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The Row Hotel

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Traveller (20)
Room & Suite (18)
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Overview
Hotel website
E-mail hotel
2404 Stevens Creek Blvd, San Jose, CA 95128-1652 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
3 Star accommodation
Additional information
Hotel website
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)
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112 results
Traveller rating
43
25
21
14
9
Traveller type
Time of year
LanguageEnglish
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43
25
21
14
9
Show reviews that mention
All reviews santana row dogs barking american hotel booked this hotel breakfast buffet was good uber ride rooms are modern free breakfast the staff was friendly and helpful boutique hotel nice hotel late at night mini fridge one night stay bed was very comfortable recommend this hotel walking distance
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1 - 5 of 112 reviews
Reviewed 2 weeks ago

The rooms felt dirty. Stains in the carpets. Problems in both rooms. Food was okay, nice that it is free. Free parking is a plus. Location was okay. Not worth the money. You hear everyone upstairs so it is hard to sleep.More

Review collected in partnership with this hotel
Thank emsmiley7590
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

I am sorry to read that your experience did not live up to your expectations of those that we strive to provide all of our guests. We are very sorry that your room does not appear to have been cleaned to the extent that we...More

Reviewed 2 weeks ago

Plenty of well lite parking, friendly staff and spacious, nice clean room. Wonderful Beekman products! I found the bed to be comfortable too. Breakfast had good choices and I found the overall experience wonderful.More

Review collected in partnership with this hotel
Thank lspero128088
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 1 week ago

Thank you for your wonderful feedback - we are thrilled that you had such a wonderful experience with us. We are pleased that the spacious, clean room that we provide you with satisfied you so well, and that our hotel was so suitable for your...More

Reviewed 2 weeks ago via mobile

This disappointing hotel is not what it claims on its website. It's not sophisticated, and it's not top-notch. It's poorly managed, cheesily renovated, and badly maintained. You can do better in Silicon Valley. Their overhead lights were bright, but they had old fashioned very low...More

Thank FreeAngela
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 weeks ago

Hi Angela, We appreciate your candid and detailed feedback, many thanks. We are sorry that so many aspects of your stay disappointed you. We will review in detail all of your comments with our management team, and we will investigate what actions we can take...More

Reviewed 3 weeks ago

We flew up to San Jose to visit our daughter who is attending SJSU and go to the football game. We always choose the Row Hotel because all of our experiences have been great. Thanks again Robin HambleyMore

Review collected in partnership with this hotel
Thank rhambl981237
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 2 weeks ago

Hi Robin, Thank you for choosing to stay with us recently, and for taking the time to leave your valuable feedback. We are always pleased to welcome you to our property, and it is most rewarding to hear that you have always had great experiences....More

Reviewed 17 September 2018

Plenty of space for parking and it's covered. Rooms were very clean and the beds were very comfortable. The staff was friendly and it was very quick checking in and out. 15 minute walk to Santana Row and Westerfield Mall and right off the interstate...More

Review collected in partnership with this hotel
Thank mbrommel994
Response from GuestXperienceTeam, Guest Relations Manager at The Row HotelResponded 3 weeks ago

Thank you for your feedback, we very much appreciate it. We are delighted that you enjoyed your recent stay with us, and that you found your room to be comfortable and clean. Our main priority is to provide this for all of our guests. We...More

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About
Description
The Row Hotel (Formerly Hotel Valley Park) features 55 newly renovated guestrooms offering floorplans from Deluxe King Rooms, Double Queen Rooms, to Deluxe suites. We are located within walking distance to More Santana Row and Valley Fair Mall. Enjoy our complimentary hot breakfast buffet daily during your stay. Our hotel is accessible to Highways 880, 17, 280, and 101 and only minutes to SJC, Downtown San Jose, SAP Center and the McEnery Convention Center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
55
Price range
US$173 - US$723 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Valley Park
Also Known As
Valley Park San Jose
,
Valley Park Hotel
Location
United States > California > San Jose
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Number of rooms
55
Price range
US$173 - US$723 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Valley Park
Also Known As
Valley Park San Jose
,
Valley Park Hotel
Location
United States > California > San Jose
Photos
Traveller (20)
Room & Suite (18)
Dining (7)
Business Centre & Event Rooms (1)
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
134Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Questions & Answers
Ask a question
Hoang T
22 February 2017|
AnswerShow all 4 answers
Response from NathanOnTour | Reviewed this property |
I don't remember safes....
0
Votes
Garry R
11 May 2016|
Answer
Response from Tara J | Reviewed this property |
The front row faces the street and can be noisier rooms. The middle row faces the back of the hotel. I can only assume they have no view except the buildings behind the hotel, but may be quieter due to not being on the... More
2
Votes
JulieW0523
21 February 2016|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
If you are paying for a room, I think you can leave it. If you aren't staying there, I doubt you can use it as a parking lot instead of airport parking.
0
Votes
Room Tips
"Ask for one with a higher floor and on the back of the hotel for quiet; also with a shower door"
Sweetsgl
3 Apr 2018
Read review
"Make sure the temperature gauge, which controls the air unit, is functional."
MPNY
31 Oct 2017
Read review
"For light sleepers, ask for a room away from street."
ShirleyC193
20 Oct 2017
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"Higher floor has a big jacuzzi tub. Very clean and romantic."
emendivil
19 Oct 2017
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