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Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

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Traveller (35)
Room & Suite (44)
Pool & Beach (7)
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Overview
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“mimi's cafe”(8 reviews)
“front desk”(44 reviews)
“yogurt”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (536)
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517 results
Traveller rating
298
154
39
16
10
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LanguageEnglish
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298
154
39
16
10
Show reviews that mention
All reviewsmimi's cafefront deskyogurtquiet locationfree breakfastcomfortable roomsplace to staystaff was friendlynice hotelmany choiceswe've stayedvictoria gardensexcellent stayrestaurants and shoppinginland empirehotel is locateddefinitely stay here again
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1 - 5 of 517 reviews
Reviewed 4 weeks ago

Stayed at this hotel over 15 times in the last year. Rooms are always clean and comfortable. If there was ever a maintenance problem, staff are quick to correct. I can trust my stay will be always be peaceful quite.More

Review collected in partnership with Best Western
Thank Ray B
Response from Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/OntarioResponded 4 weeks ago

Thank you for your AMAZING review! Thank you very much for your loyalty. We greatly appreciate your business! On your next leisure trip to the hotel please contact me personally for a free upgrade to a suite! Your business is very important to us and...More

Hotel's Favourite
Reviewed 1 April 2018 via mobile

We have stayed here here a few times and will definitely be staying here again. The rooms are large, clean and the beds are comfortable. The complimentary breakfast is also very nice, as well as the staff. I highly recommend this hotel.More

2  Thank Diane R
Response from Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/OntarioResponded 3 April 2018

Thank you for your wonderful review! We are very happy you enjoyed your accommodations and our friendly staff! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you...More

Reviewed 4 weeks ago

Great Hotel, will stay again. And will ensure I stay at Best Western(s) as much as possible. This place is exactly what I am looking for in a hotel. This hotel exceeded my expectations in way I was not expecting it to.More

Review collected in partnership with Best Western
Thank kennethsF7365FO
Response from Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/OntarioResponded 4 weeks ago

Thank you for your AWESOME review! We are very happy to hear we are exactly what you are looking for! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can...More

Reviewed 4 weeks ago

Very Comfortable rooms. The bedding is very nice inckuding the pillows. Close to shopping and fast food, there are restaurants close also. This is a clean and comfortable hotel with a great staff. I recommend this property without reservation.More

Review collected in partnership with Best Western
Thank jpellinghelli
Response from Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/OntarioResponded 4 weeks ago

Thank you for your AWESOME review! We are very fortunate to have so many amenities very close by. I am happy to hear you enjoyed your accommodations and our friendly staff! Your business is very important to us and we value your feedback. By telling...More

Reviewed 5 weeks ago

Right from the start, check in was difficult. The front desk was extremely hard to understand and we had to have her repeat everything she said at least twice. The 2nd elevator was out of service so we always waited a minimum of 3-5 minutes...More

Review collected in partnership with Best Western
1  Thank jenjen229
Response from Frank F, Manager at Best Western Plus Heritage Inn Rancho Cucamonga/OntarioResponded 4 weeks ago

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$121 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (44)
Pool & Beach (7)
Dining (4)
Business Centre & Event Rooms (12)
Questions & Answers
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deedeethomas
16 December 2017|
AnswerShow all 2 answers
Response from Wessey | Reviewed this property |
As Mike said there is ALWAYZ traffic. can't agree that due its the afternoon and a holiday there STILL won't be traffic headed toward Pasadena-because there will be. coming from Rancho it shouldn't be as much ESPECIALLY in... More
0
Votes
Douglas M
16 July 2017|
AnswerShow all 7 answers
Response from marita13 | Reviewed this property |
Yes, there are restaurants in walking distance. Unsure at to where the shuttle goes.
1
Vote
Cmalitz
5 January 2017|
AnswerShow all 3 answers
Response from Frank F | Property representative |
I'm sorry we do not allow pets. We do allow service dogs. Please let us know if we can assist you in finding a hotel nearby that does allow pets.
0
Votes
Room Tips
"be aware that this hotel has rooms with little to no windows"
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"it was very quiet, clean, well kept,"
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"Request a room close to the offices so you can get your bags to the shuttle easily."
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"All rooms have nice views"
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