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Fairfield Inn & Suites San Francisco San Carlos

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Fairfield Inn & Suites San Francisco San Carlos
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173 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Randolph, New Jersey
Reviewed 3 days ago NEWvia mobile

Perfect hotel for one night before going to the airport. Beds were not as comfortable as regular Marriott ones but they were fine. Sinks are outside the bathroom which was a bit strange. Friendly staff. Easy to get to and very convenient for the airport. The biggest drawbacks were that on one side of the hotel was the highway and...

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Helpful?
Thank sblutig
Management response:

Dear sblutig, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites San Francisco San Carlos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology...

Washington DC, District of Columbia
Reviewed 5 days ago NEW

I've been staying at this Fairfield Inn during business trips to Silicon Valley for more than a decade. I'm always been pleased by the efficient service, immaculate property maintenance and friendly staff. James, the hotel's manager, is in particular the best hotel manager I've ever encountered. He is very personable and quite eager to help guests with travel needs. Marriott...

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Helpful?
Thank DrTCB
Management response:

Dear DrTCB, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with...

Peoria, Arizona
Reviewed 1 week ago via mobile

I was out of town on family business, there was a death in my family and my dad had surprised my family and I by having us stay at the Fairfield Inn & Suites. We stayed in one of the suites which for my family of 5 was plenty of room. They accommodated us by giving us an extra roll...

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Helpful?
Thank Zaidros
Management response:

Dear Zaidros Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a good stay. With a spirit to serve, we take great pride in meeting your expectations. Your feedback is integral to...

Reviewed 3 weeks ago

Thanks for always accommodating to me and us. You guys are so nice and I love staying there because of how friendly and the rooms are always clean and nice. Thanks again James and Staff. Love Mrs. Tonga

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Helpful?
Thank Tiare P
Management response:

Hello Mrs. Tonga! Thank you for the Review of our hotel and as always thank you for your repeat business with us! We appreciate you and your kindness! Sincerely, James Williams Guest Service Manager Fairfield Inns and Suite - San Carlos james.williams5@marriott.com 6506310777

Harrisonburg, Virginia
Reviewed 15 March 2017 via mobile

I stayed one night at this hotel and I am really happy with my experience ; the hotel is clean and it offered a nice breakfast. Some residents were in the swimming pool but I slept early and didn't feel much, the air condition is little bit old style but in general I liked it... good for one or two...

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Helpful?
Thank Samy1980
Management response:

Dear Samy1980, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in meeting your expectations. Your feedback is integral to our ability to continue...

Boise, Idaho
Reviewed 3 March 2017

If you travel to the Silicon Valley area often, finding an available hotel in Redwood City, Palo Alto and points south of SFO is alway difficult. Reserve early. This Fairfield is south of the airport and right off Hwy. 101. The staff is very friendly, accommodating and willing to help. I was in the area on business and surprised that...

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Helpful?
Thank JimH_Tarheel
Management response:

Dear JimH_Tarheel Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared with...

Reviewed 7 January 2017

This hotel is easily overlooked because San Carlos is not a well known city. However, the location is great if you have business, or want to do some sightseeing, in mid-peninsula area. There is easy access to the freeway as well as to surface roads when the freeways have heavy traffic. The hotel is close to San Francisco Airport yet...

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Helpful?
Thank robinettaw
Management response:

Dear robinettaw, Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco San Carlos through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. We also appreciate for taking your time to explain the location and giving full survey the area. Your feedback is integral to...

California Bay Area
Reviewed 19 December 2016

I was disappointed as most Marriott properties, even budget level, are well run and clean. As others have noted, this hotel is noisy. It is next to a busy highway, rooms are not soundproof, doors seem to slam shut with a vengeance... When I arrived, the intercom for late night entry had been unplugged! So, at 11 pm, I'm pushing...

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Helpful?
Thank Footloosewomen
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear Footloosewomen, Thank you for your review of the hotel. I would like to apologize for the lack of a stress free stay during your travels. I can't imagine what you went through during your arrival. I will appraise all your concerns and take the appropriate actions. It is guests like you that help us improve on our deficiencies. Again,...

Memphis, Tennessee
Reviewed 12 December 2016 via mobile

This place must be popular with the hookers. Close to the airport. Staff that are mainly absent. Rooms with windows that open all the way. Beds that made me fear to sleep in them. And the bathroom. UGH. Luckily there's a laundry on each floor. Easier to clean the extra bodily fluids from your stripper wear. If I wasn't here...

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Helpful?
Thank dwalescmi
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear dwalescmi, Thank you for your review on the hotel. We take reviews seriously whether good or ban. I will be looking into your concerns.

Reviewed 7 December 2016

You are forced to listen to your neighbor's TVs, phone conversations, and whatever they're doing in their bathrooms (gross) at all times. I could hear someone clearing their throat in their sink at 6am as if they were inside my room. At 12:00 midnight the next room over had their TV on at what seemed to be a normal volume,...

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Helpful?
Thank Graham W
Antonio G, General Manager at Fairfield Inn & Suites San Francisco San Carlos, responded to this review

Dear Graham W, Thank you for writing a review on the hotel. We do apologize for the inconveniences that you encountered during the stay. The room must have been a connecting room. We checked all connecting rooms and found 1 set of the room doors were not set properly for sound proofing. Also, we would like to apologize for your...

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites San Francisco San Carlos

Address: 555 Skyway Rd, San Carlos, CA 94070-2713
Region: United States > California > San Carlos
Price Range: €93 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites San Francisco San Carlos 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn And Suites San Francisco-San Carlos
Fairfield Inn & Suites San Francisco-San Carlos Hotel San Carlos
Fairfield Inn San Carlos
Fairfield San Carlos
San Carlos Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites San Francisco San Carlos staff and other travellers.
2 questions
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San Jose, California
8 months ago

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Questions? Get answers from Fairfield Inn & Suites San Francisco San Carlos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at hotel's rear ive good views of San Carlos Airport”
DrTCB, 18 Apr 2017 | Read review
“quiet middle room - away from ice and vending room”
robinettaw, 7 Jan 2017 | Read review
“Try for the third floor away from the freeway if you want to sleep.”
Footloosewomen, 19 Dec 2016 | Read review
“get a room facing the back of the hotel. It is quieter.”
horse54, 30 Nov 2016 | Read review
“Try to get a high floor room”
711traveller, 8 Oct 2016 | Read review
5 of 5