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Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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958 Reviews from our TripAdvisor Community

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Visalia, California
Reviewed 1 week ago

We decided to go to downtown Sac for my mom's 70th bday as it was a midway meeting spot for family around the state. We booked the rooms directly with the hotel in order to be sure we got a room that accommodates our family of 4. The lady we booked with was very kind and helpful. Upon arrival (around...

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Helpful?
Thank tootzie24
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us in regards to your most recent stay. We are disappointed to hear about your experience with our guest rooms for your mother's 70th birthday. We will speak with the appropriate managers and use this feedback to improve our services. We would love the opportunity to speak with you directly...

St. Thomas
Reviewed 1 week ago via mobile

We are here for a convention next door and can walk everywhere. Tons of restaurants. Nice big hotel with all the amenities one would expect. We upgraded and the suite has lots of room. Concierge level ok. Parking lot across the street is easy. 7-11 and Starbucks right across the street. Due to convention the hotel elevators get backed up...

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Helpful?
Thank smumba
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear you enjoyed your stay with us! We love the location of our hotel being in the center of downtown Sacramento and how convenient it is to explore the surrounding area. We look forward to welcoming you back for another great stay soon!

Concord, North Carolina
Reviewed 2 weeks ago

Stayed there for 3 nights, and it turned out it was the site of a weekend Anime Show. Very crowded and busy. On Saturday, they had to monitor the line to use the elevators in the lobby. Couldn't wait to check out. The club room was small, had minimal food offered.

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Helpful?
Thank James M
Lisa O, Guest Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to share your feedback with us! While we wish you had a better experience, your feedback will help us learn and improve how we can provide a more comfortable and convenient experience for our guests, especially when we have a large convention with us. We hope to welcome you back to provide a more...

Denver, Colorado
Reviewed 2 weeks ago via mobile

A solid hotel with a great location - staff is friendly -- rooms are well appointed -- one of the best hotel gyms I have seen - Only negative is that you can't call down to get your car from valet and that leads to long waits

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Helpful?
Thank HonestMcHonest
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your kind words regarding your stay at the Sheraton Grand Sacramento! We are delighted to hear you had such a positive experience with us and were able to enjoy the amenities we offer! We look forward to welcoming you back for another stay soon!

San Francisco, California
Reviewed 2 weeks ago via mobile

Thank you for a great experience. Made our anniversary extra special. From the valet parking attendant that explained our options to Sydney at the Front Desk who acknowledged me in line. During the check in process he was thorough in explaining all the details about the green program, services at the hotel, hours of operation - really appreciate your attention...

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Helpful?
Thank l0vest0travel1020
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are delighted to hear you were able to have such a wonderful anniversary experience here at the Sheraton Grand Sacramento! We always want to provide a comfortable and convenient experience for our guests and we are happy to hear Sidney and our Front Desk were able to do that! We will pass along your kinds words to them as...

Los Angeles, California
Reviewed 2 weeks ago

If you have business at the Capitol Building or the Convention Center, this is a good choice along with the Hyatt. The large lobby area and restaurant/bar are located in the old Sacramento Public Market; a historic building opened in 1923. The hotel itself, however, is just a modern block tower. The service is excellent. Room service delivered in less...

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Helpful?
Thank Anthony K
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel! We will share your positive feedback with our team and we hope to welcome you back for another great stay soon!

San Ramon, California
Reviewed 3 weeks ago

We had our corporate training there. the place was very relaxed. I spent the night in one of their standard room. the bed was comfortable, the room was clean and it had all the electronic conveniences that I needed. the staff was helpful. checked me in early.

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Helpful?
Thank agsalib
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us! We are happy to hear you had such a smooth check-in process with our Front Desk as we are always striving to provide a convenient experience for our guests. We will pass along the kind words! We hope to welcome you back for another great stay soon!

Oakland CA
Reviewed 3 weeks ago

We were very pleased with the whole experience. The lobby and rooms are nice and the service was great. We didn't feel like going out one night and had a lovely late dinner in the lobby restaurant. The only caveats I will give is that, unless you want in and out parking, it pays to spring for the valet parking...

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Helpful?
Thank GinOaklandCA
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are very happy to hear you enjoyed your stay with us at the Sheraton Grand Sacramento! It is wonderful you were able to take advantage of our restaurant for a delicious late night dinner. We appreciate your feedback on the shower water taking too long to warm up and we will inform the appropriate managers about this issue. We...

Sacramento
Reviewed 4 weeks ago via mobile

This hotel is in the heart of downtown Sac. I used to live 3 blocks away so I knew it was a good location for our weekend staycation. There's a lot of bars and restaurants within walking distance. It's about a 10-15 minute walk up K St to the Golden 1 Center. It's a 2 minute walk to the Capitol....

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Helpful?
Thank Sarah T
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are delighted to hear you enjoyed your stay at the Sheraton Grand Sacramento, Sarah! We love our location and all of the wonderful restaurants, bars and historic landmarks we have near us. We are glad to hear your check-in process went smoothly as well. We will definitely pass on your kind remarks to our Front Desk staff! We hope...

Los Angeles, California
Reviewed 4 weeks ago

Well, I ordered a drink after a long day of talking science and the bartender couldn't get me to pay fast enough. I ordered a shot and was still tasting drafts to see which I wanted. I didn't notice the haste until an older gentleman that sat down and ordered after me was looking for his check after about 20...

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Helpful?
1Thank AprylDL
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for staying with us at the Sheraton Grand Sacramento while attending the science symposium. We appreciate your feedback and we will speak with the appropriate managers as we can use it to improve our service. It is always our intention to serve all of our guests in a prompt and courteous manner and we are very sorry to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: €174 - €538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood, Priceline, Booking.com and Jetsetter so you can book your Sheraton Grand Sacramento Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
7 questions
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Penngrove, California
over a year ago
Lower Sackville, Nova Scotia, Canada

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Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a tower, so try to get a room up high for the views.”
 of 5 bubbles tonyk220, 3 Feb 2017 | Read review
“Self-park is cross the street.”
 of 5 bubbles agsalib, 2 Feb 2017 | Read review
“Make sure there is no convention at the hotel or be prepared to wait in line to get to your room.”
 of 5 bubbles lovesmusic91, 20 Jan 2017 | Read review
“Ask for a high floor for the quiet”
 of 5 bubbles 883tavaresn, 16 Nov 2016 | Read review
“Request a room on a high floor for views - but be patient with the elevators.”
 of 5 bubbles umbrellaman, 11 Nov 2016 | Read review
5 of 5