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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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595 Reviews from our TripAdvisor Community

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Showing 579: English reviews
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Hong Kong, China
Reviewed 1 week ago via mobile

Hotel lobby staff is super friendly and the lobby ambient is really nice, pool table & bar with excellent acoustic guitarist singer. My wife is keep chatting with the singer:-). Really enjoyed this hotel and worth to recommendation whomever looking a place to stay in this area.

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Helpful?
Thank mariomreyes
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017 via mobile

Stayed here on a business trip and it is a very nice contemporary hotel. The rooms are up to date and nicely designed... it would have been nice to have a microwave in the room and not have to go to the lobby for ice. Nice roomy shower with soap Nd shampoo dispenser. Not good for those who like to...

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Helpful?
Thank CWat1260
About Hotel's Favourite Review
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear CWat1260, Thank you for your review! We always appreciate guests' kind words. We unfortunately don't have microwaves in the rooms but we do have a microwave conveniently located in the lobby in our Re:Fuel area where guests can also purchase snacks, drinks and premade salads and sandwiches. We hope to see you again soon so you are able to...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

The iconic pink pool table is gone, being replaced by a generic green one. It seems as if the homogeneous conformity of aging, fortunately missing from the original hotel design, is creeping and the hotel is loosing some of its charm and quirkiness. The place is in desperate need of a facelift. The original room number signage on the hallway...

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Helpful?
Thank A TripAdvisor Member
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us! We are sorry to hear we have fallen short on your recent stay. We are currently going through a facelift and will be back and better than before! We hope you are able to visit us once again in the near future to see our...

Georgetown, Texas
Reviewed 3 weeks ago

Stayed here for one night after arriving late at airport and on my way to Palm Springs area. The check-in and check-out were efficient and the staff were very friendly even though it was late when we checked in and early when we left. The lobby and rooms are very "trendy". There is a small snack/deli area near the lobby....

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Helpful?
Thank jode1992
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear jode1992, We are always happy to hear that a valued guest enjoyed their experience with us! We are sorry to hear your stay with us was short but we look forward to seeing you again in the near future when your travels bring you to the area. Best, General Manager Jillian Salber

New York
Reviewed 4 weeks ago via mobile

It's got that euro circa 2005 feel with the electronic music, pool table and communal area. The rooms are a good size and the staff had just the right calm as we arrived from LA freeway driving. No restaurant but well stocked 24/7 food area with healthy options. We stayed for an Ontario Airport layover and it is certainly close...

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Helpful?
Thank Nik K
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Nik K, Thank you very much for taking the time to review your experience with us! We are sorry to hear it was a short visit but look forward to seeing you once again soon! Best, Jillian Salber, General Manager

Dallas, Texas
Reviewed 4 weeks ago

Stayed here on a business trip for three nights. Service was lacking from check-in to check-out. Was greeted with a "I really don't care" attitude that remained that way throughout my stay. Rooms are typical Aloft but the wifi service is very suspect. The evening that I arrived I was unable to log on and unable to reach the front...

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Helpful?
Thank Mark D W
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Mark D W, Please accept our sincere apology for the lack of service our team provided during your most recent stay. We can assure you proper actions have been taken to ensure this was an isolated issue. I would really like to discuss this further with you if you would like. You can reach us at 909-484-2018. We hope...

Fort Myers, Florida
Reviewed 14 March 2017

The live entertainment was already over. Quite on Saturday and Sunday. Nice town, haven't seen the mountains in awhile myself. Staff very nice, had a real good deal on points too. I would return again if I am in the area and want to just relax.

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Helpful?
Thank Frederick O
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Frederick O, Thank you for taking the time to review your experience with us. We are always happy to hear when a guest is able to relax with us and have a memorable stay. We hope to see you again soon so you can enjoy the live acoustic music we offer on Wednesdays and Fridays. Best, Interim General Manager,...

Belmont, California
Reviewed 26 February 2017 via mobile

We've stayed here a few times. The accept pets, so that's a huge plus in our book. The room is spacious and quiet; amenities are standard for aLoft; wifi, while not blazing fast, worked well; the room was clean; and staff was pleasant. The only nit is that the pillows could be a little thicker. I felt like they only...

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Helpful?
Thank snelson0929
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear snelson0929, Thank you for taking the time to leave us such great feedback on your experience. We will be taking your input to good use and we hope to see you again soon! Best, Interim General Manager Cecilia Ramirez

Burlingame, California
Reviewed 23 February 2017

This is a nice enough hotel. Really on par with many other Alofts -- down to the exact replica of the floor plan. So similar that there is no need to ask ones way around. It's clean, modern and the rooms are comfortable. Essentially if you liked one Aloft, likely that the others in the chain (a few exceptions, Liverpool,...

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Helpful?
Thank drosen85
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear drosen85, Thank you very much for taking the time to give us feedback on your stay with us. We apologize for any inconvenience you experienced while staying with us and we hope to see you again to give you the service and experience you deserve! \ Best, Cecilia Ramirez Interim General Manager

Reviewed 17 February 2017 via mobile

Reading the reviews made me wonder if I stayed in the same hotel. No complaints whatsoever-the hotel was clean, the rooms were comfortable and the staff was great. They took care of an issue I had with a cab company they gave me a voucher for. While the bar was limited it met my needs after a long day at...

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Helpful?
Thank Alton R
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Alton R, Thank you very much for taking your time to consider us as a hotel and for leaving such a wonderful review. We are pleased to hear you had a great stay and any issues you may have had were resolved. We hope we see you again soon! Best, Interim General Manager Cecilia Ramirez

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 Fourth Street, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: €114 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Ontario-Rancho Cucamonga staff and other travellers.
4 questions
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Questions? Get answers from Aloft Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask in the wifi is working.”
markdw2016, 23 Mar 2017 | Read review
“I called fire marshall - will not stay there again unless I have confidence that the issues have been addressed! YOU SHOULD NOT either”
U7045MHjohnp, 5 Dec 2016 | Read review
“Ask for a room with a view of the mountains”
mishywishy2016, 4 Nov 2016 | Read review
“higher level floor with mountain views”
fabby2014, 26 Oct 2016 | Read review
“just don't stay here”
sevans1023, 29 Sep 2016 | Read review
5 of 5