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Riverside Inn and Suites

56 reviews
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Traveller (27)
Room & Suite (12)
Dining (5)
Overview
  • Excellent30%
  • Very good10%
  • Average8%
  • Poor16%
  • Terrible36%
2 weeks ago
“AVOID THIS PLACE”
7 Oct 2017
“BED BUGS ”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
Family Rooms
2.0 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (56)Write a Review
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1 - 5 of 54 reviews
Reviewed 2 weeks ago

We stayed here in Nov 2017 - as part of a couple travelling in LA. The hotel is cheap - but that is about all it has going for it. Upon arrival - the person ahead of us trying to book a room was arguing...More

Thank George B
Response from Guest_Relations_2018, Guest Relations Manager at Riverside Inn and SuitesResponded 2 weeks ago

George B, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we...More

Reviewed 7 October 2017 via mobile

I have stayed at this motel 12 times because of its convenience of location and price avg $70 per night. This morning I found bed bugs in the room. I called management and they were sorry but that is dangerous to your health and shouldn’t...More

Thank Mary L
Response from RiversideInn_Suites, Guest Relations Manager at Riverside Inn and SuitesResponded 9 October 2017

Mary L, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further bug complaints....More

Reviewed 17 June 2017 via mobile

We had booked this place thinking it was a motel where we stayed several years ago. Upon arrival we realized it was not the same place. Rather than lose a night's reservation amount, we stayed. The first thing I checked was the bathroom. Two bath...More

Thank Pamela F
Response from RiversideInn_Suites, Guest Relations Manager at Riverside Inn and SuitesResponded 20 June 2017

Dear Pamela F, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the...More

Reviewed 23 April 2017 via mobile

The room was disgusting!!! Took 30 minutes to Lysol wipe and Lysol the room. Dirt and hair everywhere in the room. Air conditioner did not work. Guy came to look at A/C and left. That was it. We sweat all night in the hot room....More

1  Thank Adamskireno
Response from RiversideInn_Suites, Guest Relations Manager at Riverside Inn and SuitesResponded 27 April 2017

Dear Adamskireno, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our...More

Reviewed 24 March 2017 via mobile

Our stay at Riverside Inn and Suites was very pleasant. Traveling for work we were able to pay a reasonable daily rate for the length of our stay. The room was nice, bed was comfortable and all the staff was helpful and friendly. The only...More

Thank Michele C
Response from RiversideInn_Suites, Guest Relations Manager at Riverside Inn and SuitesResponded 27 March 2017

Dear Michele C, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I am happy to learn that you enjoyed the value and we were able to...More

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Traveller (27)
Room & Suite (12)
Dining (5)
Hotel & Grounds (23)
Bathroom (3)
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Riverside
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Riverside
Room types
Non-Smoking Rooms, Family Rooms
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