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DoubleTree by Hilton Hotel Sacramento

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1,217 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
San Francisco
Reviewed 13 May 2016

Staying at the DoubleTree in Sac for 2 conferences. The first time was in March for 3 days, about 1 month ago. Room was ok but the electrical outlet in the bathroom was broken so I couldn't use my hairdryer there and most of the pages were ripped out of the room service menu. I reported both and the staff...

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Helpful?
Thank jmanchester03
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Mrs. Manchester: The only thing better than hearing that you stayed with us once is that you stayed with us twice! Thank you so much! I also want to thank you for providing such valuable feedback about your experience. It is troubling indeed to hear about the challenges you faced, and I sincerely apologize for them. It's not acceptable...

Escalon, California
Reviewed 11 May 2016

Overall great experience. Staff was very polite and helpful. Loved our server in the restaurant as she was very accommodating. Would definitely stay there again if we ever stayed in Sac again and will recommend to others.

Review collected in partnership with DoubleTree by Hilton
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Thank 962sharylt
Sacramento, California
Reviewed 10 May 2016

I've stayed at Doubletree by Hilton before an I love the experience. The rooms are always spacious and neat, and the thing I like that adds to that is that they have microwaves and refrigerators in the rooms. I love that.

Review collected in partnership with DoubleTree by Hilton
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Thank yolanzal
Los Angeles, California
Reviewed 9 May 2016

Great property. Not your typical Double Tree. Rooms need updating. Friendly staff. Delicious, warm cookies at check-in & check-out. Shuttle service picked me up from my mtg. Fitness center was well equipped but a little small. I stayed another night in the 2-room suite with my family- HUGE! Will definitely recommend for value & location

Review collected in partnership with DoubleTree by Hilton
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Thank teacherv2016
Davis, California
Reviewed 8 May 2016 via mobile

My wife and I were attending a formal event at the DoubleTree and decided to book a room so that we did not have to drive home late at night. I booked a King room directly with the Hilton Honors site. I got a good price and was able to check-in that morning and pick which room I wanted from...

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Thank Jim G
Chico, United States
Reviewed 8 May 2016

We were there for a 4-day conference and everything was handled so well. Our room was ready when we arrived, the cookies and water at check-in were nice. The food in the restaurant was good and reasonably priced.

Review collected in partnership with DoubleTree by Hilton
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Thank Karen S
Los Gatos, United States
Reviewed 6 May 2016

The lighting in my room was so dark/dim/dank I had to sit by the window to put on my makeup. I needed to have all the lights on to read information in the room. The lighting seemed to be a nice setting for romantic settings, but if you need brighter lighting there should be choices.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Irene J
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Dear Irene, We do love to keep things romantic here at the DoubleTree by Hilton Sacramento, but I do apologize for the lack in adequate lighting in your room. You should definitely enjoy the option of having the illumination as bright or as dim as you'd prefer! I have requested my Engineering department to check on the room in which...

Auckland Region, New Zealand
Reviewed 4 May 2016

We have stayed at this Doubletree four times I think it is now and this time, we were quite annoyed and disappointed. One great thing about this hotel is, it is a five minute walk to the local Arden Fair Mall and that is a really good mall and fantastic restaurants on the front of it and a few in...

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Helpful?
Thank CCandWH
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi CC and WH: The only thing I love more than my hotel guests are my REPEAT hotel guests, so I simply cannot thank you enough for your continued patronage to the DoubleTree by Hilton Sacramento. It's great to hear how convenient you find the hotel's location in relation to various attractions, such as the Arden Fair Mall. I do...

San Jose, California
Reviewed 3 May 2016 via mobile

I've stayed here several times and it is very convenient. It's across from Arden Fair Mall and nearby numerous restaurants. The rooms are nice, but not noise proof. So being eat plugs if you are noise sensitive because the hotel is located near the freeway and a major road. There is a restaurant and bar here with karaoke at the...

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Thank sa177
Fresno, United States
Reviewed 2 May 2016

I travel a lot for work. This is what brought me to this property. This is a nice hotel due to its location near downtown, Arden Fair Mall with several good restaurants, very helpful and friendly staff along with good basic rooms. I would not be happy if my room rate was in excess of $160. It would be great...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Price Range: €122 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your water us warm before going to bed!”
 of 5 bubbles kellycK6130TU, 6 Feb 2017 | Read review
“Try and get a room closer to the entrance as the distant blocks of room are quite a hike.”
 of 5 bubbles LiveLightly5, 30 Jan 2017 | Read review
“Always choose top floors”
 of 5 bubbles JohnA724, 27 Jan 2017 | Read review
“Be sure you are communicating well with front desk staff. Otherwise, super! I would try to get close to the lobby for convenience.”
 of 5 bubbles tlhjar, 6 Nov 2016 | Read review
“Make sure there isn't an event planned when you are staying because it can be loud.”
 of 5 bubbles Qbert33, 31 Oct 2016 | Read review
5 of 5