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AC Hotel by Marriott San Jose Downtown

Traveller (81)
Room & Suite (41)
Dining (20)
Overview
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350 West Santa Clara Street, San Jose, CA 95113 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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All reviews needed medical attention small chair contemporary design nice lounge area front desk reading lights european feel housekeeping service planes fly tiny room welcome gift desk area hotel chain great breakfast buffet parking structure free weights king suite
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1 - 5 of 124 reviews
Reviewed 2 weeks ago

I do not recommend this hotel strictly due to 3 billing issues on stays! twice got charged for breakfast when it was included and once for Valet parking on packaged deal. every instance, it took at least 2 phone calls to resolve the error. The...More

Date of stay: December 2018
1  Thank SJC95126
Response from SanjayM1399, General Manager at AC Hotel by Marriott San Jose DowntownResponded 1 week ago

Thank you for your feedback regarding your recent stay at our hotel. Please accept our sincere apologies for the billing errors. The issues you brought to our attention have been addressed and specific actions will be taken to prevent them from occurring in the future.

Reviewed 4 weeks ago via mobile

Wanted to checkout Christmas in the Park located in downtown San Jose....it was a Friday night that my family was free..checked out rates for hotels near downtown...I was pleasantly surprised at the price and location of the AC Hotel Marriott...Since this hotel is new, everything...More

Date of stay: December 2018
Thank juicey123
Response from Tony A, Front Office Manager at AC Hotel by Marriott San Jose DowntownResponded 3 weeks ago

Hello @juicey123 Thank you for staying with us during your Holiday Getaway! We appreciate your business and glad you enjoyed our service! We hope to see you again soon.

Reviewed 4 weeks ago via mobile

Stay at this hotel for a weekend gateway and I must say that I enjoyed it..the rooms have a nice modern design...the hotel is setup in a great place in the Condado within walking distances of great restaurants, bakery, convenient store and much more...the staff...More

Date of stay: December 2018
Thank Mcharriez
Response from Tony A, Front Office Manager at AC Hotel by Marriott San Jose DowntownResponded 3 weeks ago

@Mcharriez Thank you for staying with us and we are so glad you enjoyed our property and hope to see you soon.

Reviewed 5 weeks ago

I was so surprised when I checked into the AC as it was my first experience. Where do I start the front desk manager Tony Andrade was awesome. Pointing the place to go and see in San Jose. The breakfast was the best ever they...More

Date of stay: December 2018
Thank stoliman
Response from Tony A, Front Office Manager at AC Hotel by Marriott San Jose DowntownResponded 3 weeks ago

@stoliman Thank you for staying with us and we are extremely excited you enjoyed our hotel and service. We hope to see you again in the near future.

Reviewed 12 December 2018

Staff was friendly and the place was immaculate. There is a trend in the hotel industry to pare down to Euro-style airport hotel modernity, and I think it sometimes can be a bit excessive. Simple things like how to use the climate control in the...More

Date of stay: December 2018
Thank GeopatraW
Response from Tony A, Front Office Manager at AC Hotel by Marriott San Jose DowntownResponded 3 weeks ago

Hello GeopatraW Thanks for your feedback regarding your recent stay. We appreciate real time feedback so that we con continue to enhancing our services. We hope to see you here again.

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About
Description
AC Hotel by Marriott San Jose Downtown is a new European-inspired hotel in Downtown San Jose, California designed for the creative, well-traveled, entrepreneurial spirits who appreciate artful spaces. More Our accommodations and public areas are tailored for productivity and innovation by day and they satiate guests' curiosity of local culture by night. Situated in the heart of downtown San Jose, our hotel was built from the ground up to embody a visionary spirit. It features stylish, urban decor and it provides an efficient feel. Every detail has been considered to give travelers beautiful essentials combined with the exhilarating energy of Silicon Valley. In our hotel, you will find guest rooms and guest suites with gorgeous views, timeless and contemporary aesthetics, complimentary Wi-Fi and plush bedding. Our public spaces include a salt water pool, an outdoor fire feature, our AC Store for quick snacks and a chic AC Lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
210
Price range
US$171 - US$659 (Based on Average Rates for a Standard Room)
Location
United States > California > San Jose
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
210
Price range
US$171 - US$659 (Based on Average Rates for a Standard Room)
Location
United States > California > San Jose
Photos
Traveller (81)
Room & Suite (41)
Dining (20)
Pool & Beach (1)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
Jennifer B
8 January 2019|
AnswerShow all 3 answers
Response from bearstate1 | Reviewed this property |
Pool towels, yes. No beach towels or chairs. No beach.
0
Votes
justtrippinok
27 May 2018|
AnswerShow all 3 answers
Response from HoltED | Reviewed this property |
Breakfast is not included in the room rate.
2
Votes
boxerfenway
5 May 2017|
AnswerShow all 2 answers
Response from GMACSanJose | Property representative |
Hi boxerfenway, Unfortunately, our windows do not open. Cheers, John Sevilla General Manager
1
Vote
Room Tips
"ask for a room not facing the freeway!!"
SJC95126
2 weeks ago
Read review
"I has a standard King"
stoliman
5 weeks ago
Read review
"higher floor"
GeopatraW
12 Dec 2018
Read review
"Ask to be facing downtown and not the busy roadway."
tfed2017
11 Dec 2018
Read review
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