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Extended Stay America - Sacramento - South Natomas

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Traveller (30)
Room & Suite (21)
Dining (1)
Overview
  • Excellent16%
  • Very good13%
  • Average13%
  • Poor21%
  • Terrible37%
2 days ago
“Really?!!”
3 weeks ago
“cleanliness....”
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
Offers from Extended Stay America - Sacramento - South Natomas
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Offers from Extended Stay America - Sacramento - South Natomas
Special Offer: Save up to 10% TODAY!
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (152)
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11 - 15 of 152 reviews
Reviewed 15 November 2017

There were no linens for the sofa bed. Was told all blankets were being washed at 11pm. We didn’t get a blanket until 2:30am and the previous family who stayed in that room still had items in there and the room wasn’t as clean as...More

Review collected in partnership with Extended Stay
1  Thank Tracie E
Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 16 November 2017

Tracie, we apologize for the service and cleanliness issues you encountered, and that we didn't promptly respond to correct it. We take the cleanliness of our rooms very seriously and what you encountered is not acceptable. Your feedback has been shared with the entire team...More

Reviewed 8 November 2017

By far the worst hotel experience I have ever had. The room was dirty and in poor repair. I reserved a nonsmoking queen room; however, received a smoking room with a double bed. The mattress comforter was dirty, there were numerous stains on the carpet,...More

1  Thank 123bunnyears
Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 9 November 2017

Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback...More

Reviewed 2 November 2017

Tiny rooms, no amenities, empty Kleenex dispenser, no glasses, no ice on premises. I would not recommend. Shower had pubic hair stuck to shower wall. Not clean. While it was very economical to me it was not worth it, and made the wife very uncomfortable.More

1  Thank Al S
Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 3 November 2017

Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Reviewed 1 November 2017

I was attending training in the area and this was the closest to the facilities. Pretty standard hotel but need to put more effort in making the place better. Here were some of my issues... 1. They use a very strong bleach cleaner that made...More

Thank ChavSanti
Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 2 November 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 17 October 2017

The first room we stood in was filthy! The beds were not comfortable, the microwave and stove was dirty (see pics). The office staff was rude, racist and the general manager did nothing but give a bad reference to the next extended stay, so now...More

3  Thank mvb1106
Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 19 October 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. General Manager

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (30)
Room & Suite (21)
Dining (1)
Questions & Answers
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Rosaritogirl
2 October 2014|
AnswerShow all 2 answers
Response from bgould1001 | Reviewed this property |
i agree. Probably not an option here. They didn't have a shuttle to the airport and the distance to the airport was considerable, although just a freeway drive.
0
Votes
Room Tips
"Choose a room in a different hotel"
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"no such thing"
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"Dont stay here if you can avoid it. Rooms are dirty, sparse ammenities, no ice, glasses, wrong phone for..."
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"Per the manager, check in early to get the best choice. If you check in late... You get, what you get."
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