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Hotel St. Helena

108 reviews
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Traveller (9)
Room & Suite (137)
Dining (11)
Overview
  • Excellent12%
  • Very good8%
  • Average13%
  • Poor16%
  • Terrible51%
7 Nov 2017
“Surprised by how nice it is here”
25 Sep 2017
“Rip off”
Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Bar/Lounge
Babysitting
Air Conditioning
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)Write a Review
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11 - 15 of 104 reviews
Reviewed 30 January 2017

After seeing my dirty, no ventilation room, with a window that wouldn't open and a disgusting shower I left and booked a room at Southbridge Hotel down the street. This hotel has no amenities, virtually no space in the tiny bedroom and no staff. They...More

2  Thank hollyalexisbrown
Reviewed 1 January 2017

Management poor. TV did not work in room 204 because the wall plug was dead nor did the phone work. Room 210 had a workable TV but no phone. The bedside light needed a bulb. No elevator. Not a place for disabled. No support for...More

1  Thank Ronald L
Reviewed 1 November 2016

I've stayed in third world countries that tried harder than this. The staff was less than accommodating and acted put out during any encounter with them. The carpet was disgusting and looked as though it hadn't been vacuumed in weeks. The bathroom towels all had...More

2  Thank ffhasselhoff
Reviewed 11 October 2016

AVOID THIS ONE!!! How this hotel gets away with a RIDICULOUS fee of 500$/NITE for VERY pared down service and CRUMMY rooms, I don't know. I would have felt fine if I were paying 80$/nite....but with 500$ there is a GREAT expectation for EXEMPLARY service...More

1  Thank karenl0vest0travel
Reviewed 10 October 2016

We visited near the peak of harvest season and paid nearly $600 per night, which has a tendency to set higher expectations in terms of what you get for that price point. For the price, or even for half that, we were very disappointed. Any...More

Thank Geoff B
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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Babysitting
Things to do
Bar/Lounge
Details
Price range
US$157 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$157 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (9)
Room & Suite (137)
Dining (11)
Questions & Answers
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Room Tips
"There's nothing good that I could think of"
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"choose off the main street. Lots of noisy trucks run through town early am. No idea why that is allowed in a..."
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"Nothing is worth booking this hotel. In addition to poor conditions, the desk clerk attempted to overcharge."
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"Choose a different Hotel"
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