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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,292 Reviews from our TripAdvisor Community

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Showing 1,106: English reviews
Solvang, California
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 days ago NEW

We enjoyed our stay at the Pullman during this past Thanksgiving holiday weekend. We were visiting our son who lives in the area and this hotel is fairly close to where he lives. The room was quite nice and the pillows were terrific. We ate Thanksgiving dinner at the hotels restaurant. The food was priced as a fine dining restaurant... More 

Helpful?
Thank Greg W
Louisville, Kentucky
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Pullman San Francisco Bay, formerly the Sofitel, is a nice property, well located in Redwood City. It is right off Hwy 101 very close to the Oracle Headquarters. Well located as it is a good balance between accessibility to locations in the Bay area and also being in a quiet locate. My stay was overall pleasant. Couple of suggestions I... More 

Helpful?
Thank dadoc001
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

My wife and I stayed at the Pullman during a recent 5-day trip to the San Francisco area. Overall, a nice hotel in a quiet area but one that definitely had some issues that I'll share here. The person I booked through was pleasant, professional, and courteous. He kindly "comped" us a parking space which was puzzling to me. If... More 

Helpful?
Thank John R
Chicago, IL
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

While a bit off the beaten path, the lovely hotel provided wonderful amenities and space to work and converse. The view of the water was great, enjoyed the gym (but it needs a few more benches and a kettle bell or two would be nice.

Review collected in partnership with Accorhotels.com

Helpful?
Thank DrChrisStout
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Chris, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Beautiful rooms with view of the lake. Attentive service. They have a Great walking path and a Nice little coffee and snack bar. It is Easy access to the airport, but A little drive to downtown San Francisco.

Helpful?
Thank Rnamok
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Redwood City, California
1 review
Reviewed 4 weeks ago

Lovely building and thoughtful and responsive service, but the place desperately needs some deep cleaning. The carpet in my $349 a night room is filthy and the love seat is too dirty to sit on. And the carpet appears to have been dirty for some time. They need to clean the carpet and steam the sofa. At these rates, I... More 

Helpful?
Thank teshatrb
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us.... More 

Atlanta, Georgia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 October 2016 via mobile

Spent four days and three nights at this former Sofitel. Fortunately I used a booking site and prepaid for two nights ($310 total) and one night for ( $220) by using the Accor site, joining the club and prepaying. Otherwise, I'd feel ripped off as several of my friends do. They paid over $300 a night. I might have used... More 

Helpful?
1 Thank dolphin112016
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us.... More 

Shanghai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016

I'm a frequent business traveller, and have stayed at the Pullman (formerly Sofitel) about 3-4 times a year, for the past 10 years. There's limited choice in the area, and one of the nicer hotels, which is well situated, which is why it attracts significant business clientele. Service has definitely gone down hill, particularly in the last year. Two particularly... More 

Helpful?
2 Thank Peter T
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Peter, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please... More 

Gold Coast, Queensland, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

Both the hotel itself and the staff who run it are of the highest quality. Clean room and all the restaurant and bar are great and produce good food and drink Rooms away from the lifts are quiet and can have a overlook a lake

Review collected in partnership with Accorhotels.com

Helpful?
Thank John B
Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear John, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: €117 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, Cheap Tickets, ACCOR, Odigeo and Jetsetter so you can book your Pullman San Francisco Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
17 days ago
Rouleau
11 months ago

See all questions (15)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a complimentary upgrade.”
 of 5 bubbles J209GKjohnr, 22 Nov 2016 | Read review
“Ask for a room with clean carpet and furniture.”
 of 5 bubbles teshatrb, 1 Nov 2016 | Read review
“9th Floor was pretty quiet and I liked the view up there.”
 of 5 bubbles AdkHiker79, 19 Oct 2016 | Read review
“Higher floors and rooms on the East side have better views.”
 of 5 bubbles StumpinCA, 17 Oct 2016 | Read review
“Room 511 is quiet and clean, but a little stuffy.”
 of 5 bubbles saritaT33, 17 Oct 2016 | Read review
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