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My sister scheduled us in lieu of the LaQuinta in nearby Ontario. The Loft is very nuvo-industrial but comfortable. The lobby is real neat with lots of inviting spaces to relax. The room was spacious and sexy, definitely couples-ready. With 50 or so around the...More
We had a great stay w our pup! Upon arrival to the hotel, our pup received a blanket, treats, and a ball, there was no doggie bed. It’s ok though she slept in a very comfortable bed with us. Poop station is on the side...More
I checked in on a Friday afternoon. I found the lobby to be open and interesting. The check in kiosk was a welcome change from a stuffy old desk. I was checked in quickly and efficiently and found my way to a room on the...More
This hotel is a sad 'try hard' - from the "greeting" at check in (3 people working the "desk" chatting about their weekend ignored me for at least a full minute) to the cheap press board furniture primary colors that looks like it belongs in...More
1 Thank Genelle C
Response from JoelL2490, Manager at Aloft Ontario-Rancho CucamongaResponded 8 October 2018
Dear Genelle C
Thank you for taking the time to share your valuable feedback. My name is Joel Lemus and I am the Assistant General Manager
at the Aloft Ontario-Rancho Cucamonga. It has come to my attention that your most recent stay with us did...More
How to start...... I made a secured reservation at the Aloft quite a while ago. The day before my trip, my wallet, including all ID, credit and debit cards, was stolen. I was able to get cash and a temporary debit card from my bank,...More
1 Thank Elise s
Response from Joel L, Front Office Manager at Aloft Ontario-Rancho CucamongaResponded 3 September 2018
Thank you for taking the time to leave your feed back. First and foremost i would like to apologize for the issue(s) you encountered during your stay.
We apologize for any inconvenience if our policies may have affected your situation.
Unfortunately in order to check...More
Response from ChiefDennis | Reviewed this property |
Probably a good question to ask of the hotel directly. However, it has been my experience that if you arrive reasonably early (e.g., check in time is 3PM and you arrive at noon), and a room is available, you will be given... More
Probably a good question to ask of the hotel directly. However, it has been my experience that if you arrive reasonably early (e.g., check in time is 3PM and you arrive at noon), and a room is available, you will be given the room without additional charge. As for an early departure fee, I am sure that depends on the rate you booked and possibly your SPG status. Once again, better to check with the hotel directly.
Response from StarrySue | Reviewed this property |
The closest market would be Stater Bros located on 4th Street, close to 2 miles away...walking distance, but when you're carrying bags of groceries, maybe not. However, a short taxi, lyft or uber ride would be fairly... More
The closest market would be Stater Bros located on 4th Street, close to 2 miles away...walking distance, but when you're carrying bags of groceries, maybe not. However, a short taxi, lyft or uber ride would be fairly inexpensive to and fro.