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Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Booking.comUS$133*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Heritage Inn Rancho Cucamonga\/Ontario
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456 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Start your review of Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
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Reviewed yesterday NEW

This is a nice hotel in a good neighborhood. It is clean, well kept, has better-than-average amenities, and a very professional, nice, staff. The rooms are contemporary modern and exceptionally clean and comfortable. The Continental Breakfast is good, and a bit above average, although the room is cramped and too small. The pool area is nice, but the water was...

Review collected in partnership with Best Western
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Helpful?
Thank Tommy H
Hartford, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017

I was extremely please with this hotel. The room was very comfortable and roomy. We loved having a refrigerator and microwave in our room. The staff was very friendly and helpful. We enjoyed the morning breakfast. Also loved the many choices of restaurants. We walked to Mimis where we had breakfast and dinner. Also Old Spaghetti House and Richies Dinner...

Review collected in partnership with Best Western
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Helpful?
Thank Buffy65369
About Hotel's Favourite Review
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the superb review! We are very happy you enjoyed your accommodations and the friendly staff. We are very fortunate to have so many amenities close by. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver...

Claremont, California
Reviewed 2 weeks ago via mobile

I'm spending the night here. I had to leave my apartment for the night. I was only able to get one night. It's fine with me. I signed up for the rewards program. I was able to get a ADA shower. It's most important thing I need when traveling.

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Helpful?
Thank RGgrandpa
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the great review! I hope that your one night get away was comfortable and relaxing! Your business is very important to us and we value your feedback. Thank you for signing up for our rewards program. We hope to see you again soon. If I can be of assistance in the future, please don't hesitate to contact...

Auberry, United States
Reviewed 2 weeks ago

The hotel location was about 5-10 from the services of the funeral we were going to. The location was great and very close to a nice shopping mall.. Hotel location is in a very clean and safe location, I would stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Cindy G
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the kind review! We are very sorry for your loss. I am happy the location and the surrounding amenities close and convenient. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for...

Western Mass, United States
Reviewed 2 weeks ago

Hotel was located near where I was visiting relatives. Convenient location and good value. Clean room and comfortable bed. Breakfast was good. Just be aware outdoor pool is not heated. Hotel is located in a safe, suburban area.

Review collected in partnership with Best Western
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Helpful?
Thank fredk361
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the superb review! We are very pleased to hear that you enjoyed your accommodations! We are very fortunate to be in a safe area with many restaurants and stores to choose from. I am sorry we do not have a heated pool, but we will keep the spa nice and hot for you. Your business is very...

Reviewed 3 weeks ago

the service I received from Alex upon check-in was pitiful to say the least. He really tried to make me pay for a room despite me presenting a confirmation number reflecting a guaranteed reservation using BWR points. Upon check out i had to once again confirm that I was not being charged for my room. Had I not done so,...

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Helpful?
Thank j19621
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Dear Christopher Solano-Chavez, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are very sorry for the confusion with your reservation. I have ensured your 20,000 points were returned to your account. I will also be addressing this issue...

Rancho Cucamonga, United States
Reviewed 4 weeks ago

Hotel staff very courteous, hotel clean and very spacious. Breakfast very good, location a plus easy access to freeways. The only problem I experienced was people partying on the pool area and voices travelled up the wall, at 2:00 A.M. Pool closes at 10:00 p.m. Manager didn't do anything to assist, i ended up going down so that I could...

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Helpful?
Thank 521rosemaryp
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

We apologize for the guests that were in the pool area after hours. I am happy we were able to agree on a solution for your next visit with us. We are very pleased you did enjoy your accommodations and the friendly staff. We will see you in the next few weeks. Please send our best to you and your...

Santiago, Chile
Reviewed 4 weeks ago

My family and I were pleasantly surprised. Great Continental Breakfast. Clean Rooms. Quiet Area. Free Parking. Restaurants are at walking distance. Room had small refrigerator, microwave and coffee maker!! Coffee available all day by front desk. Kuddos to a sweet young lady at the front desk Diana. Sweet, Professional and Friendly.

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Helpful?
Thank marita13
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the wonderful review! We are very happy you and your family were pleasantly surprised with your accommodations! We are very fortunate to have so many amenities close by. I will definitely congratulate Diana on a job well done! Thank you for choosing us. We hope to see you again very soon. Please send our best to you...

Holtville, California
Reviewed 17 April 2017

Very Clean and excellent Hotel. Clean rooms. Great Staff. Great Breakfast and very professional stall in the eating room. Good area near shopping centers and Ontario. mills mall. Internet was slow but the rooms were great.

Review collected in partnership with Best Western
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Helpful?
Thank jaimep782
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the wonderful review! We strive to provide a clean and comfortable room with superior service. We are very fortunate to have so many amenities nearby. We hope to see you again very soon. Please send our best to you and your loved ones! Sincerely, Frank Fales Operations Manager

Las Vegas, NV, United States
Reviewed 16 April 2017

The front desk personnel are extremely helpful and friendly. Their knowledge of the area gave me many restaurant options for a post-game meal. The hotel itself is clean and very well maintained. The room provided me with a quiet and restful stay.

Review collected in partnership with Best Western
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Helpful?
Thank Michael H
Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We are very happy you enjoyed your trip to the game. I am glad the front desk were helpful in selecting one of the many restaurants close to the hotel. We strive to provide a clean and comfortable room with great service! We hope to see you again soon. Please send our best to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 

Additional Information about Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Address: 8179 Spruce Ave, Rancho Cucamonga, CA 91730-3818 (Formerly BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario)
Region: United States > California > Rancho Cucamonga
Price Range: €99 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Heritage Inn Rancho Cucamonga/Ontario staff and other travellers.
4 questions
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Las Vegas, Nevada
4 months ago
Uturoa, French Polynesia
over a year ago
over a year ago

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Questions? Get answers from Best Western Plus Heritage Inn Rancho Cucamonga/Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have nice views”
26susant, 6 Apr 2017 | Read review
“If rm terrible cntct bkg agent. Franchise. Cntct corp if booked direct with B/W. Bad svc by franchise owr/staff is bad reflection on corp.”
jsfmotorhead, 31 Jan 2017 | Read review
“One side will have a view of the mountains which is lovely (when there is no smog)”
Nini2426, 18 Jan 2017 | Read review
“Great view of the mountains on the east side of the hotel”
  • View of the mountains
swalcrown, 17 Jan 2017 | Read review
“I always ask for quiet room on top floor and away from elevators & ice/vending machines.”
desertjoe, 27 Nov 2016 | Read review
5 of 5
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US$133* /night
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Prices are for 1 room, 2 adults
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