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09/07/2017 10/07/2017
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    Extended Stay America - Richmond - Hilltop Mall

    3170 Garrity Way, Richmond, CA 94806-1983
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$183
          US$154
          US$183
          US$155
          US$183
          US$154
          Traveller (9)
          Room & Suite (9)
          Dining (1)
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          Overview
          • Excellent15%
          • Very good9%
          • Average17%
          • Poor19%
          • Terrible40%
          2 days ago
          “Not the best place”
          29 Sep 2016
          “Under Appropriated”
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Hotel
          Family Rooms
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Richmond - Hilltop Mall
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (51)
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          1 - 5 of 51 reviews

          Reviewed 2 days ago

          For how much you pay you would think a bed would be made and trash taken out clean towels when you get off work thought that's how hotels worked not this one they say they have all these dishes available upon request and they don't...More

          Review collected in partnership with Extended Stay
          Thank brandonc361
          Reviewed 21 May 2017

          From the very first day at check in it was a true never again come back place@ Where do I start...It is a long stay hotel with a kitchen ok? Well where is the silverware and pots and pans you would expect? Next issue is...More

          Thank Christopher A
          Response from 00esa, General Manager at Extended Stay America - Richmond - Hilltop MallResponded 4 weeks ago

          Christopher, thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of...More

          Reviewed 27 March 2017 via mobile

          Stinks! Stains all over my sheets . Worst hotel i have ever stayed at . Do not go to this hotel . Week old dog piss in elevator .candy stuck to the floors that look like it has been for months . Thin walls where...More

          Thank Brian H
          Response from 00esa, General Manager at Extended Stay America - Richmond - Hilltop MallResponded 29 March 2017

          Brian, I am sorry for the disappointing stay you had with us. You are absolutely correct to expect a clean, well maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

          Reviewed 19 January 2017 via mobile

          My company books this hotel every time so I can't change their mind but it sure does make me miss the Hilton! Wifi is SO SLOW! It is useless for streaming Netflix/Hulu which is important since they get only 13 channels or so! Housekeeping is...More

          Thank Keith R
          Response from Manager_11525, Manager at Extended Stay America - Richmond - Hilltop MallResponded 23 January 2017

          I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding housekeeping, and the maintenance work is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we...More

          Reviewed 16 December 2016

          watch out for the overbilling, the odor in the room, if you work the night shift they do not accomodate your schedule, roaches were seen in the room and hallway. There isnt enough parking and no security in the parking lot or hotel. Questionable acts...More

          Thank Eddie K
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          Details
          • Price range
          • US$122 - US$185 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 101
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, Priceline and HotelQuickly so you can book your Extended Stay America - Richmond - Hilltop Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Richmond
          • Also Known As
          • Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond ,
          • Extended Stay America Richmond ,
          • Extended Stay Richmond ,
          • Richmond Extended Stay
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          Traveller (9)
          Room & Suite (9)
          Dining (1)
          Hotel & Grounds (13)
          Bathroom (1)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "rooms are overpriced and under rated"
          Read review
          "Go to another motel"
          Read review
          "All rooms are going to be noisy. But the ones at the ends of the hotel are probably least noisy."
          Read review
          "just take your time when looking for a good room, make sure your going to enjoy being there."
          Read review
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