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DoubleTree by Hilton San Bernardino

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DoubleTree by Hilton San Bernardino
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228 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Cleveland, Ohio
Reviewed 3 August 2016 via mobile

Clean hotel, staff is very friendly. There a few restaurants within walking distance. Large fitness room, however 3 of the 4 treadmills were not working. AC in the rooms has a hard time keeping very cool. Easy access to freeway, but request a room facing away from the on ramp right behind hotel

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Helpful?
Thank DaveZ111
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

DaveZ111, Thank you for taking the time to review your recent stay with us. Please accept my apologies on behalf of the hotel for the difficulties you experienced in our fitness center. Please know our engineering staff is working with the equipment's manufacture, Precor, to have the two treadmills returned to service very soon. Thank you again for your review....

Ancona, Italy
Reviewed 3 August 2016

The title reflects the leitmotif for this program: "all good but" ...For every good thing a small flaw: - Friendly and helpful ... all but one, who has never tried to make me understand what he was saying. - Good rooms and spacious, well soundproofed, but ... extremely noisy air conditioning - Cleaning of bathroom excellent, but ... the carpet...

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Helpful?
Thank ugom951
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

ugom951, Thank you for taking the time out of your busy schedule to review your recent stay at the DoubleTree by Hilton. We greatly appreciate the feedback and are sorry about the "little things" that kept your stay from being all that it could be. I will be sharing your comments with my department heads at our next staff meeting...

Reviewed 2 August 2016

Professional, clean and comfortable. The Event Team is always available for anything from last minute changes to odd requests. Thanks Denise and Patty for making our stay awesome! We will see you all again in a few months!

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Helpful?
Thank Jennifer T
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Jennifer, Thank you so much for the great review! Denise and Patty will be thrilled to see your post. I know they both work very hard to make sure each one of their clients are provided the top notch service that can be expected at a DoubleTree by Hilton. We look forward to seeing you again in a few month....

Fremont, Nebraska
Reviewed 28 July 2016

Hotel is refreshed and modern. Nice longe Resturant and pool. Nice central location many additional dinning options near by. Quick trip to mountains and an hour or so to the beach did not go to desert but that is ver close as well

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michaelaH6188AK
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

MichaelaH6188AK, Thank you so much for sharing your thoughts on your recent stay with us. We love the 5 rating that you gave us! We couldn't agree more that our location is ideal in the inland empire to hit all of the winter and summer activity areas. I hope that you will come back and visit us again soon. Very...

Scottsdale, Arizona
Reviewed 27 July 2016

Everything was so clean and comfortable. We had a neighbor that was smoking and set off the fire alarm. Hotel staff was very accommodating to us and changed our room immediately. Thank you guys! You're the best. We will stay again the next time that we are in town.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ossowski
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Ossowski, Thank you so much for taking the time to review your recent stay and give us a 5! I am so glad to hear that the team took care of all your needs promptly, when they were brought to our attention. We look forward to you staying with us again on your next trip to the San Bernardino area....

Los Angeles, California
Reviewed 27 July 2016

The staff was very friendly from the time I checked in until the time I checked out. The room was clean, the bed was very comfortable, I was very pleased my entire stay and I highly recommend this hotel. The fitness room was amazing!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stacy P
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Stacy P, Wow! Thank you so much for the high praise of "highly recommend(ing)" us to your fellow Trip Advisor readers! It is great to know we were the right fit for your travel needs. I hope that you will come back and see us again soon! Very Respectfully, Timothy Wagner General Manager

Honolulu
Reviewed 27 July 2016

Spent two nights at the Doubletree San Bernardino. I have to admit that it wasn't my first choice of locations, but it served it's purpose as a base with visiting the University of Redlands. It appears as if the hotel was recently renovated. The rooms were comfortable. There's a nice bar/restaurant area with outdoor seating. For families, there is a...

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Thank DKHNL
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

DKHNL, Thank you so much for taking the time to share your recent experience with us. We are so thrilled to hear that our service was friendly and processional and that our facility was up to your standards. We hope that you will come back and visit us again soon. Warmest Regards, Timothy Wagner General Manager

San Diego, California
Reviewed 26 July 2016 via mobile

After having to switch hotels mid stay, Doubletree made our transition seamless for our entire group. They were friendly and helpful. The cookies at check in were an added bonus for the kids! Loved the pool and patio areas as well. Rooms were comfortable and clean! Will come back if we have to play in San Bernadino again.

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Helpful?
Thank mactravel9
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

mactravel9, Thank you so much for sharing the great comments about our hotel. We work hard to make sure all of our guests have a great stay and it is very rewarding to read posts, such as yours. I hope that you will come back and visit us again soon. Warmest Regards, Timothy Wagner General Manager

San Diego, California
Reviewed 24 July 2016

We stayed there for a little league sectional in Yucaipa which was about a twenty minute drive. Family friendly, pool was nice, a little courtyard where the team gathered for food brought into premise. Adults ate at the bar area, food was pretty good. Rooms were clean and spacious, front desk was super friendly. I could tell it caters to...

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Helpful?
Thank BBallDad88
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

BBallDad88, Thank you for taking the time to review your recent stay at the "super friendly" DoubleTree by Hilton San Bernardino. We greatly appreciate you sharing your review and the kind comments regarding your stay. Hope that you will stay with us again soon. Very Respectfully, Timothy Wagner General Manager

Phoenix, Arizona
Reviewed 23 July 2016

Myself and two of my friends spent two nights here to attend a conference in the area. The front desk staff was very friendly and helpful. The pool area was nice and large. There was also a sitting area outside next to the pool. Lots of comfortable seating there. We had a room with 2 queen beds and there was...

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Helpful?
Thank mikayla73
Timothy W, General Manager at DoubleTree by Hilton San Bernardino, responded to this review

Mikayla73, Thank you so much for sharing the experience of you and your two friends. I am so glad to read that you enjoyed your stay and that you would definitely stay with us again. My team looks forward to the opportunity and hope that it comes soon. Than you again for the great review! Warmest Regards, Timothy Wagner General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the city’s ‘restaurant row,’ DoubleTree by Hilton San Bernardino is an ideal venue for business and leisure travelers. Next to the 10-215 interchange, we are just minutes from the San Manuel Amphitheater, San Manuel Indian Bingo & Casino, National Orange Show, Auto Club Speedway (NASCAR), Ontario International Airport (ONT) and more. Enjoy our signature warm chocolate chip cookie you’ll receive on arrival. Unwind in a comfortable guest room that features modern decor, complimentary WiFi, HDTV, work desk, coffee maker, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room. Don’t forget to check out our special offers page for a variety of packages and exclusive savings. Relax in our outdoor heated pool and hot tub, work on your exercise routine in our 24-hour fitness center with cardiovascular and weight equipment, or test your skills in our game room. Over 10,000 sq. ft. of meeting and exhibit space makes this one of the most popular venues in the area. The Cutting Board offers comfort food with a modern twist, a variety of beverages, micro brews and custom cocktails, as well as outdoor patio seating, open daily for lunch and dinner. For breakfast, select from an expansive buffet or cooked-to-order meal in our Sunrise Room. You may choose to stay in with our In-room dining service. Pick up your favorite beverage, Starbucks coffee, or a to-go meal at the Made Market, our coffee shop. ... more   less 

Additional Information about DoubleTree by Hilton San Bernardino

Address: 285 E Hospitality Ln, San Bernardino, CA 92408-3411
Region: United States > California > San Bernardino
Price Range: €110 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Bernardino 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Hilton San Bernardino Hotel San Bernardino
Hilton Hotel San Bernardino
San Bernardino Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Bernardino staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Bernardino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfortable stay for business travel- close to I-10”
 of 5 bubbles jenniferjF8823VN, 3 Dec 2016 | Read review
“I think the East Tower may be to most business traveler's liking, away from the tourists”
 of 5 bubbles 411brianb411, 10 Aug 2016 | Read review
“Lower numbered rooms are closer to the stairways.”
 of 5 bubbles BBallDad88, 23 Jul 2016 | Read review
“We had several family members staying in different rooms. Everyone agreed that the rooms were QUIET, clean, and very comfortable.”
 of 5 bubbles Elizabeth85122, 15 Jul 2016 | Read review
“I arrived at Ontario, CA, airport and the reserved Super Shuttle stood me up. Prepare your transportation plans well.”
 of 5 bubbles 209melvini, 28 Jun 2016 | Read review
5 of 5