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BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

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BEST WESTERN PLUS Heritage Inn Rancho Cucamonga\/Ontario
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437 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
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Showing 423: English reviews
Boston, Massachusetts
Reviewed 28 January 2017

For a business trip, this hotel is excellent. The room are set up nicely, extra outlet for laptop and USB ports are handy. Quiet heat/air unit, comfy bed, extra pillows are all a plus. Handy to have small fridge and microwave for those leftovers!

Review collected in partnership with Best Western
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Helpful?
Thank Angie W
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the great review! We really appreciate the kind words! We are very happy you enjoyed your accommodations! Your business is greatly appreciated and we look forward to your next visit. Please send our best to you and your loved ones! Sincerely, Frank Fales Operations Manager

LBC
Reviewed 27 January 2017

This hotel has great loction as it is within just a few minutes to Victoria Gardens and Freeay access. Rooms were clean and comfortable as well as plenty of parking available. Front staff seemed unwelcoming and un-enthusiastic about checking people in or out though. Website said price was just under $120 but paid a higher premium for checking in early.

Review collected in partnership with Best Western
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Helpful?
Thank Lividaly
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for taking the time to complete a review of our hotel. We really appreciate your feedback. We are very happy you enjoyed the location. I would like to review your bill as we do not charge for early check in. Our rates do fluctuate regularly. If you would like to contact me directly at (909) 466-1111 and ask...

san pedro, ca
Reviewed 26 January 2017

i was traveling alone and did not feel safe, screen was just hanging on the window like someone had tried to break in, reported to front desk and she said they would tell someone the next day, i checked in at 3:00 pm....hello i left the next day.......main door just had a chain as their 2nd lock......did not know the...

Review collected in partnership with Best Western
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Helpful?
Thank Glenda S
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Dear Glenda Stoddard, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We have alerted our maintenance team to repair the screen. We are in a safe area and it would be very diifficult to break in to room 205...

Lakeway, Texas
Reviewed 26 January 2017

We have stayed at this BW many times, but not in the past two years. This hotel continues to be, for the cost, one of our favorites. Staff is helpful, rooms are clean and well maintained. The location is great for meals with many restaurants available within a short driving distance. Mimi's is located just outside the parking area as...

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Helpful?
Thank trip14
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the outstanding review! We are very happy you chose us again when you returned to the area! I am glad you found a good value at our hotel. We strive to provide our guests with comfortable and clean rooms with superior service! We hope to see you on your next trip to the area. Please send our...

Fort Wayne, United States
Reviewed 25 January 2017

I stayed 112 nights at this motel in 2016. The staff has always been friendly and the motel always clean. They provide a free morning newspaper and the rooms are quiet. The breakfast is good and for me the location is perfect. My one area for improvement would be the TV selection. Due to being on DISH, it is limited....

Review collected in partnership with Best Western
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Helpful?
Thank Michael D
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Dear Michael Dillman, Thank you for completing the survey regarding your recent stay at our property. I will congratulate the breakfast team on a job well done! I will also meet with our management team to discuss other options for our TV channels. Thank you for your loyalty to our hotel! Your business is very important to us and we...

Fort Worth
Reviewed 25 January 2017

The location is great staff was super I would recommend this for a family or business. The rooms were very clean the outside and the inside of the hotel off of the breakfast was up to par plenty of food and plenty to choose from Thank you Joel M Texas

Review collected in partnership with Best Western
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Helpful?
Thank joelmW6737WC
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

WOW! Thank you for the fantastic review! We are very grateful for your kind words. We are very happy you enjoyed your stay with us. Thank you the compliments on our clean rooms and friendly staff. I will also congratulate the breakfast team on a job well done! We hope to see you on your next visit to the area....

Anchorage, Alaska
Reviewed 21 January 2017

This is a nice hotel. The rooms are big, The beds are comfortable. The staff is friendly and responsive. The complimentary breakfast is above average. It is convenient to shopping and restaurants. I would stay here again.

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Helpful?
Thank Mike P
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the great review! We are grateful for the wonderful compliments. We strive to provide superior customer service with comfortable and clean accommodations. We are also very fortunate to be near so many amenities. We hope to see you on your next trip. Please send our best to you and your loved ones! Sincerely, Frank Fales Opaertaions Manager

Los Altos Hills, United States
Reviewed 21 January 2017

We were traveling to Phoenix and we decided to break up the long drive. Just by chance we decided to stop in Rancho Cucamonga and was able to get a room at this Best Western. Made our reservation on line in a matter of 5 minutes. Very convenient. We were very pleased with the motel.

Review collected in partnership with Best Western
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Helpful?
Thank Neal R
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the outstanding review! We are very happy you chose us to take a rest between travelling. The weather as you know has been challenging for travel. I am very happy you were pleased with your accommodations. We greatly value your business and hope to see you again when you are in the area. Please send our best...

Olympia, Washington
Reviewed 18 January 2017

We needed just one night here for my niece's wedding before we all left town for the wedding venue. We were able to check in early which was nice so we could leave our things there and then go to my sister's house. What still bothers me the most is that I called the property the next day (after checking...

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Helpful?
Thank Nini2426
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the kind review. We are very happy you enjoyed your stay with us. I hope the wedding was a great success. Could you please contact me directly at the phone number below and I will be happy to assist in locating your radio. I am sorry it was not located when you called previously. Your business is...

Colorado
Reviewed 18 January 2017

I usually frequent other hotel brands, but I was impressed with this Best Western. The staff was pretty friendly. The room I stayed in was spacious and clean. The bed and pillows were comfy. I was happy to have a mini refrigerator with a little freezer and an individual size coffee pot. Breakfast was included with our stay, and the...

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Helpful?
Thank swalcrown
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the kind review! We are honored that you were impressed with our hotel! I am very happy you enjoyed the accommodations and staff. We really appreciate you giving us a chance to earn your business! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Address: 8179 Spruce Avenue, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: €102 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline and Best Western so you can book your BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and other travellers.
4 questions
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Las Vegas, Nevada
2 months ago
Uturoa, French Polynesia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If rm terrible cntct bkg agent. Franchise. Cntct corp if booked direct with B/W. Bad svc by franchise owr/staff is bad reflection on corp.”
 of 5 bubbles jsfmotorhead, 31 Jan 2017 | Read review
“One side will have a view of the mountains which is lovely (when there is no smog)”
 of 5 bubbles Nini2426, 18 Jan 2017 | Read review
“Great view of the mountains on the east side of the hotel”
  • View of the mountains
 of 5 bubbles swalcrown, 17 Jan 2017 | Read review
“I always ask for quiet room on top floor and away from elevators & ice/vending machines.”
 of 5 bubbles desertjoe, 27 Nov 2016 | Read review
“My room on the fifth floor was extremely quiet.”
 of 5 bubbles chazrb27, 9 Nov 2016 | Read review
5 of 5