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The Ritz-Carlton, Rancho Mirage

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The Ritz-Carlton, Rancho Mirage
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980 Reviews from our TripAdvisor Community

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San Diego, California
Reviewed 3 days ago NEW

The property has a very beautiful outlook, with the common areas maintained to a high standard. Love the ode to Frank Sinatra at 5pm in the lobby! The staff around the pool and the valet services are a standout. Kyle greeted us at the front desk so earnestly. The hotel service was a fail however. Everything went wrong. Broken media...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
2Thank Marcene v
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning Marcene v, Thank you for taking the time to share your feedback from your recent stay. I am so delighted that you enjoyed our lobby Candy Bar, the pool and exceptional service from Kyle at the front desk. I am disheartened, however, to hear of the remaining aspects of your visit and would love the opportunity to discuss...

Los Angeles, United States
Reviewed 3 days ago NEW

Though the hotel is Ritz Carlton branded, you would be hard pressed to find staff that deliver on the level of service you expect from a Ritz Carlton. There was poor service throughout our trip, mainly from the pool, restaurant and valet staff. We were a group of eight adults and two children and each of us experienced the bad...

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank adamhD8549HA
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good morning adamhD8549HA, Thank you for sharing feedback from your recent visit. I'm delighted to hear that you were able to take in the beautiful views here at the resort, and I apologize for a less-than-exceptional experience. I would greatly appreciate the opportunity to discuss your stay in further detail, and I look forward to speaking with you. Warm regards,...

The Woodlands, United States
Reviewed 3 days ago NEW

This Ritz Carlton Rancho Mirage is a perfect desert getaway. The Club Level is very private with wonderful breakfasts and healthy snacks available throughout the day. The rooms with a mountain view offer balconies with a western view for a cool morning coffee break. The hotel's location is private and quiet with quick access to the desert's activities. We will...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank H K
Reviewed 4 days ago NEWvia mobile

We enjoyed our stay at the Ritz. The reviews were up and down. Our experience was good. Nice room quiet and clean. Service was ++++! We had a drink and app. In bar..... service, food and cocktail were fantastic. It I pricy however, know before you go and if you are on a tight budget maybe not the right choice...

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Thank Kurt R
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Afternoon Kurt R, Thank you for taking the time to share your wonderful feedback with us! I am delighted to hear that your experience was exceptional, and we appreciate your recommendation. We look forward to welcoming you back soon! Warm regards, Kelly A. Steward

Portsmouth, NH
Reviewed 4 days ago NEWvia mobile

We spent a long weekend at the Ritz and felt well attended to throughout our stay. We took advantage of the 7am hike, breakfasts at State Fare, and idle time by the adult pool. The entire property exudes a relaxed, idyllic vibe. I would highly recommend this property for a restorative break. Off site, we enjoyed walking the paths of...

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Thank Seacoast3
Briarcliff Manor, New York, United States
Reviewed 4 days ago NEW

I have been to a great many Ritz Carlton's and this is one of the best. Beautiful location and you are treated special from the moment you pull in to the property. A glass of water or bubbly when you are waiting to check in, candy at the concierge between noon and five, great housekeeping, beautiful pools and great dining....

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Thank FredSiegel
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

Absolutely loved our stay in Rancho Mirage! It is situated right in between Downtown Palm Springs and El Paseo, with incredible views. Loved the food offerings on site and the great spa and pool(s). The front desk and service were fantastic. And we got an amazing rate, for it being a Ritz and all!!!

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Thank C1221C
Boulder, Colorado
Reviewed 5 days ago NEW

We just returned from a a wonderful stay at the Ritz Carlton, Rancho Mirage. We were there to enjoy the BNP Paribas Tennis. Everything was perfect at the hotel from check in to check out. Cannot wait to return.

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Thank SLMCDM1969
Paris, France
Reviewed 5 days ago NEWvia mobile

My husband and I stayed at the Ritz for 2 nights in March. Honestly we expected more: having read the reviews here and seen photos of the place on various travel blogs (e.g. CN traveller instagram), we thought it would be true luxury. In reality, the hotel does have beautiful views and some cute touches (eg fire pits for some...

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Helpful?
Thank vtp001
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning vtp001, Thank you for taking time to share feedback from your recent stay. I am delighted to hear that your experiences at the pool were exceptional, and I appreciate your recognition of Melina. I would like to apologize for your unpleasant experiences with your room and dining, and would greatly appreciate the opportunity to discuss them in further...

Minneapolis, MN
Reviewed 5 days ago NEWvia mobile

We were renting a house and wanted to get a great massage. The setting is beautiful - on a hill overlooking the valley. The spa was amazing - great service and amenities. Steam room, sauna, aromatherapy showers, women's hot tub, shared hot tub, etc. Bonus was the complimentary glass of champagne following the massage.

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Thank beckyjane_81

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegantly enveloped within the Santa Rosa Mountain range, The Ritz-Carlton, Rancho Mirage is located on a 650-foot bluff overlooking world-famous Palm Springs and the picturesque Coachella Valley. This luxurious Palm Springs hotel boasting 244 guest rooms with 16 suites including spacious and private spa suites, is thoughtfully-designed to complement its desert mountain location by featuring natural elements of stone, wood and fire - which reflect the local landscape, hues and regional surroundings. At The Ritz-Carlton, Rancho Mirage, amenity highlights include State Fare Bar & Kitchen, serving breakfast, lunch and dinner and featuring an exhibition kitchen, private dining room and multiple indoor/outdoor seating areas. A second remarkable restaurant, The Edge (opening fall 2014), features aged steak and seafood served cliffside with unparalleled views of the valley below. Further resort highlights include a luxurious, 24,000-square-foot spa, swimming and relaxation pools, and preferred access to some of the finest golf and tennis experiences at premier courses and clubs in the Palm Springs Valley. This exceptional Palm Springs hotel in California offers guests a true luxury desert experience, while providing convenient access to world-class shopping, dining, recreation and sightseeing. ... more   less 

Additional Information about The Ritz-Carlton, Rancho Mirage

Address: 68900 Frank Sinatra Dr, Rancho Mirage, CA 92270-5300
Region: United States > California > California Desert > Rancho Mirage
Price Range: €233 - €1,077 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Rancho Mirage 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA - California Desert
Hotel Style:
#1 Luxury Hotel in Rancho Mirage
#1 Spa Hotel in Rancho Mirage
#1 Business Hotel in Rancho Mirage
#1 Romantic Hotel in Rancho Mirage
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Rancho Mirage staff and other travellers.
22 questions
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Questions? Get answers from The Ritz-Carlton, Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request private fireplace”
 of 5 bubbles TaylorB393, 16 Mar 2017 | Read review
“Choose a room that is not facing the main pool. Way too noisy.”
 of 5 bubbles alantG4283IZ, 15 Mar 2017 | Read review
“Just ask for what you want.”
 of 5 bubbles isaack267, 11 Mar 2017 | Read review
“Section of hotel looking toward adult pool / valley”
 of 5 bubbles mjknows, 7 Mar 2017 | Read review
“Get the club lounge - even for an extra couple hundred dollars a night, it is worth it!”
 of 5 bubbles HA659, 2 Mar 2017 | Read review
5 of 5