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Arena Hotel

387 reviews
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Traveller (75)
Room & Suite (33)
Dining (3)
Overview
  • Excellent17%
  • Very good39%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“jacuzzi tub”(28 reviews)
“hp pavilion”(36 reviews)
“sap center”(48 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (387)Write a Review
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All reviewsjacuzzi tubhp pavilionsap centerwhole foodspaper platessharks gamewithin walking distancehockey gametrain stationshort walkroom was largebit datedyogurtan older hotelstayed here for one nightfree breakfast ishotel room
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161 - 165 of 356 reviews
Reviewed 12 October 2014 via mobile

Made reservation online... photos made the hotel look so nice and cozy. Checked in and as soon as the elevator door opened on the 2nd floor, the smell of "Raid" took over all other senses. Smelled it from elevator, til I got to the room....More

4  Thank Carol N
Reviewed 5 October 2014

I booked this for my boyfriend and he was appalled at the state of this hotel. It was dirty, the service from the hotel staff was poor and it is located in a dangerous neighborhood. He was advised y the staff not to go outside...More

2  Thank LLG_KIN
Reviewed 24 September 2014

This hotel is in a great location near the SAP center and within walking distance to several good cafes/restaurants. Jacuzzi tub is nice. Room was very clean with a fridge. I thought it was an excellent value for the price.

2  Thank Kate L
Reviewed 22 September 2014

Pros: Friendly front desk staff, cheap rates, big Jacuzzi in bathrooms, and walking distance to SAP Center and Caltrain. Cons: Disheveled rooms, hallways, front desk lobby, basically, the whole hotel needs a major renovation as it looks very outdated and dirty.

3  Thank fairyknob
Reviewed 19 September 2014 via mobile

The hotel was very clean and offered everything we needed to stay for three nights. The staff was very pleasant and helped us by printing out directions to where we need to go and what train or bus we needed to take to go wherever...More

1  Thank Denis Z
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Hot Tub
Details
Price range
US$123 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
US$123 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Add Photo Photos
Traveller (75)
Room & Suite (33)
Dining (3)
Questions & Answers
Ask a question
Noa A
30 November 2017|
AnswerShow all 2 answers
Response from moonlightdancer54 | Reviewed this property |
Yes coin op laundry on the second floor.
0
Votes
Elaine D
29 August 2017|
AnswerShow all 4 answers
Response from Matt P | Reviewed this property |
I do not know, sorry
0
Votes
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1234
Room Tips
"There are 3 floors with one elevator."
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"If you can, get a room that faces toward the interior courtyard rather than outwardly toward the street. It..."
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"book early during events"
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"Get a room in the main wing, as much away from the construction as you can."
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