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Holiday Inn Sacramento Downtown - Arena

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Traveller (98)
Room & Suite (50)
Dining (3)
Overview
  • Excellent23%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible6%
Travellers talk about
“the holiday inn”(30 reviews)
“capitol plaza”(18 reviews)
“old sacramento”(56 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (434)
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418 results
Traveller rating
96
173
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27
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96
173
95
27
27
Show reviews that mention
All reviewsthe holiday inncapitol plazaold sacramentogreat locationexecutive floorwalking distancehotel restaurantself parkingfront desk stafftrain museumhigh floorroom was spacious and cleanamtrak stationbusiness centerthe riverair conditionernice stay
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1 - 5 of 418 reviews
Reviewed 5 March 2018

We had a one night stay to attend a Banquet ( held at this Hotel ). Arrival, check in and parking was easy enough. Helpful and friendly at the front desk. Room was Clean on the 10th floor, Bed felt good, and turned out to...More

1  Thank Kenneth C
Hotel's Favourite
Reviewed 9 January 2018

When we first checked in we were warmly greeted and checked in by Sunita. The HVAC system in our room didn't work so she promptly moved us to another room. The next day we found porn (some of which appeared to be of underage girls)...More

1  Thank Net2nd
Response from LizAtrium, General Manager at Holiday Inn Sacramento Downtown - ArenaResponded 12 January 2018

Thank you for sharing your experience. I am glad we were able to make it right. I hope you will visit us again.

Reviewed 3 March 2018 via mobile

Unbelievably slow service. Waited pne and a half hours for a $10 appetizer plate of three fish tacos, each of which had less than one tablespoon of fish. Another person at our table waited another jalf jour for a bowl of cold undercooked pasta alfredo....More

Thank seembee
Response from Barry M, Assistant General Manager at Holiday Inn Sacramento Downtown - ArenaResponded 6 March 2018

Greetings Seembee, Thank you for sharing your feedback regarding the Cyprus Grille. We are truly sorry we impacted your experience by not delivering our standard of a quality meal in a timely manner. If you could, please contact me directly and we would be happy...More

Reviewed 27 February 2018

The staff and stay were very pleasant. I stayed here for work while attending a trade show. The staff was very kind and accommodating. The room was a little chilly, as it was a wintery cold breezy night (old thin windows). The room service breakfast...More

Thank Htown77
Reviewed 23 February 2018 via mobile

This was one of the first hotels that made me feel important from the front desk to all support staff, they understand customer service, would stay here again. Very close to places of interest and easy to get to off the freeway

Thank Mike S
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$139 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Sacramento
#30 Business Hotel in Sacramento
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$139 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Sacramento
#30 Business Hotel in Sacramento
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (98)
Room & Suite (50)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Essence J
14 December 2017|
AnswerShow all 2 answers
Response from OnTheMoveMN | Reviewed this property |
Recommend you call the hotel OR request in the notes to management at the end of the online reservation
0
Votes
kate m
14 September 2017|
AnswerShow all 5 answers
Response from esprsotini | Reviewed this property |
Yes. Coffee maker is a Kuerig. As a previously certified programmer for a Univac 1100, GE440, and Fortran 77 It was confusing on how to execute the 12 step auto start sequence for the Kuerig especially not having had a cup... More
0
Votes
Stacels
20 December 2016|
AnswerShow all 5 answers
Response from Francina G | Reviewed this property |
Hi, we used the SuperShuttle. Turned up promptly, OK service.
0
Votes
Room Tips
"We could hear the Hair Drying being used in the next room --- but what would you expect."
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"stay at the executive tower to get access to Concierge on 16th floor"
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"The east side away from the freeway"
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"Worth it to stay higher Sunrise over the train yard was spectacular, but I am a train buff!"
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