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The Row Hotel

66 reviews
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Traveller (20)
Room & Suite (18)
Storyboard
Overview
  • Excellent35%
  • Very good21%
  • Average21%
  • Poor13%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)Write a Review
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All reviewssantana rowcute boutique hotelamerican hoteldogs barkingbreakfast buffet was gooduber riderooms are modernfree breakfastthe staff was friendly and helpfulminute drivelate checklate at nightbooked this hotelmini fridgeexcellent locationone night stayhot water
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1 - 5 of 63 reviews
Reviewed 1 week ago

Nice vibe, clean rooms, good value for the area. 15 min walk to civilization. Came here for business and it was perfect for my needs. The workout room is small and the treadmill was not working but there were a couple of other machines and...More

Review collected in partnership with this hotel
Thank Jansen H
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Jansen, Thank you for your 5-star review! We are thrilled to hear that you enjoyed your recent stay with us - it sounds as though our property was indeed perfect for your needs. I look forward to sharing your kind words with our team,...More

Hotel's Favourite
Reviewed 1 May 2017

Easy to find. Free parking. Pleasant staff. Quiet rooms. Hot breakfast included. Reasonably priced and competitive with airbnb. Nearby shopping. Close to freeway access. Updated decor. Free WiFi. Will return again.More

2  Thank John L
Response from Mark C, General Manager at The Row HotelResponded 11 May 2017

Greetings John. The staff and I read your review, and would like to thank you for writing such great things about your experience at The Row Hotel. I am glad to read that you were pleased with our staff and amenities. Thank you again for...More

Reviewed 1 week ago

I stay at the Row Hotel for two nights. I decide to stay there since it was close to the house of some friends, although is not close to the mall area. I booked a deluxe king room and I was happy with the room...More

Thank Juan A
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Hi Juan, What a lovely review! Thank you for taking the time to go into so much detail to demonstrate how happy you were. You had the experience that we want to provide for each and every one of our guests, and we hope to...More

Reviewed 2 weeks ago via mobile

Paint and faux wood don’t mask this tired, overpriced property in a sketchy neighborhood. The website price was nearly $500/night and I thought I got a deal on Travelocity for $399. Should have stayed at the Motel 6. What a dump!!!!!More

Thank mpennes124
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

We are sorry to discover that our hotel was so unsuitable for your needs. This really is a shame - we are known for the wonderful value, and clean comfortable accommodation that we offer, and we are sorry that you were not satisfied with our...More

Reviewed 2 weeks ago via mobile

The Row Hotel is a decent stay in San Jose. The neighborhood is not very inviting but you have a nice mall in walking distance. Rooms are large and overall clean. Breakfast is average for an American Hotel and low by international standards. Unfortunately my...More

Thank Patrick H
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 weeks ago

Thank you for choosing to stay with us recently, and for taking the time to leave your review - we are pleased that you had a reasonable stay with us. We are sorry that you experienced a little more noise than you would have liked,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$144 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$144 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
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12
Room Tips
"Make sure the temperature gauge, which controls the air unit, is functional."
Read review
"For light sleepers, ask for a room away from street."
Read review
"Higher floor has a big jacuzzi tub. Very clean and romantic."
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"Higher rooms tend to be even quieter"
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