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Four Points by Sheraton Ontario-Rancho Cucamonga

Booking.comUS$116*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Ontario-Rancho Cucamonga
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313 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Jacksonville, Oregon
Reviewed 1 week ago via mobile

We were part of a group that had 4 rooms & personally stayed for 3 nights. The room was a good size & plenty comfortable. Had to use the fold out couch after moving our college graduate out of her dorm & it wasn't comfortable, but are they ever?... We were glad to have enough floor space to use it!...

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Helpful?
Thank TravelerVDM2
Bonita Springs, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I am a SPG member which will earn you points when you stay at any Sheraton Hotel. We have stayed in this very clean and friendly hotel on several occasions. Once we lived there for 90 days. The staff is 100 percent professional and the rooms are top and the food in the dining lounge is excellent. We highly recommend...

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Helpful?
Thank Daniel M
About Hotel's Favourite Review
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hey Daniel M, What an awesome review! Thank you so much for the kind words. We appreciate you staying with us time and time again. We look forward to our next encounter!

SoCal
Reviewed 2 weeks ago

On a business trip this past weekend, I stayed at this property. The room was nice, clean, and comfortable. The rate was good and they recognized my SPG status well. The staff was courteous, friendly, and helpful. I would return to this place again, should the need arise.

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Helpful?
Thank TBSoCal71
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hi TBSoCal71, I appreciate you taking the time to write a review. We are so glad that our location suited your business trip needs. Thank you choosing to stay within the Starwood brand, your loyalty is appreciated. We hope to see you back soon!

Reviewed 2 weeks ago

The conference we attended was at Victoria Gardens. This was a great place to stay. It would have been better with a free breakfast but I guess we can't have everything. Staff was very friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank 923caprices
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello 923caprices, Thank you for the positive review. We sure do love hosting guest of Victoria Gardens. I will share your kind words with our staff. We will see you the next time your travels bring you to Rancho Cucamonga.

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Stayed four nights in their suite. King size bed was comfortable. Place generally clean. Spacious. Good coffee. Very friendly and responsive staff. Free daily newspaper, wifi and bottle water. Convenient location. Good and inexpensive Vietnamese restaurant next to the hotel. Walking distance to a major shopping center. Short driving to good restaurants/highways. I will definitely return. The only complaint is...

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Helpful?
Thank LTLAM
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello LTLAM, Thank you for taking the time to share your experience with us. I am glad that you were able to enjoy most of our amenities. I hope we get to see you again soon!

Mississauga, Canada
Reviewed 3 weeks ago

Nice rooms, but.... house keeping failed on 3 of us. My room was ignored and I got a knock about 4:30. for house keeping. disappointing. Also, Breakfast was a joke, and they charge about 14.00, so we went across the road to the Denny's where we all (3) had breakfast for 20. not reasonably valued. many hotels still offer complimentary...

Review collected in partnership with this hotel
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Helpful?
Thank David J
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hi David J, Thank you for taking the time to write about your experience here at the Four Points. It saddens me to see that your stay did not go as planned. Your comments will be shared with the appropriate team members to help us improve on our mistakes. We hope you give us a second chance next time you...

Brisbane, Australia
Reviewed 3 weeks ago

Wow Near Victoria Gardens and Ontario Mills Malls Great views of the Mts Near LA Near Ontario Airport Great staff Everyone helps The best Jacuzzi on the planet Been coming here for 7 years Close to many restaurants Carino's Italian walking distance Vietnamese across the parking lot Many many many restaurants at Victoria Gardens Mall Many many many restaurants at...

Review collected in partnership with this hotel
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Helpful?
Thank damienobrien1
Martin S, Assistant General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello damienobrien1, Thank you for sharing your experience with us. What an awesome review! We have enjoyed hosting you over the last 7 years and hopefully there will be 7 more. We will see you again soon.

Reviewed 3 weeks ago

Hotel is easy acces from freeway, close to shopping and eateries, very nice, clean rooms ( too much air freshner when we came back in late afternoon outing - also kleenex box was almost empty , only had 3 left) very spacious, staff very nice.

Review collected in partnership with this hotel
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Thank sueken2017
Reviewed 3 weeks ago

Great location. Around the corner from Victoria Gardens, shopping & restaurants galore and close to freeway. Very clean and modern hotel. Hotel bar/restaurant is nice. The front desk clerk, Kat, was always extremely helpful. Always greeted with a smile. Beautiful girl with a great smile and warm, positive personality.

Review collected in partnership with this hotel
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Thank jameshR375LD
Bellevue, Washington
Reviewed 4 weeks ago

Poor room condition, dirty, worn out and discolored furniture, poor room service. Very bad food. The location of the room was good. I asked for a quite room with no children around and I received a room that was close to many families. The property was close to where I wanted to be, that was the only nice thing about...

Review collected in partnership with this hotel
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Helpful?
Thank Chitra S
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear Chitra S, Thank you for taking the time to write a review about your experience. I am saddened to see that your stay with us did not go as planned. We strive to deliver all of our guest a memorable experience and it seem that we fell short. Please accept my sincere apology for the trouble you experience. I...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Region: United States > California > Rancho Cucamonga
Price Range: €121 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3.5*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Rancho Cucamonga, California
8 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are great and they have a few suites that are the best I have seen at any Sheraton. the biggest and most reasonable.”
DanielM372, 5 May 2017 | Read review
“Looking at Mts”
damienobrien1, 29 Apr 2017 | Read review
“Remodel the room, place new furniture, clean linen and bedding. Provide good meals and room service.”
539chitras, 26 Apr 2017 | Read review
“If you want a bathtub, mention it - we got a stall shower (with a stained drain, ugh).”
MareV51, 26 Mar 2017 | Read review
“The rooms are not well designed for "Business Travelers" . The bathroom sink is in the same room as the toilet and shower which means, only one guy can get ready at a time. We were there for 5 days and it got frustrating to have to wait until my associate completed his morning routine before I could get started with mine. Something to think about when booking hotels in the future.”
michaelsG7658VX, 14 Mar 2017 | Read review
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US$116* /night
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Prices are for 1 room, 2 adults
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