffee service ran out during every break. 3.The desk...

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Thank nickhF9857WT
Reviewed 3 days ago NEW

Dolce Hayes Mansion San Jose is one of the best places to stay while in the Bay Area!! There facilities are impeccable, as well as their surrounding landscape. It is truly a beautiful place to stay and enjoy.

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1Thank 671asunciong
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you kindly for sharing your experience at the Hayes Mansion on TripAdvisor. I am thrilled to know you found the facilities and the surrounding landscape impeccable. Our staff takes great pride in keeping the grounds and historic buildings in immaculate condition for our guests to enjoy. Thank you once again for choosing the Dolce Hayes Mansion as your host...

Bengaluru, India
Reviewed 1 week ago

Beautiful hotel premise, simple yet elegant rooms, good business facilities (the Wifi was terrific) and courteous service. The only downside is the location - pretty far from SFO International Airport and the closest Mall is a good 10-15 minutes away.

Review collected in partnership with this hotel
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Helpful?
1Thank Narayanan S
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank you very much for taking the time to submit a review of your recent experience while staying at the Dolce Hayes Mansion. I was overjoyed to see your comments referencing the beauty of the property and the elegance of the rooms. I do apologize if the distance from San Francisco was a challenge and hope it will not deter...

Reviewed 1 week ago via mobile

What a cool place to stay as we were passing through San Jose! There was initially a mix up in check-in but the lady quickly offered us complimentary breakfast which was completely unnecessary but really appreciated! The rooms are pretty outdated but the cost and novelty of staying here made it worthwhile. If looking to stay somewhere that's clean and...

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Helpful?
1Thank Eric B
Yves H, General Manager at Dolce Hayes Mansion, responded to this review

Thank for choosing the Dolce Hayes Mansion as your host during your travels through the San Jose area. I apologize for the early challenge at check-in but I am happy to hear our Front Desk staff was able to quickly remedy the situation to your satisfaction. I do appreciate your gracious comments referencing the novelty of staying at our historic...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Once a lavish private estate, the Hayes Mansion stands as one of the South Bay's most impressive and distinctive historical structures. Surrounded by lush, emerald green lawns, accented with gardens of vibrant, colorful flowers and guarded by towering palm trees, the 100-year old estate has been refurbished, upgraded and transformed into a luxurious hotel, resort and spa. The Dolce Hayes Mansion, steeped in tradition and rich in history, provides visitors with an extraordinary experience. Leisure guests can enjoy a walk in the park, working out in our fitness center, swimming in our pool, relaxing in the spa, or having a delicious meal in either our restaurant or bar. ... more   less 

Additional Information about Dolce Hayes Mansion

Address: 200 Edenvale Ave, San Jose, CA 95136-3309 (Formerly Hayes Conference Center)
Region: United States > California > San Jose
Price Range: €129 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dolce Hayes Mansion 4*
Number of rooms: 214
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Also Known As:
Dolce Hayes Mansion Hotel San Jose
Dolce Hayes Mansion San Jose
Hotel Style:
#2 Luxury Hotel in San Jose
#5 Business Hotel in San Jose
#6 Romantic Hotel in San Jose
#7 Family Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Dolce Hayes Mansion staff and other travellers.
7 questions
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Green Valley, Arizona
over a year ago
Green Valley, Arizona
over a year ago
5 days ago

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Questions? Get answers from Dolce Hayes Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going to stay here, select a room near the conference rooms. There is a bit more life there and the rooms are slightly newer.”
tmendoza8, 24 Apr 2017 | Read review
“A room in back with easy access to parking and pool.”
304walterp, 10 Apr 2017 | Read review
“Rooms in the back are best.”
budsandbeyond, 31 Mar 2017 | Read review
“the annex building has the loud air system”
hedoniaHolland, 16 Feb 2017 | Read review
“Please avoid like plague”
Sid1002, 16 Feb 2017 | Read review
5 of 5
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US$301* /night
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Prices are for 1 room, 2 adults
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