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BEST WESTERN PLUS Hilltop Inn

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BEST WESTERN PLUS Hilltop Inn
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727 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Salem, Oregon
Reviewed 27 June 2016 via mobile

Hotel was comfortable. Rooms could use a little updating, but it was fine for a one night stop on a road trip with our two teenage boys. The best part was the hot breakfast buffet included with our stay! It's expensive to feed teenage boys! That was wonderful!

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Helpful?
Thank Oldmick07
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your opinion. Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Bellevue, United States
Reviewed 23 June 2016

Had excellent stays over the past few years at this is very same inn. The last stay was very disappoining (most stays were ad hoc without prior reservations) in terms of honoring the reservation as agreed to over the phone. Would probably not stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank William R
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for taking the time to write a review and tell us about your experience at the Best Western Plus Hilltop Inn. I apologize that you did not have a positive experience with your recent stay. Your feedback is very valuable to us to enhance the future stays of all our guests and we appreciate you letting us know...

Saint Helena Island, South Carolina
Reviewed 20 June 2016

We did a whirlwind 10 day trip from San Francisco up to Portland Oregon and then back down to San Francisco. This property was on our return trip. This location was close to several sights we had chosen on our trip. The staff was courteous and helpful. They were very professional in how they carried out their duties. We would...

Review collected in partnership with Best Western
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Helpful?
Thank Doug363
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your opinion. Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Eureka, United States
Reviewed 20 June 2016

Booked 2 queen bed room and when we informed about our pet, were moved to 2 full bed "pet" room. Room seemed smaller than normal room. No notice of differing rooms when staying with a pet. $20 pet fee plus smaller room/bed was not expected.

Review collected in partnership with Best Western
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Helpful?
Thank Robert F
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. All of the Pet friendly rooms are 2-Queen beds. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a...

Grants Pass, Oregon
Reviewed 18 June 2016

we used to stay at the Twin Views BW but the noise level finally got to us. The Hilltop is more expensive (by approx. $30) but we though worth it to get attached restaurant, swimming pool/spa and restful night of sleep, and it's a bit closer to town and other restaurants and stores. we had room facing courtyard and slept...

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Helpful?
Thank Suz1884
BWHilltopInn, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you very much for your response. We are glad to hear you got a good nights sleep, we thank you for your business and hope to see you again soon. Sincerely, Denita Gaines Assistant GM Best Western Hilltop Inn

sacramento, United States
Reviewed 17 June 2016

Hot breakfast and coffee were cold, the room was great and the staff was extremely polite and friendly. enjoyed our two nights we stayed just the breakfast and coffee each morning were cold. As well as the waffles as they were pre made already.

Review collected in partnership with Best Western
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Helpful?
Thank Misha H
BWHilltopInn, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope...

Reviewed 16 June 2016 via mobile

We travel back and forth from Tacoma to Phoenix maybe two or three times a year. Sold our coach and returned to car travel so have been trying different locations and hotels. This is definitely going to be a permanent stop Room richly appointed and comfortable. Property is clean and paroled. We travel with a service dog and she was...

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Helpful?
Thank Linda W
BWHilltopInn, Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your opinion. Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Eureka, California
Reviewed 14 June 2016 via mobile

The two glasses in the bathroom had cling film over the top to give the illusion that they were sanitary and safe. A quick hold up to the light revealed smears, smudges, and spots: filthy. Many rooms face are right on the freeway with constant traffic noise. Just gross. Won't come back.

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Helpful?
Thank mysteryb
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope...

Weaverville, United States
Reviewed 14 June 2016

The rooms might be a little small, but they are clean and comfortable. Its in a great location for shopping or what not. The negatives are you cant check in till after 4, there isn't a microwave in the room, and the pool closes too early. But I would definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Dawn A
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for taking the time to write a review and tell us about your experience at the Best Western Plus Hilltop Inn. I apologize that you did not have a positive experience with our guest room. Your feedback is very valuable to us to enhance the future stays of all our guests and we appreciate you letting us know...

castro valley, ca
Reviewed 6 June 2016

Overall a very enjoyable stay. The only reason I marked very good under sleep quality is because I don't sleep well with air conditioning on as it drys my eyes and mouth but very nice and cool. I prefer open window but as it was VERY HOT weather outside we needed the air on.

Review collected in partnership with Best Western
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Helpful?
Thank susank356
BWHilltopInn, General Manager at BEST WESTERN PLUS Hilltop Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your opinion. Thank you for telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This unique AAA three-diamond hotel is located within the heart of one of the country's most beautiful regions - the Shasta Cascade. Our 114 upscale guestrooms have been tastefully decorated, offering either King, 2 Queens,or King with Sofabed. Hotel amenities: Free full hot breakfast buffet, complimentary high-speed wireless internet access, free business center, free local & toll free phone access,fitness center, complimentary DVD rentals, free USA Today newspaper Mon-Fri, outdoor heated pool & spa, in-room refrigerator, guest laundry, ample parking and conference room banquet facilities hold up to 100 persons. Relax and enjoy our on-site award winning restaurant C.R. Gibbs American Grille - lunch 11:00 a.m. to 4:00 p.m., 'Nutzy Hour' 4:00 p.m. to 6:00 p.m., dinner 4:00 p.m. to closing. Enjoy dining on our outside patio. Only blocks away from high end shopping, specialty shops and two miles from California's newest destination icon the Sundial Bridge at Turtle Bay Museum and Arboretum. ... more   less 

Additional Information about BEST WESTERN PLUS Hilltop Inn

Address: 2300 Hilltop Drive, Redding, CA 96002-0508
Region: United States > California > Redding
Price Range: €108 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hilltop Inn 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Hilltop Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hilltop Hotel Redding
Best Western Hilltop Hotel
Best Western Redding
Redding Best Western
Hotel Style:
#6 Romantic Hotel in Redding
#6 Family Hotel in Redding
#7 Business Hotel in Redding
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hilltop Inn staff and other travellers.
4 questions
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Klamath Falls, Oregon
10 days ago
Redding, California
11 days ago
San Francisco, California

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Questions? Get answers from BEST WESTERN PLUS Hilltop Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a ground floor room if possible since the elevator appears to be located in the middle of the hotel.”
 of 5 bubbles 138duchess64, 21 Jan 2017 | Read review
“Stairs to upper floor”
 of 5 bubbles LDBlady, 3 Jan 2017 | Read review
“Don't get room #230. It is next to the maid room and they are very noisy.”
  • Vanity
  • Couch & Coffee Table
  • Bathroom
  • Desk & Big Screen TV
  • Bed
  • Small Fridge
  • Room
 of 5 bubbles 55KatieM, 21 Dec 2016 | Read review
“For a quiet sleep ask for a room not on the I-5 side.”
 of 5 bubbles rond556, 18 Nov 2016 | Read review
“Rooms 112, 114, have two handicapped spaces directly in front. So, we had to park farther away.”
 of 5 bubbles TravelingADream, 14 Nov 2016 | Read review
5 of 5