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DoubleTree by Hilton Hotel Sacramento

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DoubleTree by Hilton Hotel Sacramento
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1,229 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
Philadelphia, PA
Reviewed 30 May 2016 via mobile

I stayed at this property in May 2016 for four nights. Here are my thoughts: (1). Location is good. Mall across the street. A ton of dining options from the cheap to the higher end. The in hotel options are also pretty decent. The bar has good happy hour specials and the folks are super nice. The service is a...

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1Thank LeaveFromPA
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi "LeaveFromPA," Thank you so much for your stay--and as an HHonors Diamond Elite Member I also cannot thank you enough for providing such valuable and detailed feedback. It is wonderful to hear that for the most part you found the staff to be generally pleasant and attentive. That is quite a priority for us. I regret that not every...

Crescent City
Reviewed 30 May 2016 via mobile

Stayed for 3 nights on business. I love the location of this hotel, close to lots of shopping and restaurants. My room showed some signs of age, stains on curtain, water marks on bathroom ceiling, and a lumpy bed. While we were there the Amgen Tour of California was also there, however despite being very busy at the hotel staff...

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Helpful?
Thank shiannh2014
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Shiannh2014, How wonderful to hear your kind comments about our attentive hotel staff despite being very busy. You are also quite right that the property is ready for some renovation, and that's just what we've got being planned as we speak! Hopefully the next time you stay with us you'll enjoy a completely remodeled room, including a brand-new bed!...

Reviewed 29 May 2016

MY family and I arrive LATE after long trip and the staff told me the room is not available. I reserved through expedia and the information I got saying "My room will be guaranteed for late arrival." they told me there's no extra bed available because a large group just came earlier and they took all the beds. After my...

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Helpful?
Thank HyoJin S
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi HyaJin, Thank you for taking the time to provide such detailed feedback about your recent stay with us. To arrive so late at night only to have to wait even longer to get to your room must certainly have been extremely inconvenient, and I am very, very sorry for this inconvenience. Please note that we are looking into this...

Gonzales,CA
Reviewed 29 May 2016

Front desk was great rooms could have been way way better to much noise party's in the room marijuana smell. Never have i been to a doubletree with these issues. Room smelled like cigarette non-smoking. Need more staff monitoring the hallways and room areas.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Latasha R
Chad R, General Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review

Hi Latasha, Thank you very much for staying with us and for providing some candid feedback. While I'm thrilled that you enjoyed the service from our front desk staff, I regret that not all aspects of your stay met your expectations. Please accept my deep apologies. We do have overnight security officers at our hotel, and we try to act...

San Francisco
Reviewed 28 May 2016

Stayed here with 3 kids and a dog. Loved it. Great little bar for the wife and I to escape to for a quick drink. Pool is a good size. They allow dogs - best hotel in Sacramento of its type for dogs allowed.

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Thank John S
Atlanta, Georgia
Reviewed 28 May 2016

We enjoyed our stayed in one of your properties it was very clans staff was very friendly we will recommend friends and family to stay with you and we always like to stay on of Hilton property and enjoy. Shahzadchauhdry

Review collected in partnership with DoubleTree by Hilton
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Thank Shahzad7861
Pacifica, California
Reviewed 27 May 2016

Very centrally located. The hotel has been updated. Looks very nice. I didn't eat in their restaurant so I am unable to review. Most of the staff was very nice. John the bellman was great. He was very courteous and helpful. Asset to the staff. Day manager was also very nice and accommodating. I had an incident with the door...

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Thank Clement309
Chugiak, United States
Reviewed 25 May 2016

There is a mall across the street. El Torito and The Elephant Bar are within walking distance. El Torito has a great, "all you can eat" lunch salad and soup for $7.49. The service was great! The bar in the hotel is dark and not much happening, but service was excellent, staff was helpful and food tasted fresh and delicious....

Review collected in partnership with DoubleTree by Hilton
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Thank L 16282 A
Union city, United States
Reviewed 23 May 2016

I stayed two weeks for training purposes, Customer service was outstanding but the rooms need upgrades. the location is great near the mall and great restaurants in walking distance. Located right off the freeway.

Review collected in partnership with DoubleTree by Hilton
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Thank Lisa F
Johnstown, United States
Reviewed 22 May 2016

Friendly greeting upon arrival, with speedy checkin, water, and a tasty cookie too. Employees are friendly, professional, and seem sincere to help you with all parts of your stay to make it a great experience. This is my preferred place to stay when doing business in this part of California. The rooms are always clean, and the entire complex seems...

Review collected in partnership with DoubleTree by Hilton
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Thank Brian H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Region: United States > California > Sacramento
Price Range: €129 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Reservation Options:
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento
Hotel Style:
#19 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Sacramento staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Sacramento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel needs upgrades”
 of 5 bubbles DeeinTurkey, 22 Mar 2017 | Read review
“Most look at car park”
 of 5 bubbles IMJetlagged, 21 Mar 2017 | Read review
“Make sure your water us warm before going to bed!”
 of 5 bubbles kellycK6130TU, 6 Feb 2017 | Read review
“Try and get a room closer to the entrance as the distant blocks of room are quite a hike.”
 of 5 bubbles LiveLightly5, 30 Jan 2017 | Read review
“Always choose top floors”
 of 5 bubbles JohnA724, 27 Jan 2017 | Read review
5 of 5