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Pullman San Francisco Bay

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Pullman San Francisco Bay
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1,323 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
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Belmont, California
Reviewed 5 days ago NEW

The location was ideal and the hotel is always pleasurable. It is an impressive property highlighted by room quality and the Chihuly Chandelier in the lobby. I always enjoy the venue and property. Excellent for date night

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Larry G
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Larry G, We are glad that you and your date had an enjoyable visit. We hope to see you again soon. Best, Gabe Suniega

Toronto, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Booked a high quality airport hotel (Sofitel) with shuttle through Expedia. After waiting more than half hour at shuttle stop, found we had to phone for pick up. Were told next shuttle would be in 45 minutes, so we decided to take a taxi. Cost was about $40. After complaining to check in at hotel, they gave us each a...

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Helpful?
Thank Free56
About Hotel's Favourite Review
Ryan L, General Manager at Pullman San Francisco Bay, responded to this review

Dear Free56, We are glad you enjoyed our Bay Bar, rooms and service. Thank you for the feedback about our airport shuttle. We are happy to hear that the rest of your stay was excellent and hope to be welcoming you back soon. Ryan

Hershey, Pennsylvania
Reviewed 6 days ago NEW

This was the first time I'd stayed here since it was rebranded as a Pullman (was a Sofitel). Pullman is a better designation and it is comparable to the Pullmans in Germany that I've stayed in. I've always found the staff at this hotel to be unfailingly helpful and pleasant to deal with. The lively bar has bartenders who can...

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Helpful?
Thank Roger M
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Roger, Thank you for choosing the Pullman hotel! We appreciate you taking the time to share your feedback. I am glad that you had a great stay and I will share your positive feedback and opportunities with our team. We strive to be the most preferred hotel in the area and we value your feedback. We hope to see...

Reviewed 1 week ago

The staff here are amazing and kind! Also, the food and hotel rooms are amazing! There is even a cafe, swimming pool, fitness room, and a beautiful view of the bay! Since I live near the hotel, it is a wonderful place to bike to! I would definitely recommend this for all ages.

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Helpful?
Thank Arlo S
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Arlo, Thank you for your visit! I am happy to hear that you had a great stay! We look forward to your next visit and we appreciate your feedback. Best, Gabriel Suniega

Reviewed 1 week ago

Picked this hotel for just 1 night stay while visiting Stanford. Room was clean and our dinner at the downstairs restaurant was not bad either. We were too tired to go explore the city nearby but there is absolutely nothing around this property except for some industrial structures.

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Helpful?
Thank Marina K
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Marina, Thank you for your stay at the Pullman San Francisco Bay Hotel! I will share your feedback with our housekeeping and restaurant team. We are happy that you found the room and restaurant quality to your liking. We hope to see you soon and please let us know if there is anything else we can assist you. Best,...

Atlanta, Georgia
Reviewed 1 week ago via mobile

This hotel has a nice size gym plus a great breakfast buffet! Has a lake on the property if you want to enjoy the California sunshine! I visited in February the temp is around 50 degrees! Stayed for a week the bar seemed to be busy every night. Friendly staff and free wi fii.

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Helpful?
Thank 007Anna
Davis, California
Reviewed 1 week ago

We stayed here one night after an event and it was really nice! We got a room with a water view, definitely worth the little bit extra. The rooms have a Kuerig; ask for some extra pods because they only give you one of each. CO Bigelow toiletries, that was lovely. The mattress had a feather bed, the sheets were...

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Helpful?
Thank Elisa W
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Elisa, Thank you for the 5 star review! Happy to hear that you had an enjoyable visit! We look forward to your next visit. Best, Gabriel Suniega

Canterbury, United Kingdom
Reviewed 1 week ago

I needed a hotel close to Oracle's headquarters where I had a week of business meetings. 20 minutes pleasant walk fitted that bill. I last stayed at the hotel 7 years back when it was a Sofitel. By way of disclaimer, I am member of the Accor Loyalty scheme and benefit from room upgrades and welcome drinks. There is a...

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Helpful?
Thank DW_Man
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear DW Man, It was pleasure having you stay with us! We appreciate the 5 star review and we look forward to your next visit. Thank you, Gabriel Suniega

Reviewed 2 weeks ago via mobile

Nice hotel, large rooms. Conveniently located close to business. Nice view from room over the lake. Lively bar / reception area in the evening. Fitness facilities available. Pool closed in winter. Reception staff not very welcoming.

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Helpful?
Thank Jan L
Ryan L, Manager at Pullman San Francisco Bay, responded to this review

Dear Jan, Thank you for choosing the Pullman San Francisco Bay Hotel! I am glad that you found the hotel to be good. I apologize that the team was not welcoming during your visit. I will share your feedback with our team to help us get better. We hope to see you again soon and please let us know if...

Tacoma, Washington
Reviewed 2 weeks ago

The transition to Pullman branding is successful. Hotel has maintained quality reception service and amenities expected with Accor hotels. Food quality was good, restaurant service was acceptable. Room amenities were very nice, but bathroom grout needs attention to be scored at a higher level. Still remains the nicest SFO region hotel in my opinion.

Review collected in partnership with Accorhotels.com
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Thank Lisa A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: €117 - €465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Orbitz, Hotels.com, Priceline, Expedia, Travelocity, Cheap Tickets, Booking.com and Jetsetter so you can book your Pullman San Francisco Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Business Hotel in Redwood City
#1 Green Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
3 months ago
Rouleau
over a year ago

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Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a water view on the ninth floor”
 of 5 bubbles ElisaAllechant, 13 Feb 2017 | Read review
“Upper floor lagoon views are good”
 of 5 bubbles DW_Man, 12 Feb 2017 | Read review
“The elevators are noisy. They ignore requests for a room away from the elevator, anyway.”
 of 5 bubbles thomasbB6599PL, 8 Jan 2017 | Read review
“room with lagoon view is satisfying”
 of 5 bubbles cheolhyuny, 4 Jan 2017 | Read review
“view of the lagoon”
 of 5 bubbles josetter_11, 3 Jan 2017 | Read review
5 of 5