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All reviewsfree drinkshuge tubplaces to eat and shopevery employeeshower watersmall bathroomgreat rateassigned roomcommon areasstay there againfront desk staffbed was very comfortablenice propertyamerican riverbusinesssaunapillows
I had negative experience here, so I try hard to avoid this hotel but the nearby nicer ones were sold out, so I spent a night here during a recent business trip. After 3 years since my last stay, this place remains a very weak...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 19 September 2017
Dear Highly Valued Trip Advisor Guest,
Thank you for your feedback and for taking the time to share your impressions with us.
We are of course sincerely regretful that you were not fully satisfied with your stay and would appreciate the opportunity to demonstrate our...More
Every year we come and float the American River. And we always stay at this hotel. It's clean and the staff is wonderful. Haven't had any problems if there was the staff would take care of it. Only thing is the bathroom light switch is...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 18 August 2017
Thank you for taking a few moments to share your impressions of your recent stay with us at the Holiday Inn Rancho Cordova and for your accolades.
Sincerely, our entire staff, from the front desk to housekeeping and the restaurant, make concerted efforts...More
I traveled with my kids. It was a lovely, well-maintained, clean hotel. Bedroom was comfortable and bathroom was very clean. Laundry was free! It is situated next to the outdoor pool, so I sat by the pool while I waited for my laundry to get...More
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 6 August 2017
Dear Highly Appreciated Trip Advisor Guest,
Thank you very much for the positive feedback regarding your recent stay with us at the Holiday Inn Rancho Cordova.
It's great to hear that you and your family had a wonderful visit to this area and that you...More
My stay at this Holiday Inn was great. The meals served were good, and they even provided two drinks at the Bar. The room staff provided cleaning punctually, and the staff was extremely competent and had a desire to provide excellent service. The facility was...More
Thank Melvin H
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 4 July 2017
Dear Much Appreciated Trip Advisor Guest,
Thank you for choosing to stay with us recently at the Holiday Inn Rancho Cordova and for your wonderful feedback, which is valuable for us to continue to elevate the quality and caliber of our staff training, service throughout,...More
Business travel to the area and checked in late and room was hot but the AC was not on and I felt it would cool off with time. It didn't! Next morning on the way out I complained to management that AC was not working...More
1 Thank Mrvacation13
Response from Jeff G, General Manager at Holiday Inn Sacramento Rancho CordovaResponded 28 May 2017
Dear Mr. Vacation,
First, I sincerely apologize for your not having a more than satisfactory stay with us. Our primary goal at this Holiday Inn is for you to have all of the necessary comforts, including ac, for you to be relaxed, rested and at...More