We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Sacramento Hotel

Save
Traveller (337)
Room & Suite (232)
Dining (36)
You may also like
See all
Nearby Hotels
Overview
  • Excellent41%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“convention center”(168 reviews)
“window seat”(26 reviews)
“public market”(24 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Sacramento Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,074)
Filter reviews
1,055 results
Traveller rating
419
400
141
50
45
Traveller type
Time of year
LanguageEnglish
More languages
419
400
141
50
45
Show reviews that mention
All reviewsconvention centerwindow seatpublic marketthe club loungeacross the streetroom serviceself parkinglobby barper daystate capitolheart of downtownbusiness hotelhotel restaurantbusiness tripfront desk staffvery nice hotelthe room was nice
FilterEnglish
Updating list...
1 - 5 of 1,055 reviews
Reviewed 2 days ago via mobile

Stayed here two nights showing Sacramento to our visiting kids. Locations is best feature. Room was clean and comfortable but nothing special. Parking in garage across street. Breakfast was okay. Staff was friendly and helpful.More

Thank Michael M
Response from TeamMarriott, Director of Operations at Sheraton Grand Sacramento HotelResponded today

Dear Michael M, Thank you for bring our guest. We're thrilled that you loved our location, friendly staff and clean rooms. However, on behalf of our entire team, we apologize that your visit was not exceptional. Thank you for sharing your observations so we may...More

Hotel's Favourite
Reviewed 5 weeks ago

The downtown location of this hotel cannot be beat. It is central to everything. I recommend not renting a car in Sac, if possible, and go everywhere by foot, bike or Uber. Everything is nearby. The hotel is nice, clean, with well-insulated, quiet rooms. The...More

1  Thank chnalvr
Response from TeamMarriott, Manager at Sheraton Grand Sacramento HotelResponded 5 weeks ago

Dear chnalvr, Thank you for sharing about your stay at the Sheraton Grand Sacramento Hotel. We appreciate the kind remarks and are glad you enjoyed a memorable visit to California's capital. We understand the importance of the details that make up a great stay and...More

Reviewed 2 days ago

I stayed at the hotel while attending a conference at the convention center. The convention center is a quick walk across the street! The hotel was very nice and clean. I had a view of the convention center and downtown area. The staff was extremely...More

Thank Pat M
Response from TeamMarriott, Manager at Sheraton Grand Sacramento HotelResponded 2 days ago

Dear Pat M, It is a pleasure reading your review of the Sheraton Grand Sacramento Hotel. We are pleased to know that our location was ideal for your conference visit to our city. We have an exceptional team whose top priority is making sure every...More

Reviewed 5 days ago via mobile

My king room was spacious, clean, and smartly designed with a bench seat large enough to stretch out and enjoy reading a book or taking a nap in the warm sunlight. However, I have a problem with being nickeled and dimed—especially at higher end properties,...More

Thank maildfrelix
Response from TeamMarriott, Manager at Sheraton Grand Sacramento HotelResponded 3 days ago

Dear maildfrelix, Thank you for choosing the Sheraton Grand Sacramento Hotel and for your honest review. We are glad our location added to the enjoyment of your visit. Sacramento's vibrant downtown area and historic Old Town district offers a bit of something for everyone! However,...More

Reviewed 5 days ago via mobile

Terrible customer service and lots of homeless people frequent this hotel lobby! At these prices, this is not good! I won’t be back to this hotel no time soon. I’m shocked at the poor level of service at this hotel.More

Thank A F
Response from TeamMarriott, Manager at Sheraton Grand Sacramento HotelResponded 3 days ago

Dear A F, We appreciate you sharing your concerns. Our top priority is excellent service, and we are sorry for a lack of responsiveness to your needs. Thanks for choosing us and we hope this does not prevent you from returning. We would welcome the...More

View more reviews
Most Booked Properties in Sacramento
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$173 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (337)
Room & Suite (232)
Dining (36)
Pool & Beach (14)
Amenities (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
chickamu2014
31 August 2017|
AnswerShow all 6 answers
Response from Lisa O | Property representative |
Good Afternoon! Our valet service is $32.00 overnight and the self- parking garage located directly across the street from us on 13th and J is $25.00 overnight. Thank you!
0
Votes
Pami R
5 April 2017|
Answer
Response from Lisa O | Property representative |
Good Morning Pami, unfortunately we do not have any guest rooms with a jacuzzi inside!
0
Votes
30 March 2017|
AnswerShow all 3 answers
Response from Lisa O | Property representative |
Good Morning, thank you for your question! In our Club Lounge we offer a Continental breakfast served 6:00 AM - 9:00 AM on weekdays and 7:00 AM – 10:00 AM on weekends. This includes coffee, fresh fruit, boiled eggs, fresh... More
1
Vote
Room Tips
"Ask for view of the Temple or mountains"
Read review
"Ask for a high floor, it's more quiet"
Read review
"Higher Floors , 12 and up, have the best City Views."
Read review
"Higher floors are quieter with better views."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing