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Sheraton Grand Sacramento Hotel

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Room & Suite (232)
Dining (36)
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Overview
  • Excellent41%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“convention center”(167 reviews)
“window seat”(26 reviews)
“public market”(24 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,055)
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All reviewsconvention centerwindow seatpublic marketthe club loungeacross the streetroom serviceself parkingper daystate capitolheart of downtownbusiness hotelhotel restaurantbusiness tripvery nice hotelfront desk staffthe room was niceold town
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401 - 405 of 1,036 reviews
Reviewed 1 September 2014

Twice a year for 2 years we have stayed here for an animation convention. It is the host hotel and they usually do a 99 a night rate but we seem to have problems each time that have more to do with bad management then...More

2  Thank Itsmehollyd
Response from Robert R, Public Relations Manager at Sheraton Grand Sacramento HotelResponded 3 September 2014

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in...More

Reviewed 1 September 2014

This hotel has a fantastic location for anyone coming in to work or play in downtown Sacramento, especially the convention center - which is steps away. The staff are all very friendly and helpful, particularly the cleaning staff. The lobby and panoramic view of the...More

Thank NormSchriever
Reviewed 31 August 2014

We had a wonderful experience staying here. It is close to major attractions such as the Capital building and Old Sac. We were able to walk every where and felt safe. The staff were most helpful with directions. Thank you, Carlos. Nick did great arranging...More

1  Thank diane022
Response from Robert R, Public Relations Manager at Sheraton Grand Sacramento HotelResponded 3 September 2014

Thank you for your review. It is great to hear that our Bell&Concierge staff was able to provide such outstanding service for you! We hope that you return soon for another comfortable stay(with less earthquakes this time!)

Reviewed 30 August 2014 via mobile

An excellent hotel with all the facilities you need and more. The pool and gym are small but a much needed addition to a city centre location! Sacremento is a quiet town on weekends although the reception were able to locate a superb Thai restaurant...More

Thank SamuraiGiraffe
Response from Robert R, Public Relations Manager at Sheraton Grand Sacramento HotelResponded 3 September 2014

It is wonderful to hear that you thoroughly enjoyed your experience at the Sheraton Grand Sacramento. Thank you for taking the time to write us a review. We hope to welcome you back very soon!

Reviewed 30 August 2014

Hotel was in a decent location within walking distance to capital building and other sites. Far from the old-town. The rooms were dated but kept up. I was particularly shocked that the bed's mattress had seen better days and was collapsed in the center (years...More

Thank palmster
Response from Robert R, Public Relations Manager at Sheraton Grand Sacramento HotelResponded 3 September 2014

Thank you for taking the time to review our hotel. Your feedback will be shared with the appropriate managers so that we can strive to provide a more comfortable stay for our guests. We hope to welcome you back for a more pleasant experience.

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Best Value Properties in Sacramento, CA
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$185 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$185 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (335)
Room & Suite (232)
Dining (36)
Pool & Beach (14)
Amenities (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chickamu2014
31 August 2017|
AnswerShow all 6 answers
Response from Lisa O | Property representative |
Good Afternoon! Our valet service is $32.00 overnight and the self- parking garage located directly across the street from us on 13th and J is $25.00 overnight. Thank you!
0
Votes
Pami R
5 April 2017|
Answer
Response from Lisa O | Property representative |
Good Morning Pami, unfortunately we do not have any guest rooms with a jacuzzi inside!
0
Votes
30 March 2017|
AnswerShow all 3 answers
Response from Lisa O | Property representative |
Good Morning, thank you for your question! In our Club Lounge we offer a Continental breakfast served 6:00 AM - 9:00 AM on weekdays and 7:00 AM – 10:00 AM on weekends. This includes coffee, fresh fruit, boiled eggs, fresh... More
1
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Room Tips
"Avoid a room right next to the elevator bank"
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"higher floors for a view of the city!"
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"Always ask for an upgrade by calling the hotel directly regardless the mode of reservation."
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"Do not book the club rooms!"
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