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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent39%
  • Very good21%
  • Average20%
  • Poor12%
  • Terrible8%
The Row Hotel (Formerly Hotel Valley Park) features 55 newly renovated guestrooms offering floorplans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We are located within walking distance to Santana Row and Valley Fair Mall. Enjoy our complimentary hot breakfast buffet daily during your stay. Our hotel is accessible to Highways 880, 17, 280, and 101 and only minutes to SJC, Downtown San Jose, SAP Center and the McEnery Convention Center.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Public Wifi
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Suites
Microwave
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
134Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews (126)
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121 results
Traveller rating
49
25
23
14
10
Traveller type
Time of year
LanguageEnglish
More languages
49
25
23
14
10
Show reviews that mention
All reviews santana row king bed was extremely comfortable cute boutique hotel surrounding neighborhood dogs barking american hotel updated hotel breakfast buffet was good valley fair mall minute drive uber ride rooms are modern winchester house booked this hotel staff was friendly and helpful jacuzzi tub location was perfect
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1 - 5 of 121 reviews
Reviewed 1 week ago

The staff was very friendly. The rooms were recently renovated and VERY clean! The location was perfect - a mile from the Winchester Mystery House. I was attending a conference at the convention center so it was a quick drive from that as well, perfect...More

Review collected in partnership with this hotel
Thank Roam63231196242
Reviewed 2 weeks ago

Nice hotel with a pretty decent breakfast which is included in the cost of the room. Just a FYI, the bathroom sink is located within the room and not in the bathroom. Would make me chose another hotel in the future.More

Review collected in partnership with this hotel
Thank Patrick G
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Patrick, We are pleased that so many aspects of your stay with us satisfied you, and we very much appreciate your feedback. We are sorry that the layout of your room, and the fact that the sink was there, in particular, proved to be...More

Reviewed 4 weeks ago

The Row is tucked into a neighborhood & series of small businesses/restaurants. It's not far from Santana Row and the Cheesecake factory and accompanying mall. The Row is very stylishly appointed. Very clever interior designs. Lovely, spacious rooms, great staff and very clean. I would...More

Thank dalycalifornia
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Daly, Thank you for your very positive feedback - it is always wonderful to be considered a "gem"! We are delighted to have hosted you so successfully, and we hope to do so again when you are next in town. We sincerely appreciate your...More

Reviewed 4 weeks ago

Looked MUCH better online. Small room, ugly view of a loud street and a taco shop, outdated jacuzzi tub, just meh overall. Oddly, the duvet cover wasn't a cover - it was one sheet spread neatly on the top, and an additional flat sheet under...More

Review collected in partnership with this hotel
Thank Coastal34745820879
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

We are pleased that you enjoyed your time with us and that in the main, our hotel was suitable for your accommodation requirements. We hope that the small issues regarding your stay that did not thoroughly delight you did not cause you too much inconvenience....More

Reviewed 4 weeks ago via mobile

My bed was as hard as the floor but the other bed in the room was as soft as could be. I asked to switch rooms they told me they would get back with me. The walls are so thin I could hear my neighbors...More

Thank Jeff N
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 4 weeks ago

Hi Jeff, Thank you for choosing to stay with us recently; we are sorry that you did not enjoy your stay with us more. We aim to provide clean, comfortable accommodation at a very competitive rate in this area, and we are sorry that you...More

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Questions & Answers
Ask a question
Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
Sweetsgl
3 Apr 2018
Read review
"Make sure the temperature gauge, which controls the air unit, is functional."
MPNY
31 Oct 2017
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"For light sleepers, ask for a room away from street."
ShirleyC193
20 Oct 2017
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"Higher floor has a big jacuzzi tub. Very clean and romantic."
emendivil
19 Oct 2017
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PRICE RANGE
US$162 - US$361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valley park san josevalley park hotel
FORMERLY KNOWN AS
Hotel Valley Park
LOCATION
United StatesCaliforniaSan Jose
NUMBER OF ROOMS
55
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