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Hilltop Suites Hotel

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Henderson, Nevada
Reviewed 15 February 2014 via mobile

A hotel that I honestly do NOT feel comfortable to take my shoes off at all in! The carpets are stained & dirty looking, t.v.s are circa mid 80's, the ceilings are water stained, the bed covers are faded and look like other microbes are living & procreating in them, there is brown paint all over the cabinets to cover...

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2Thank FragrantTraveler
Pahrump, Nevada
Reviewed 13 February 2014

The Hilltop Suites in Pomona, California was beyond a disappointment. The reservation stated we would have a suite...with a couch, table, chair, coffee pot etc. We had a bed...no ice bucket, coffee pot, couch...not even hand towels and get this, we ran out of Kleenex and were told they didn't have any. NEVER stay there. Restaurant was closed and fire...

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2Thank M. T
Reviewed 29 January 2014

Because of a last minute cancellation (where we were supposed to stay was undergoing a renovation and it had not been completed), we scrambled to find this place. It is lucky we didn't spend much time.little has been done to remove the hints that it used to be a Shilo. Inn. Make no mistake, it is not. Pool is closed...

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1Thank nmbiela
Los Angeles, California
Reviewed 11 August 2013

This is, by far, the worst hotel in which I have ever stayed. To list everything that is wrong will take up more space than the reader might want to endure. Here are a few: Filthy EVERYTHING i.e. microwave, refrigerator, bathroom, swimming pool, bed covers; peeling wallpaper, antiquated TV (with horizontal lines rippling through the picture), the silverware requires cleaning...

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3Thank George S
Phoenix, Arizona
Reviewed 22 June 2013

I stay here while in the area competing with my two dogs in agility. The Shilo Inn and Suites is pet friendly. I had read all the bad reviews but I must say my experience was great! The service was prompt and friendly, the room was clean and the bed was really comfortable which surprised me. Some of the best...

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1Thank TravelingBCs
Prescott, Arizona
Reviewed 17 June 2013

This is one of the worst hotels I've stayed in. I've stayed in other Shilo Inns and they were very nice. This one is a dump. The exhaust fan cover in bathroom has never been cleaned. Full of dust. Fire hazard. Restaurant was closed. Maid service very poor. Minimal towels. 1 wash cloth for 2 people. Ice machines were not...

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1Thank traveler7056
New Jersey
Reviewed 8 April 2013

Shilo Inn has two properties across the street from each other, but are advertised as one in the same. The second property goes by "Shilo Inn Hotel-Pomona Diamond Bar." It is more of a motel than hotel. Not very clean, musty smell throughout, handles broken off the VERY small fridge, a small old TV with poor reception and a restaurant...

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2Thank Manaboutwn
California Desert, California
Reviewed 7 April 2013

My husband and I have stayed at the Shiloh Inn Hilltop Suites, with our dog, once before and were very pleased. It was easy to decide where to stay when we had a few days off. We couldn't have been more disappointed. The first time we stayed our room looked exactly like the photo on the website; not this time....

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Thank Amy P
california
Reviewed 30 March 2013

First time staying at Shilo Inn. Had a great time with my girl. Nice looking rooms. and great, friendly staff. The front desk agent, Cesar was phenomenal when there was a mix up with the reservation. Thanks Cesar. Mssg to Whom it may Concern: FIX THE ICE MACHINES !!! We have stayed here twice in a month and they have...

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Thank alinaCalifornia
Pomona
Reviewed 19 March 2013

My friend and I booked a room at the very last minute for the Graffiti run. We had a great time at the hotel. The continental breakfast was just enough and all that we needed to prepare for the Graffiti run.

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1Thank Sandy N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This deluxe full-service hotel features a fine dining restaurant & lounge with a view of the San Gabriel Mountains and valley. Each guestroom is fully equipped with a microwave, refrigerator, coffee maker, wet bar, ironing unit, three televisions, first-run movies and entertainment and four telephones with two separate lines including data port and hold feature. Free amenities include full breakfast, high speed internet access, fresh coffee, fruit and popcorn in the lobby, local calls, USA Today newspaper and Ontario Airport shuttle. ... more   less 

Additional Information about Hilltop Suites Hotel

Address: 3101 W Temple Ave, Pomona, CA 91768-3241 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Region: United States > California > Pomona
Price Range: €85 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hilltop Suites Hotel 2*
Number of rooms: 130
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Also Known As:
Shilo Inn Pomona
Pomona Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilltop Suites Hotel staff and other travellers.
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Questions? Get answers from Hilltop Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Heard nothing good about any rooms. SORRY!”
 of 5 bubbles kevinbD4769FV, 16 Nov 2015 | Read review
“Find a different hotel.”
 of 5 bubbles cubsnguns, 24 Mar 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles 642genes, 18 Nov 2014 | Read review
“I stayed in 110 and it was exactly as the website shows.”
 of 5 bubbles TravelingBCs, 22 Jun 2013 | Read review
“Choose another hotel”
 of 5 bubbles 931AmyP, 7 Apr 2013 | Read review
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