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The front desk lady was speaking with her boyfriend and being all over each other which is not appropriate for the setting . She should be checking the guests who need service than to be talking with her boyfriend or her friend or companionMore
Response from CIS1650, General Manager at Country Inn & Suites By Carlson, San Bernardino (Redlands)Responded 29 May 2017
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations...More
Hotel is currently undergoing renovations, which is probably worse than where they were before. It looks bad, including the half-finished work in the rooms, hallways, and business center. Also, the hotel was not very clean. I'm not sure when the changes began, but they have...More
1 Thank LoveleeviaUSA
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, San Bernardino (Redlands)Responded 23 May 2017
Thank you for taking the time to reach out to us. We apologize to know that you were not satisfied with the condition and cleanliness of the hotel due to the renovation during your stay. This is certainly not the kind of experience we would...More
US$105 - US$172 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Also Known As
Country Inn & Suites San Bernardino/Redlands Hotel Redlands ,