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Gateway Inn and Suites Hotel

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Traveller (46)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent31%
  • Very good35%
  • Average19%
  • Poor6%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Multilingual Staff
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)
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62
35
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19
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64
62
35
13
19
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All reviewssan franciscobathroom door frameclose to the airportgreat pricebusiness triplong term staystayed at this hotel for nightsfree shuttle from the airportother hotelsgreat roomthe hotel offersroad noiseroom was spacious and cleanper hourvending machineethnic restaurantsdecent hotel
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11 - 15 of 193 reviews
Reviewed 21 November 2017 via mobile

This was the worst motel I’ve ever been in. It smelled like body odor, cigarettes and paint. The room was a disaster with broken door handles, a smelly bedspread, ripped blankets, stained lampshades and a torn rug. I immediately checked out. This is not a...More

Thank Lisa P
Response from GatewayInnandSuites, Webmaster at Gateway Inn and Suites HotelResponded 24 November 2017

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 20 October 2017

This is a well located average motel that is new. They have ample parking and rooms are new and large and comfortable. Entry is keyless and the bathrooms are large. There is no food on premises but plenty of restaurants all around. It is good...More

Thank Malay P
Response from GatewayInnandSuites, webmaster at Gateway Inn and Suites HotelResponded 26 October 2017

Dear Guest, Thanks for the positive feedback. We strive for great value, a great staff and great accommodations. We’re also proud of our quiet and convenient location.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look...More

Reviewed 12 October 2017

Stayed here at the beginning of a long vacation, since its only about 10-15 minutes from the airport. Was very pleased with the experience, so much so that we cancelled our reservation elsewhere for the final night before flying home, and saved a little money...More

Thank nanangankaw
Response from GatewayInnandSuites, Webmaster at Gateway Inn and Suites HotelResponded 25 October 2017

Dear Guest, Thanks for your positive comments about our hotel here in San Bruno. I’m glad we provided a nice enough experience that you changed your travel plans to stay with us longer. I’m very pleased that you found us to be the right place...More

Reviewed 29 September 2017 via mobile

Great room. Room was clean and big, nice and quiet. Check in was easy with good parking. Took the 710 airport shuttle and was at the airport in 15 minutes. Everything was great. Definitely recommend for the price.More

Thank aarone4365
Response from GatewayInnandSuites, Webmaster at Gateway Inn and Suites HotelResponded 25 October 2017

Dear Guest, Thanks for taking a moment to comment about our hotel here in San Bruno. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that very soon. If...More

Reviewed 3 September 2017 via mobile

I stayed here for one night prior to a business engagement. Hotels can be expensive frequently in the San Francisco area and this particular hotel seemed a bit expensive for what you get. First off, though the woman that checked me in was very nice,...More

Thank Caspian27
Response from GatewayInnandSuites, Webmaster at Gateway Inn and Suites HotelResponded 25 October 2017

Dear Guest, I’m sorry that several things went wrong when you stayed with us. Specifically, I apologize for the miscommunications regarding when your room would be ready and when you should check out. I apologize for any other lapses as well. It was a busy...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Details
Price range
US$108 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (19)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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anablv18
8 January 2017|
Answer
Response from JohnHira | Property representative |
yes there is a coin laundry down the street from the hotel about a five minute walk.
0
Votes
Sheri H
30 September 2016|
Answer
Response from JohnHira | Property representative |
Hello how are you? Yes we do have a shuttle that runs once every hour 10 min passed the hour beginning at 4:10 am until 12:00 midnight. pick up at the hotel is every hour and pick up at the hotel is by request. You would... More
0
Votes
Sheri H
28 September 2016|
Answer
Response from JohnHira | Property representative |
Hello how are you? SFO is about 2 miles from the hotel and yes we do provide a free hotel shuttle to t he airport
0
Votes
Room Tips
"Perfect for Business trips"
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"El camino Real side and Chevron sides can be noisy. I just close my windows. no problem."
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"ask to not be next to the road"
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"Ask for rooms on the 3rd floor."
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