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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,308 Reviews from our TripAdvisor Community

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Showing 1,120: English reviews
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

I actually stayed here in May 2014. It's a long overdue review. Our room was clean and the hotel was really beautiful. I especially enjoyed the fresh almond croissants from the bakery on the main floor. It's also a quiet hotel in a business park. It's nice for those who are sensitive to noise when trying to sleep.

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Helpful?
Thank Porcelina8
Ryan L, General Manager at Pullman San Francisco Bay, responded to this review

Dear Porcelina8, We are so delighted to hear that you came back to stay with us again after 3 long years! Your positive feedback is greatly appreciated and we hope to see you again soon. We wouldn't want you to have to wait another 3 years to enjoy our quiet location and almond croissants! Ryan

Cherry Hill, New Jersey
Reviewed 2 weeks ago

This is a great hotel. I had something in the area--you could commute to San Francisco, but it would be a real pain daily. Very quiet and well staffed hotel. Clean room and excellent housekeeping. Great lobby and common areas to meet with friends. Parking costs were most unreasonable, which would be my sole complaint.

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Helpful?
Thank PNMLAW
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

Pleasant Hill, California
Reviewed 2 weeks ago

The hotel is nice. The rooms are comfortable and fairly spacious. Air conditioning not great and they make you pay $25 to park in their garage with no alternative options which is not a great feature.

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank adamfA1050WT
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay and we hope to welcome you back in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

Reviewed 2 weeks ago

This hotel used to be a Sofitel, and it was a wonderful hotel. I'd stayed there many times. It has now converted to a Pullman Hotel and has gone downhill fast. The service is abysmal. I was given a room key that didn't work. I reserved a room with a king size bed and (once I got a key that...

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Helpful?
1Thank Thomas B
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Thomas, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. As the new General Manager of the property I can assure you that I will be looking into these matters to prevent...

Houston, United States
Reviewed 2 weeks ago

Up until recently, this was a Sofitel and it is in the process of being rebranded as a Pullman by the hotel group Accorhotels. It is situated among a large group of office buildings and is not within convenient walking distance of any stores, restaurants, etc. We stayed here a few years ago and commented on the water stained furniture...

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Helpful?
Thank Robert U
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Robert, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that the suite you reserved did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better...

Georgetown, Texas
Reviewed 2 weeks ago via mobile

Strikingly modern hotel, helpful staff, clean and quiet rooms. Very convenient to corporate locations south of San Francisco city center, close to SF international airport. The hotel restaurant was very good, I enjoyed a grilled halibut steak with grilled asparagus with a nice wine. While there are ice machines on resident floors, take away soft drinks and snacks are available...

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Helpful?
Thank Daytexas
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to...

Reviewed 2 weeks ago

This was very huge hotel and located right in front of Redwood shores lagoon. View was great and room was clean and modern. Porter guys in front of hotel were very friendly and kind. We have 8 luggage but they help us to carry them with smile. This made us very happy. One thing parking was not free of charge....

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Helpful?
Thank Cheolhyun Y
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Cheolhyun, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our porter staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

Stuttgart, Germany
Reviewed 2 weeks ago via mobile

For business with Bay Area companies such as INFORMATICA, Oracle, or other around Redwood City or Redwood Shores this is the best address to stay. Like the running route they offer along the bay, two new bottle of fresh water every day to your room. Close to 101, but quiet. Bed a bit too soft for me. Bath rooms are...

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Helpful?
Thank BenDaMan
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Ben, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. We hope to welcome you back in the near future so you may again enjoy the running route along our hotel. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

Cornville
Reviewed 3 weeks ago

beautiful surroundings, classy lobby. Very quiet during the holidays. The rooms are well appointed, but the bathroom need some freshing up. The restaurant is good both for diner and breakfast, excellent staff. Over all experience is good. Wish the parking was included for guests. However, at our request, the receptionist was able to get us a free pass.

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Helpful?
Thank Josette R
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Josette, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff and restaurant. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

San Diego, California
Reviewed 3 weeks ago

our stay was excellent. we received a very nice upgrade. The staff are all so pleasant and helpful. The location is perfect. We especially like the little cafe, the cappuccino is excellent and lovely little pastries.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Judith G
Ryan L, admin at Pullman San Francisco Bay, responded to this review

Dear Judith, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. I am happy that you enjoyed the upgraded room and our onsite market. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: €122 - €458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
2 months ago
Rouleau
over a year ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are noisy. They ignore requests for a room away from the elevator, anyway.”
 of 5 bubbles thomasbB6599PL, 8 Jan 2017 | Read review
“room with lagoon view is satisfying”
 of 5 bubbles cheolhyuny, 4 Jan 2017 | Read review
“view of the lagoon”
 of 5 bubbles josetter_11, 3 Jan 2017 | Read review
“Nice pond view”
 of 5 bubbles Alex915, 12 Dec 2016 | Read review
“Ask for a complimentary upgrade.”
 of 5 bubbles J209GKjohnr, 22 Nov 2016 | Read review
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