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Aloft Ontario-Rancho Cucamonga

628 reviews
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Traveller (133)
Room & Suite (57)
Dining (7)
Overview
  • Excellent55%
  • Very good25%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“pool table”(44 reviews)
“lobby bar”(9 reviews)
“w hotel”(8 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Aloft Ontario-Rancho Cucamonga
Special Offer: $10 Breakfast Credit
Hotel deals
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Reviews (628)Write a Review
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331
148
75
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27
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All reviewspool tablelobby barw hotelmodern lookfull barlove this hotelenjoyed my stayfitness centerbusiness tripvictoria gardensalexishipbartenderbilliardsontarioversionsoap
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1 - 5 of 611 reviews
Reviewed 4 days ago via mobile

Walking up to the hotel it is very nice looking and the lobby feel fun and inviting. The front desk staff was helpful and the gym well equipped. The parts I didn’t like were the guest room was small, the exterior noise was excessive and...More

Thank TiredTravelDude
Hotel's Favourite
Reviewed 25 November 2017

Stayed here for just one night while I was in the Ontario, CA area. I was very pleased with the new'ness' of the hotel and the modern design. Check in was very fast, the gym had good equipment (and wifi worked/was in range), and the...More

Thank lws07
Reviewed 1 week ago via mobile

The staff was friendly & the price was reasonable. The location is also not bad. However, rooms are somewhat small, the pool is completely shaded by the building (zero opportunity to get sun) and the shower water temperatures are a little crazy (turning on to...More

Thank TDE0621
Reviewed 1 week ago

Was looking for a new spot to stay in the IE. I travel all the time. I was checked in by a very nice staff. My first room had a broken AC unit. I called, they sent me to a new room, no problem, very...More

Thank 1269NHD
Response from Joel L, Guest Relations Manager at Aloft Ontario-Rancho CucamongaResponded 1 week ago

Dear 126NHD, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic...More

Reviewed 2 weeks ago

For an airport hotel, I think it is wonderfully modern, very convenient, and well-priced, but the hotel itself has a lot to improve on. For starters, on both my check-in and check-out, the front desk agent was away from their terminal watching TV in the...More

Thank Kaiserhof-Travel
Response from Joel L, Guest Relations Manager at Aloft Ontario-Rancho CucamongaResponded 1 week ago

Dear Kaiserhof-Travel, First of i would like to thank you for leaving a review of your stay. These reviews help us ensure that all of our guests issues are heard and taken care. Please rest assured that the issues you had, have been attended to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Restaurant
Details
Price range
US$131 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (133)
Room & Suite (57)
Dining (7)
Pool & Beach (6)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
andycapetown
8 January 2017|
Answer
Response from mishywishy2016 | Reviewed this property |
Sorry for the late response. It is my understanding that this will remain a Starwood/Mariott property, but the merge will take some time.
0
Votes
Cat T
23 April 2015|
AnswerShow all 2 answers
Response from ChiefDennis | Reviewed this property |
Probably a good question to ask of the hotel directly. However, it has been my experience that if you arrive reasonably early (e.g., check in time is 3PM and you arrive at noon), and a room is available, you will be given... More
1
Vote
yvonnesariya
11 January 2015|
AnswerShow all 3 answers
Response from StarrySue | Reviewed this property |
The closest market would be Stater Bros located on 4th Street, close to 2 miles away...walking distance, but when you're carrying bags of groceries, maybe not. However, a short taxi, lyft or uber ride would be fairly... More
0
Votes
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12
Room Tips
"If your room is adjacent to the Northeast stairwell, expect pot smoke."
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"3 floors - higher = better for noise."
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"Like any hotel experience, I try to get into my room(s) as early as possible in case I need to make any..."
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"Ask for a room on the back-side of the hotel where it is quieter"
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