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Courtyard Salinas Monterey

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170 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Reviewed 22 September 2015 via mobile

I booked a room block here for some entertainment that was hired for a corporate event. Monterey was sold out for the evening so I put them up in salinas. Upon arrival my musicians called stating the rooms hadn't been paid for - they had. I called the hotel and my client asking if I could just pay on my...

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Helpful?
1Thank J S
DJCarlsen, General Manager at Courtyard Salinas Monterey, responded to this review

Dear J S, We appreciate your feedback and have reviewed the concerns that were brought forth, shared with the staff and have made some changes in our systems to better ensure we meet our guest experience, product standards and the service levels. We encourage all of our guests to share the experience with us during their stay so that we...

Bakersfield
Reviewed 15 September 2015

The service was excellent. From the moment you set foot, they are courteous and extremely welcoming. The hotel has a pool and Jacuzzi for those who enjoy that. There is a Starbucks on the main floor. Really enjoyed my stay.

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Helpful?
Thank Ofelia S
Lisa N, Manager at Courtyard Salinas Monterey, responded to this review

Dear Ms. Ofelia, Thank you so much for staying with us here at the Courtyard by Marriott, Salinas/Monterey. I am so glad to hear you enjoyed our staff as well as your stay here with us. It is always wonderful to hear that our staff made your stay memorable! As a Marriott brand hotel, that is always what we strive...

Reviewed 3 September 2015

It was our wedding weekend August 22nd, 2015. We booked the top floor bridal suite and another suite for the groom October 29th, 2014. I personally called in January to check on the reservation and they stated they couldn't find it. We reviewed the email and they confirmed it was now alright. I called back around April and same thing...

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Helpful?
2Thank Katie R
DJCarlsen, Manager at Courtyard Salinas Monterey, responded to this review

Dear Katie R, We appreciate your feedback and have reviewed the concerns that were brought forth, shared with the staff and have made some changes in our systems to better ensure we meet our guest experience, product standards and the service levels. We encourage all of our guests to share the experience with us during their stay so that we...

Cape Coral, Florida, USA
Reviewed 12 August 2015

From check in to check out, ALL employees were wonderful. My Wife and I were at this property for a 4 night stay from out of town to attend a wedding. The Front Desk went out of their way to help us any way they could, directions, local Restaurants, etc. A clean room, I wanted to give the overall Hotel...

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Helpful?
1Thank Rich L
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Yes, I understand our rate is a bit higher than most Courtyards but it is, like you said, our proximity to Monterey. I'm glad we could direct you to dining and shopping options that suited your needs! I hope to see you early next year where Monterey doesn't affect the rates so much! I am very glad that our team...

Palo Alto, California
Reviewed 1 August 2015

It looks like a Marriott on the outside, but inside it fell short. 1. Our room wasn't thoroughly cleaned. It was clean, but there was a little trash, including a pill (medication). Not a big deal for us, but I shudder to think what might have happened if a family with a toddler checked in and the toddler found the...

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Helpful?
2Thank Alan L
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Hello Alan L, I wanted to apologize for the numerous issues you had while staying at our hotel. No guest should ever find trash in their room, let alone a medication! I've shared this review and your concerns with the manager of our housekeeping team to ensure this does not happen to anyone in the future. I've also let them...

maryland
Reviewed 28 July 2015

We stayed overnight on the way back to SF airport. Not a bad drive to the airport. Room was clean, the bathroom clean and bed was comfortable. The desk staff were very friendly. No breakfast but the IHOP was nearby!

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Helpful?
1Thank twinmom41
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

twinmom41, I am glad that you found us conveniently located to the San Francisco Airport! I'm also glad that you found our rooms clean and comfortable and our staff to be friendly. I hope that when you come back to the area you will stay with us again!

Jakarta, Indonesia
Reviewed 20 July 2015 via mobile

My first good impression is about cleanliness from this hotel. Right now I have a long trip with my family, and I bring a lot of luggage. When I arrived in this hotel I need to bring all my luggage alone to my room. No porter in this hotel. I just drive from Vegas to salinas, and bring luggage to...

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Helpful?
Thank Yosafat-Tan
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Dear Yosafat-Tan, I am glad that your find our hotel to be remarkably clean and that you thoroughly enjoyed your stay with us! It really is the little things that make all the difference in the world to our guests! I am sorry that we do not have a bellman at this property but when you return to Salinas, just...

Ovilla, Texas
Reviewed 19 July 2015 via mobile

We stayed during the rodeo. Ok a $129 goes for $299. The shock at checkout for $359!!! For the second night without notice- not cool. Greed is not good in the hotel business. Last visit there. The hotel is not what I call a first level Courtyard. It is little rough around the edges. Some broken screens and dirty patios....

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1Thank ovillafellar
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Dear Ovillafeller, I am sorry about the shock you experienced at check-out with your bill. If you'd like to contact me directly at the hotel I'd love to research your reservation and make any corrections as necessary! I know the rate were higher this weekend across Salinas due to the demand of the rodeo and I'm sorry that we didn't...

San Jose, California
Reviewed 17 June 2015

This hotel is pretty standard. It has nice beds, clean bathroom, and a good sized room. The pool was really warm, almost as warm as the Jacuzzi. The service was good. When we ordered towels, they were immediately brought up to our room. The breakfast wasn't the best, though. It was outsourced, and they didn't have a very good selection....

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Helpful?
3Thank ezwu
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Dear ezwu, I am so glad to hear that you experienced great customer service during your stay with us. And I'd also like to apologize about your experience with breakfast at our Bistro. Our breakfast is not outsourced and is made fresh when you order it. Given that was your impression it is clear that we have some room for...

San Jose, California
Reviewed 8 June 2015

The Courtyard Marriott is an interesting hotel. The rooms were very nice, and the pool was warm. The gym looked a little small, but nice. The breakfast wasn't really good. They probably bought somewhere. The only egg was scrambled, and the people forgot to bring the sausages. The wait for food was slow. I think it's good, but never go...

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Helpful?
2Thank Zoe W
kelrie, General Manager at Courtyard Salinas Monterey, responded to this review

Dear Zue W, You are the second person who has thought our breakfast is outsourced and the staff forgot to bring you one of your items. I am the new General Manager and we are working very hard in the Bistro to rectify this. Our breakfast is made fresh when you order it and it is not outsourced at any...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get FREE high-speed Internet access at this Courtyard The Courtyard Salinas Monterey located just 20 minutes from scenic Monterey and Carmel, Courtyard by Marriott - Salinas/Monterey surrounds travelers with the conveniences that make business & pleasure travel equally achievable. Whether you're looking for a practical meeting space to impress your clients or swift access to some of the most famous golf courses on Earth, including Pebble Beach and Spanish Bay, our uniquely central location will be a perfect match. Here, in the heart of the fertile Salinas Valley, you are mere moments from the top agriculture companies in the country, such as Dole, Tanimura & Antle, and Fresh Express. For leisure activities, we enjoy a close partnership with the National Steinbeck Center and its cultural facility, and within moments, you may enjoy the mesmerizing sites and tastes of Fisherman's Wharf, Cannery Row, the Monterey Aquarium & Carmel-by-the-Sea. ... more   less 

Additional Information about Courtyard Salinas Monterey

Address: 17225 El Rancho Way, Salinas, CA 93907-1732
Region: United States > California > Salinas
Price Range: €108 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Salinas Monterey 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Salinas Monterey Hotel Salinas
Salinas Courtyard
Salinas Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Salinas Monterey staff and other travellers.
1 question
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Prunedale, California
over a year ago

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Questions? Get answers from Courtyard Salinas Monterey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suite I had was downstairs. No view at all, but I wasn't there for that.”
 of 5 bubbles YucatanLiving, 22 Aug 2016 | Read review
“Don't stay here or bring your own UV light”
 of 5 bubbles hrdabster, 13 Jun 2016 | Read review
“Quiet location, amazing quality, best customer service I've experienced”
 of 5 bubbles lashj2016, 8 Mar 2016 | Read review
“I usually request a room above first floor but only because I travel alone. No issues.”
 of 5 bubbles 526eileenv, 24 Feb 2016 | Read review
“Stayed on the top floor corner was a great room.”
 of 5 bubbles lindadianet2015, 1 Jan 2016 | Read review
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