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Hilton Garden Inn Ontario / Rancho Cucamonga

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Hilton Garden Inn Ontario \/ Rancho Cucamonga
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435 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Chicago, United States
2 reviews
Reviewed 24 October 2016

The staff at check in until the time we left was amazing. Very friendly, courteous and helpful. Rooms were very comfortable. Breakfast was very good. Highly recommend this hotel to anyone traveling in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lawrence V
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Lawrence V: WOW!! What a glowing review! Thank you for sharing this excellent review with the TripAdvisor community! We will continue with our commitment to keep our Hotel beautiful and clean for all of our guests who come to stay with us. Thank you for the business and we appreciate you. Best wishes, Monique Yiatras Hilton Garden Inn Ontario... More 

Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 October 2016 via mobile

The only reason I did not give 5 stars is that I was unable to try out some of the amenities. I was here for one night, had an early morning start for a training meeting. Check in was efficient, the reservations were made by my company. The staff was quite pleasant. When asked about an outdoor pool we were... More 

Helpful?
Thank Waltdviv
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Waltdviv: Thank you for sharing this excellent review with the TripAdvisor community! We are so happy that you "absolutely loved the bed and the pillows!" Please feel free to contact me directly at the Hotel and I can help you get our pillows for your own bed. We appreciate the mention of all our services and we hope to... More 

Portland
1 review
Reviewed 22 October 2016

Overall Ok. Room was a little rundown; cost was high for the condition of the room. Carpet was warn and Towels we not soft . Great customer service; staff here are attentive and accomadating. Food was better then average.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank annessalm
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear annessalm: Thank you for sharing this excellent review on our amazing customer service with the TripAdvisor community! We hope you visit us again soon when you are in the area. Have a wonderful day, Monique Yiatras Hilton Garden Inn Ontario / Rancho Cucamonga More 

1 review
Reviewed 18 October 2016

As first-time Hilton Garden Hotel guests, my husband and I were pleasantly surprised by the whole experience. As a Hilton Honors member, we selected this hotel due to its close proximity to a business conference. From the welcoming entrance, customer service, lobby design, friendly staff, special amenities, complimentary goodies, bar experience, convenient location, comfortable bed and room, and proximity to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lisagS8742EK
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear lisagS8742EK: Thank you for sharing this excellent review with the TripAdvisor community! We are delighted to hear that you loved our location with all the access to restaurants and shops. And we are so happy to hear that we scored high on all aspects of your stay! Have a wonderful day, Monique Yiatras Hilton Garden Inn Ontario / Rancho... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016 via mobile

Stayed here for 3 nights for a conference. It's nice and clean. Housekeeping always did a good job when we came back to our rooms. Beds were a little too firm. It says you can adjust it with a knob on the side, but I couldn't tell if it even worked. But I slept like a baby all three nights,... More 

Helpful?
Thank Julienne G
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Julienne G: Thank you for sharing this excellent review with the TripAdvisor community! We are delighted to hear that you loved our location with all the access to restaurants and shops. And we are so happy to hear that we scored high on all aspects of your stay! Have a wonderful day, Monique Yiatras Hilton Garden Inn Ontario /... More 

San Salvador, San Salvador, El Salvador
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 October 2016

I am ok with this hotel. It was enough for the night, sufficient for a layover. I was staying here because I had a night to spend before my next flight. The room was comfy, the hotel is not old, has enough parking and its very close from the mall. I didn't interact much with the personnel but the few... More 

Helpful?
Thank Klaw N
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Klaw N: Thank you for sharing this review with the TripAdvisor community! We are glad to hear that your room was comfy and that parking was ample with nearby shopping and dining. Come back soon! We would love to have you back! Have a wonderful day, Monique Yiatras Hilton Garden Inn Ontario / Rancho Cucamonga More 

Fresnes sur Marne, France
2 reviews
Reviewed 1 October 2016

Excellent : well located to the mall, good services, nice breakfast, I highly recommend this hotel for anyone who needs to sleep around Rancho. The swimming pool, the spa and the fitness center are a plus

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Olivier G
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Olivier G: Thank you for sharing this excellent review with the TripAdvisor community! We are delighted to get an excellent rating from you! This really means so much to our team. We are glad you were able to eat breakfast in our restaurant and that you enjoyed it! Have a wonderful day, Monique Yiatras Hilton Garden Inn Ontario /... More 

California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2016

Stayed here to do a wedding nearby. Everything here is as good as you can possibly get for this price point for miles around. The rooms were clean, Everything in the room felt new. The staff is professional and friendly. I often feel that the people that work at the hotel can make or break your stay and the people... More 

Helpful?
Thank Baldie_Pauldie
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Baldie_Pauldie: Thank you for sharing this excellent review with the TripAdvisor community! We are delighted to hear that you loved our location with all the access to restaurants and shops. And we appreciate the nice comments on your encounters with all the staff at the Hotel including our hard working housekeeping members. We hope to see you soon when... More 

Phoenix, United States
1 review
Reviewed 29 September 2016

The beds are sleep number knock offs, are hard to use, and don't seem to work correctly (I think. like I said, they were hard to adjust). On check out day we were bothered by housekeeping three times prior to check out to vacate the room. We would not stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Valerie O
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Valerie O: Thank you very much for taking the time to let us know in which areas we need improvement. We are sorry about your bed experience and with housekeeping staff. It has been noted and we will definitely try harder. Thank you for staying with us and we hope to see you next time. Have a great day,... More 

San Francisco, California
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 September 2016 via mobile

The hotel exceeded my expectation in all fronts except decor. I usually try to stay within the Hilton portfolio whenever I travel and I'm rarely dissatisfied. My room was exceptionally clean, the sheets were and smelled clean and I couldn't find a fault in the bathroom. The mattress is adjustable to your liking (softness to firmness) and there were plenty... More 

Helpful?
Thank Andres E
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear Andres E: WOW!! What a glowing review! Thank you for sharing this excellent review with the TripAdvisor community! We will continue with our commitment to keep our Hotel beautiful and clean for all of our guests who come to stay with us. We are thrilled to hear that your guest room was EXCEPTIONALLY CLEAN! Thank you for the business... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located near the intersection of I-15 and I-10, the Hilton Garden Inn Ontario/ Rancho Cucamonga hotel lets you make the best of your time in Central Southern California. When you stay here, you are only four miles from Ontario International Airport and within easy reach of nearby corporations, restaurants and shopping. Keep connected with complimentary WiFi and 24-hour business center. Stay active with a workout in the fitness center and a swim in the pool. Refuel with a cooked-to-order breakfast and dinner in the Great American Grill(R) restaurant. Three flexible function rooms and a dedicated events team will help make sure your Rancho Cucamonga, CA meeting or event goes without a hitch. ... more   less 

Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Region: United States > California > Rancho Cucamonga
Price Range: €102 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Hotels.com, Travelocity, Odigeo and Orbitz so you can book your Hilton Garden Inn Ontario / Rancho Cucamonga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton
Hotel Style:
#2 Business Hotel in Rancho Cucamonga
#3 Family Hotel in Rancho Cucamonga
#4 Romantic Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant in the lobby, meeting place in the lobby for business.”
 of 5 bubbles 945iqbalk, 1 Nov 2016 | Read review
“I couldn't tell which room would be best as I've been here just once and it was ok, second floor room.”
 of 5 bubbles KlawN, 3 Oct 2016 | Read review
“Room 204 had decent view of the mountains.”
 of 5 bubbles BullRay, 4 Sep 2016 | Read review
“Top floor, north facing rooms have great mountain views.”
 of 5 bubbles Tanstaafl75034, 23 Aug 2016 | Read review
“Had an upper 4th floor room- very quiet.”
 of 5 bubbles gczar2016, 22 May 2016 | Read review
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