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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Overview
  • Excellent35%
  • Very good24%
  • Average20%
  • Poor12%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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95 results
Traveller rating
33
23
19
11
9
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LanguageEnglish
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33
23
19
11
9
Show reviews that mention
All reviewssantana rowking bed was extremely comfortablecute boutique hotelamerican hoteldogs barkingbreakfast buffet was gooduber riderooms are modernminute drivefree breakfastthe staff was friendly and helpfullate checklate at nightmini fridgebooked this hotelevery morningexcellent location
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1 - 5 of 95 reviews
Reviewed 3 days ago

On a map, the Row Hotel is in a great location for people wanting access to Santana Row and easy freeway access to other San Jose locations. However, the rooms with two queen beds are in the front of the hotel which is very close...More

Review collected in partnership with this hotel
Thank robbma
Reviewed 5 days ago

Booked this hotel for a conference I was attending in San Jose, wasn't familiar to the area. The Row isn't located in a touristy spot, the area seems a little sketchy, however the hotel was in great shape, seems newly renovated, modern, spacious rooms, great...More

Thank GypsySoleil
Reviewed 6 days ago

We checked in very late & were greeted promptly. The receptionist was friendly & fast. The room was average & functional. The bed was very hard & the walls were paper thin so noise was an issue. My main complaint was that there was a...More

Review collected in partnership with this hotel
Thank BrentwoodTracy
Reviewed 1 week ago

Good sized rooms clean and comfortable reasonable breakfast included in the price , bar a bit over priced and not very well stocked . A good location with good shopping malls close by with lots of restaurants to chose from , Quite quiet despite being...More

Thank Sharon W
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Sharon, We are thrilled with your feedback and to know that you enjoyed your time with us so much. We appreciate your kind comments, and we hope to welcome you back very soon. Kind Regards, The Row Hotel, Guest Experience Team

A TripAdvisor Member
1
Reviewed 1 week ago

The hotel is beautiful and clean and we had a nice time. But after we arrived and settled in, we asked about the jacuzzi that was advertised online when we booked the reservation (we thought hot tub). The front desk staff said we we neeeded...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

We appreciate you staying with us recently, and taking the time to leave your review. It sounds as if our hotel was ideal for your needs in many ways, although we are known for the wonderful hospitable service that we offer, and we are sorry...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$159 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$159 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
Read review
"Make sure the temperature gauge, which controls the air unit, is functional."
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"For light sleepers, ask for a room away from street."
Read review
"Higher floor has a big jacuzzi tub. Very clean and romantic."
Read review
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