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Check in was ok. Room was not good at all. We were knocked over by the overwhelming perfume cleaner smell when we opened the door. Front desk said no other rooms available. Window was secured so it would not open, ac fan did not...More
I booked this hotel as we were coming back into SF from N. California just staying one night. Just wanted something clean and comfortable. The beds were very comfortable and sheets and towels were clean and fresh. The carpet in the room was very soiled...More
The front desk staff is very accommodating. They were very welcoming and pleasant to work with. I had a very interesting situation going on and the guy was super understanding and patient. He was very efficient and very knowledgeable of hotel policy and what could...More
We tried three hotels with no availability before checking in here as we were tired after a long day travelling. It was expensive for the rating, but we got the impression that the area was probably more expensive as it was nearer to SFO.
Response from RODWAY I, Manager at Rodeway Inn Wine CountryResponded 18 July 2018
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More
This hotel needs more tender loving care. The carpets in my room was stained and the furnishing, okay.
I needed a room in Rohnert Park at the last minute. Next time, I'll search other hotels in the area before I come backMore
Response from RODWAY I, Manager at Rodeway Inn Wine CountryResponded 11 July 2018
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!