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08/05/2017 09/05/2017
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    Agua Caliente Casino Resort Spa

    32-250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
    Hotel website
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    May 8
    May 9
    1 room, 2 adults, 0 children
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    Traveller (217)
    Room & Suite (223)
    Dining (54)
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    Overview

    • Excellent48%
    • Very good30%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “poker deli” (16 reviews)
    “poker room” (11 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Agua Caliente Casino Resort Spa
    Hotel packages
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    Omni Rancho Las Palmas Resort & Spa
    3,187 reviews
    #4 of 8 hotels in Rancho Mirage
     
    The Ritz-Carlton, Rancho Mirage
    1,073 reviews
    #2 of 8 hotels in Rancho Mirage
     
    Westin Mission Hills Golf Resort & Spa
    2,459 reviews
    #5 of 8 hotels in Rancho Mirage
     
    JW Marriott Desert Springs Resort & Spa
    2,127 reviews
    #6 of 22 hotels in Palm Desert
     
    Rooms
    8 May9 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 6 days ago

    From the first point of service, valet to the last baggage porter, this property is exemplary. We enjoyed an executive suite comped by the hotel. The room was exceptionally quiet. The bed was like therapy for my back. All services were outstanding

    Helpful?
    Response from Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa

    Good Afternoon RetCMS, Wow! Thank you for the incredible review. We are delighted to hear that our team members provided excellent service. We look forward to your next visit. Have a nice day. Best, Agua Caliente Casino Resort Spa

    Reviewed 1 week ago

    Our first trip to Palm Springs. Selected Aqua Caliente over the other hotel resorts for the following reasons: centralized location, F&B variety, and room service availability. Since we are not gamblers the casino was not a major factor in our selection. From Valet Parking, Security,...More

    Helpful?
    Response from Melanie M, Melanie M. - Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa

    Good Afternoon par_a_dice_lv, Thank you for taking the time to write such a great and detailed review. We love that you and your family enjoyed the all the various dining outlets, pool, and our location! Thank you for the wonderful comments to our staff, we...More

    Reviewed 1 week ago

    Stayed here one night before flight out of PSP. The room was very nice - above average, but I can't help but be disappointed with the strong cigarette smell throughout the hotel - including in the rooms. So many places in California are smoke-free, and...More

    Helpful?
    Response from Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa

    Good Morning blizard27, Thank you for taking the time to write a review. In regards to the cigarette smell, we do allow smoking in the Casino and we have air purifiers that release calming scents to help reduce the odor. Unfortunately, the busier the casino...More

    Reviewed 2 weeks ago

    A nice gate away place for two days nestled in the desert yet close to the city. Plenty of fun and casino to relax and enjoy the change of venue. Fun to cool off the heat at the swimming pool with palm trees on the...More

    Helpful?
    Response from Melanie M, Social Media Customer Service Rep. at Agua Caliente Casino Resort Spa

    Good Afternoon butchery, Wonderful! Thank you for taking the time to write such a nice review. Now that's a relaxing way to watch NCAA finals, poolside! We are happy that you are impressed with your visit and we appreciate you spreading the word. Thank you...More

    Reviewed 2 weeks ago

    We went here for a concert to their venue The Show. We originally thought of staying there, but opted for the Renaissance in Palm Springs instead. We're glad we didn't stay. While The Show is a nice venue with good seating and great sound, the...More

    Helpful?
    Response from Brie O, Social Media Specialist at Agua Caliente Casino Resort Spa

    Good morning Mr. Firestone, Thank you for taking the time to share your experience in a written review. We are glad to hear that you enjoyed our concert venue. Thank you for your feedback regarding the smoke. We do allow smoking in the Casino area...More

    Omni Rancho Las Palmas Resort & Spa
    3,187 reviews
    #4 of 8 hotels in Rancho Mirage
     
    The Ritz-Carlton, Rancho Mirage
    1,073 reviews
    #2 of 8 hotels in Rancho Mirage
     
    Westin Mission Hills Golf Resort & Spa
    2,459 reviews
    #5 of 8 hotels in Rancho Mirage
     
    JW Marriott Desert Springs Resort & Spa
    2,127 reviews
    #6 of 22 hotels in Palm Desert
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    Details
    • Price range
    • US$147 - US$405 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Rancho Mirage
    • #2 Romantic Hotel in Rancho Mirage
    • #4 Spa Hotel in Rancho Mirage
    • #5 Luxury Hotel in Rancho Mirage
    Photos
    Traveller (217)
    Room & Suite (223)
    Dining (54)
    Pool & Beach (52)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Taylor S
    Can you use a different credit card at check in than the one you used to book a room online?
    28 March 2017|
    Answer
    Response from Melanie M | Property representative |
    Good Afternoon Taylor S., Thank you for asking Taylor. Three days prior, we preauthorize the credit card that was used to book the reservation. In order to switch the credit card, we recommend contacting the 3rd party... More
    1
    Vote
    Taylor S
    If I booked a room online, and have received confirmation notice at check-in do I still need to provide the credit card?
    28 March 2017|
    Answer
    Response from Melanie M | Property representative |
    Good Afternoon Taylor S., Great question! Yes, a credit card and valid identification is needed during check-in. Thank you for choosing us. We look forward to your visit. Have a great day.
    1
    Vote
    ellen9212
    Can guests open the windows of their rooms?
    10 March 2017|
    Answer Show all 11 answers
    Response from Melanie M | Property representative |
    Hello ellen9212, We're sorry but our windows do not open. We do suites with balconies. We look forward to you staying at our property in the future! Thank you and have a great day.
    0
    Votes
    Room Tips
    "This is the highest building for miles, so a higher room would give you a stunning view of the desert valley..."
    Read review
    "Chose the rooms facing the pool."
    Read review
    "All rooms seemed good"
    Read review
    "We did not stay in the room, just went for food and the general ambiance."
    Read review