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Hilton Garden Inn San Bernardino

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Traveller (35)
Room & Suite (33)
Dining (4)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(67 reviews)
“business trip”(19 reviews)
“breakfast buffet”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn San Bernardino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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616 results
Traveller rating
401
141
43
9
22
Traveller type
Time of year
LanguageEnglish
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401
141
43
9
22
Show reviews that mention
All reviewsfront deskbusiness tripbreakfast buffetcookiesvery nice hotelwould stay here againa great stayloma linda universityclean roomshgilobbyfreewayhousekeepingmattresswatermanaccommodationscalifornia
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1 - 5 of 616 reviews
Reviewed 1 week ago via mobile

When I’m paying $150 per night, when I’m Gold hHonors member, I find it very insulting that they require a $25 deposit for room damage. I felt like I was checking into a pay by the hour flea bag hotel.

Thank Dean S
Hotel's Favourite
Reviewed 5 weeks ago

Handy access from freeway with good parking and has a large reception area that has several inviting lounge seating areas and is also the area where breakfast is served. The breakfast is an additional cost and has a lot of options to choose from. The...More

Review collected in partnership with Hilton Garden Inn
Thank Paul A
Reviewed 3 weeks ago

We needed a room with a walk in shower, and the web site didn't specify what was provided. The clerk at the hotel desk indicated that they weren't aware of any walk-in showers on the property. As a resulted, we secured a handicapped room on...More

Thank Julie P
Reviewed 10 June 2018

This hotel is close to the 215 and the 10 freeways. The staff is very friendly and helpful. The rooms are clean and spacious. Complimentry WiFi. I also enjoyed a nice breakfast. The keyless entry using my iPhone worked great. This site has a pool,...More

Review collected in partnership with Hilton Garden Inn
Thank lovelongbeach
Reviewed 5 June 2018

Fire alarms went off 3 times in the middle of the night. Staff didn't communicate what was going on, what the firefighters found, and if it was safe to return to our rooms. Guests vomited during the evacuation and clean up didn't occur until the...More

Review collected in partnership with Hilton Garden Inn
Thank jamiemU9541QP
Response from Noah P, General Manager at Hilton Garden Inn San BernardinoResponded 6 June 2018

Hello jamiemU9541QP - Thank you for taking the time to share the details surrounding your recent stay at our property. I am sorry to hear about your unpleasant experience and can imagine the inconveniences caused by the fire alarm going off multiple times during the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$127 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (33)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Julie P
5 April 2018|
AnswerShow all 2 answers
Response from cheribree2016 | Reviewed this property |
Sorry. Don’t remember. I stay in hotels every week. Call the hotel.
0
Votes
Julie H
20 July 2017|
Answer
Response from cliffwalters | Reviewed this property |
You have to call the hotel. Because they are usually full, you probably won't get a discount,
0
Votes
Robin A
16 March 2015|
AnswerShow all 2 answers
Response from Douglas B | Property representative |
I apoligize for the late reply. I have contacted trip advisor to change your review to rugs. Hugs, Douglas B. Front Desk Lead
0
Votes
Room Tips
"stay away from rooms 114 and 116, which have views directly on the pool area."
Read review
"Avoid rooms around the large, roof-mounted air handling units."
Read review
"away from elevators"
Read review
"I got a top floor room, which was helpful"
Read review
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