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Crowne Plaza Sacramento

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Traveller (110)
Room & Suite (48)
Pool & Beach (8)
Overview
  • Excellent17%
  • Very good39%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“holiday inn”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (296)
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53
107
73
32
24
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All reviewsholiday innhotel restaurantpool and hot tubwould stay here againan updateking roomfront desk staffbusiness travellobby areabeds were very comfortableconvenient locationfitness centerarborfreewayallarosevillemattress
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31 - 35 of 289 reviews
Reviewed 16 April 2017

We used this hotel for an overnight visit to Sacramento the week of April 9. In general, the hotel was acceptable although the experience was a mixed bag of good and bag. Lobby layout: Five stars. The location looks like it's gone through a recent...More

Thank Paul S
Response from IHGService, Guest Relations Manager at Crowne Plaza SacramentoResponded 14 May 2017

Hi Paul S, Thanks for the time you invested in posting your review. We regret that you had to endure having a room door handle that was broken and poor internet connection. This will be brought to the attention of management to ensure that necessary...More

Reviewed 26 March 2017 via mobile

Crowned Plaza Hotel Sacramento charging for tea bags extra towels to be delivered to your room five dollars. Not sure you want this for your room stay. My woman and I were so unhappy... lead told by room service I had a free upgrade room...More

Thank William L
Response from pchand, Manager at Crowne Plaza SacramentoResponded 27 March 2017

Dear Mr. William, Thank you so much for bringing your concerns over to our attention. We are 100 percent non-smoking hotel and we enforce that policy. We take measures to make all guests are comfortable. Items ordered from room service such as tea/coffee/food is subject...More

Reviewed 22 March 2017 via mobile

The hotel itself is a 2.5 stars. Beds are so-so, rooms were clean but had an overwhelming air freshener smell. AC Unit in my room was controlled with a wall switch and thermostat. I ended up turning it off, because it was so loud when...More

Thank FFontheroad
Response from pchand, Manager at Crowne Plaza SacramentoResponded 24 March 2017

Thank you for telling us about your stay. We appreciate your kind remarks about our staff, but we must apologize if you were not happy with your room. Please let us know if you are ever not satisfied and we will do our best to...More

Reviewed 13 March 2017 via mobile

Stayed here for a weekend convention. Hotel staff was clearly not prepared to handle a convention. It is an older hotel and needs to be updated. They never answered the phone when we would try and call for services or to ask questions. The rooms...More

Thank kbsa
Response from pchand, Manager at Crowne Plaza SacramentoResponded 17 March 2017

Thank you for telling us about your stay. We're very sorry that you were not happy. We are investigating to find out why the phone was not answered promptly and the ice machine was not repaired. We're also sharing your comments with our Executive Housekeeper...More

A TripAdvisor Member
75
Reviewed 6 March 2017 via mobile

Stayed two nights. Price was moderate, quality better than most at that price. Good bed, warm shower. Would have been better with nice continental breakfast. Location near major highway was convenient but quite far from airport.More

Thank A TripAdvisor Member
Response from pchand, Manager at Crowne Plaza SacramentoResponded 7 March 2017

Thank you very much for staying with us and for taking the time to write about your experience. We're glad that you liked the bed and shower. For your next trip; we offer several packages that include a full breakfast buffet. We hope you'll choose...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$89 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (110)
Room & Suite (48)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Darlene M | Reviewed this property |
For contractual enforcement and liability reasons, you must be 18 or older to rent a hotel room in the state of California. I am not sure why the laws are for other states.
0
Votes
Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Chris M | Reviewed this property |
If you have a major credit card in your name and a driver's license I doubt you would have a problem getting a room provided you were not drawing unwanted attention.
0
Votes
Never2MuchTravel
15 March 2016|
AnswerShow all 6 answers
Response from Darlene M | Reviewed this property |
My room did not have this option. The front desk will know which rooms, if any, have pull out sofas.
0
Votes
Room Tips
"Pick rooms away from the freeway side."
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"not sure this is poosible"
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"We were on the first floor which made it convenient to get to our car. We asked for a room away from the..."
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"Choose a room that is not on the freeway side of the building."
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