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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,336 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
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Los Gatos, California
Reviewed 3 days ago NEWvia mobile

Stayed here for a conference and was very happy with the accommodations. Wifi was easy to access, elevators would only access your floor by key card, everything was clean and well-maintained. The breakfast buffet included hot and cold items. The back of the hotel looked out over the water. One note was the inside lobby had these wonderful chair/ lounges...

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Helpful?
Thank StormyMarin
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear StormyMarin, Thank you for your stay at the Pullman San Francisco Bay Hotel! We appreciate your feedback and will pass along feedback with our team. Glad that you enjoyed your visit and we look forward to your next visit. Best, Gabriel Suniega

Canterbury, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

I needed a hotel close to Oracle's headquarters where I had a week of business meetings. 20 minutes pleasant walk fitted that bill. I last stayed at the hotel 7 years back when it was a Sofitel. By way of disclaimer, I am member of the Accor Loyalty scheme and benefit from room upgrades and welcome drinks. There is a...

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Helpful?
Thank DW_Man
About Hotel's Favourite Review
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear DW Man, It was pleasure having you stay with us! We appreciate the 5 star review and we look forward to your next visit. Thank you, Gabriel Suniega

Reviewed 4 days ago NEW

I had a surprise birthday brunch at the Pullman today. It was the most humiliated day of my life. I invited twelve people for my friend's birthday at the Pullman thinking it's going to be very special and different. NO…..it was awful! each guest's order was wrong, the meat was too cooked, the eggs were cold, the toast were cold,...

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Helpful?
Thank Crystel T
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Crystal, Thank you for taking the time to review the hotel. I sincerely apologize for your poor experience during brunch especially on your special day. Your feedback is vital on improving our services at the hotel and I apologize that we were not able to deliver the service that you expected. I will share you feedback with our F&B...

Stillwater, Minnesota
Reviewed 5 days ago NEW

We had booked a reasonable hotel because we were flying into SFO late and wanted to get to a hotel to sleep. This place takes you back a few decades, but in a good way. It's very spacious and airy, and tastefully decorated. Great food, good bar, beds in rooms are super comfortable.

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Helpful?
Thank Karen835
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Karen, Thank you for the 5 star review! Happy that you had a great visit. Best, Gabriel Suniega

London, United Kingdom
Reviewed 1 week ago

I stayed in the Pullman San Francisco Bay when I went to San Carlos on a business trip. The hotel is about a 25 drive from SFO. The hotel design is consistent with the Pullman range - there is a hotel bar lobby (which serves food and also breakfast) and a small outdoor pool. The rooms are quite spacious and...

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Helpful?
Thank Ayako A
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Ayako, Thank you for your stay at the Pullman San Francisco Bay Hotel! I sincerely apologize for your visit. I will relay your feedback regarding our gym and market. We strive to be the preferred hotel in the area and your feedback is vital on helping us get better. We hope to see you again soon and please let...

Richardson, Texas, United States
Reviewed 1 week ago

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank Spencer S
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Los Altos, California, United States
Reviewed 1 week ago

If you have a small customer event or conference (<250 people) this is a great place to have your event as its close to San Francisco, the airport, south bay, peninsula, and not that expensive. The food/catering has a French flare. Rooms are decent. Hotel is older and used to be the Sofitel.

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Helpful?
Thank Rhett L
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Rhett, Thank you for your 4 star review! We happy that you found the hotel to be ideal for smaller events. We hope to see you soon and please look forward to a hotel transformation later this year. Best, Gabriel Suniega

montreal
Reviewed 1 week ago via mobile

The room service menu is outstanding. Food is consistently delicious. The staff is very friendly and helpful. Beautiful lobby and pool area. The gym is well equipped. Love coming back here time and time again for business.

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Helpful?
Thank epeeling
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear epeeling, Thank you for the 5 star review! Our team enjoyed you staying us. We hope to see you soon and please let us know if there is anything else we can assist you. Best, Gabriel Suniega

Malang, Indonesia
Reviewed 2 weeks ago

Objectively, this hotel have great facilities, and good location for business. However, I didn't know that this hotel was not near the San Francisco downtown. It took about half an hour to get to downton SF, but if you are here to be in Redwood City, and Airport, it's a great location. Rooms were nice and clean, great view of...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ivander A
Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Ivander, Thank you for your stay at Pullman San Francisco Bay Hotel! I sincerely apologize for your laundry not returning to you timely. I will share your feedback with our laundry to ensure that we learn from the opportunity that you have presented. I am happy to hear that our team was able to resolve the issue to your...

New Hampshire
Reviewed 2 weeks ago

The hotel is ok but they aren't as attentive to detail as you would expect in a better hotel. Room are comfortable enough and the staff was mostly friendly. But the little things add up -- hair dryer didn't work, no bath soap in the bathroom, the store closes early so you can't pick up a little water or granola...

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Helpful?
Thank ddanis

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: €139 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
4 months ago
Rouleau
over a year ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd think all rooms are equally good.”
 of 5 bubbles Karen835, 18 Mar 2017 | Read review
“higher rooms have view of SF bay”
 of 5 bubbles RhettL905, 12 Mar 2017 | Read review
“get your snacks before you get there, nothing close by and no vending machines”
 of 5 bubbles scottfI2371GY, 6 Mar 2017 | Read review
“ask in advance for a view of the water on one of the higher floors of the 10 story hotel”
 of 5 bubbles Hansa108, 5 Mar 2017 | Read review
“get a water view on the ninth floor”
 of 5 bubbles ElisaAllechant, 13 Feb 2017 | Read review
5 of 5