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Residence Inn Pleasanton

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Residence Inn Pleasanton
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198 Reviews from our TripAdvisor Community

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Showing 194: English reviews
San Francisco, California
Reviewed 8 November 2015

Excellent stay we visit a lot we enjoy our stay the service is great the front desk clerk served us with excellent customer service his name is Masood! We will return in 2 weeks. The rooms are clean and equip with everything we need.

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Helpful?
Thank Denise C
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Denise, Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, happy to hear that our staff went above and beyond to provide excellent service. We are looking forward for your next visit. Kind Regards, Vanessa V.

Bengaluru, India
Reviewed 7 November 2015 via mobile

Hotel is Quiet and clean. the front desk folks esp Geeta, Marissa, Masoud, Chris, Edward and Ethan are always helpful and friendly. Always ready to drop us off to office or shopping nearby .. I enjoyed my stay here.

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Helpful?
Thank Kaushik R
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Kaushik, Thank you for positive feedback, we appreciate it! Our staff is always here to make sure that you are comfortable during your stay and I'm glad to know that you enjoyed your stay with us. See us again on your next visit should you be back in the area soon and as always, will be more than happy...

Reviewed 18 October 2015

Nice place for a quick stay, staff friendly, room comfortable. quick access to BART. Great Breakfast. Quick check inn. small but very functional kitchen, lots of light.. and very quiet, we faced the highway and could not hear the traffic

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Helpful?
Thank Robin Sue H
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello Robin Sue H, I am delighted to know that your stay was quiet even if your suite was faced the freeway, we have double paned windows that keep our rooms quiet. We look forward for more stays to come! Kind Regards, Vanessa V.

Reviewed 17 October 2015

This property runs like a well oiled machine. The front desk was consistently professional, friendly and quick to remedy any situation. The rooms have been remodeled (not just lipstick on a pig) and it is really comfortable. I prefer to stay in the studio version of the room as I find it feels roomier and has more drawer space. Also...

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Helpful?
Thank Rmv918
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, but if we can assist with anything at all, please let us know! We are looking forward for your next visit and wish you safe travels! Warm Regards, Vanessa V.

Benicia, California
Reviewed 10 October 2015

Visiting the area for work, stayed in San Ramon this last visit so decided to try a different area. Stayed on Marriott points, two adults, took the one bedroom suite available for our points. Easy to find off freeway and behind a regular Marriott. Parking and check in entrance was a little confusing but once inside we were fine. Check...

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Helpful?
Thank laenie
ResInnPleasantonTeam, Vanessa Viray - Front Office Manager at Residence Inn Pleasanton, responded to this review

Thanks for your positive response, your feedback is appreciated! It looks like everything is to your liking so far, but if we can assist with anything at all, please let us know! We hope to accommodate you again on your next visit to Pleasanton.

County Dublin, Ireland
Reviewed 23 September 2015

Chris, Jennifer, Marissa & Geeta are the reason the Residence Inn Pleasanton is a great place. They each possess a gift for making you feel right at home. They are professional, kind and helpful on such a high level yet talk to you like you'v been friends for years and, really adding the human touch, truly caring about your well...

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Helpful?
Thank Anthony H
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello Anthony, Thanks for your positive response, your feedback is appreciated! We are happy to know that your yearly stay is pleasant especially with the help of our wonderful staff, thanks for taking your time in appreciating them, it really means a lot. Again, thank you so much, safe travels and will see you again in your next visit.

Reviewed 21 September 2015 via mobile

Marissa & Geeta are employees of the month in my eyes! They were willing to go the extra mile to make sure my stay here was a pleasant one. I would definitely stay at this location again. As well as recommend to anyone. It was a pleasure staying here. all the amenities are also wonderful as well as the beautiful...

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Helpful?
Thank Ariel B
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello ArielB, Thank you for sharing your experience and we are happy to know that our staff went above and beyond service to meet your needs. We hope to see you again on your next visit and we wish you safe travels.

Temecula, California
Reviewed 17 September 2015 via mobile

The RI chain are a little lower on the Marriott chain but for those who need a kitchen you can't go wrong. This location is near the mall which is super convenient. It is also near a BART station which is great. The staff was nice and friendly. The fitness center is better than most RI's. I knocked 2 stars...

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Helpful?
Thank businessmap1
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thanks for your review and we apologized for the perception, we are due for renovation and we hope to have one soon. Hopefully you can check us out again after we unveil our new look, we are pleased to hear that you had a comfortable good night sleep.

Cincinnati, oh
Reviewed 12 September 2015

If in Pleasanton, CA - do not expect much from the Residence Inn on Dublin Canyon Rd. My experience - as a frequent business traveler and Marriott user, I wanted to spend a few hours while between meetings at this location. However there was no access allowed to the lounge, no access to the WiFi in the lobby and not...

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Helpful?
Thank IES2011
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello IES2011, We of course have refreshments, wifi, breakfast etc and more for paying hotel guests but being a smaller, limited service property, we cannot provide these same services for non- guests, it would not be fair to our guests, and our public spaces are not large enough to accommodate everyone who needs a quiet place to do some work.

Manila, Philippines
Reviewed 11 September 2015

Great staff!! Quiet and clean. Best place to stay at Dublin! Always the place to stay whenever I am on a business trip! Wifi are the fastest I had so far in a hotel! Very friendly staff and always there if you need something even if it's so late in the evening!

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Helpful?
Thank Joel V
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello Joel V, Thank you so much for taking time out to give us a rocking 5/5 review, we are pleased to know that your stay with us was comfortable. We hope to see you again when you get back soon. Safe travels for you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The modern Residence Inn Pleasanton Hotel is unique for the Tri-Valley area, blending stylish luxuries like granite countertops & 37 inch HD plasma TVs with the comfort you expect from the hotel that perfected the extended stay. Residence Inn by Marriott Pleasanton is walking distance to Stoneridge Mall and BART. Just a short drive to Hacienda Business Park . Adjacent to I-580 & I-680, we're the perfect base for excursions to popular Livermore Valley Wineries, Camp Parks Reserve, and Alameda County Fairgrounds. Do not leave any of the family behind as we are a pet-friendly hotel. In your urban designed suite, relax in separate living & sleeping areas or cook a meal in the fully equipped kitchen. For work, a large desk with complimentary high-speed internet is standard. Start your day with our complimentary full hot breakfast buffet served daily, & evening Social Hour (Monday through Wednesday) to provide you a light meal with beer, wine and soda. We also host a weekly BBQ. ... more   less 

Additional Information about Residence Inn Pleasanton

Address: 11920 Dublin Canyon Rd, Pleasanton, CA 94588-2818
Region: United States > California > Pleasanton
Price Range: €104 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pleasanton 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Residence Inn Pleasanton Hotel Pleasanton
Pleasanton Residence Inn
Hotel Style:
#3 Family Hotel in Pleasanton
#4 Business Hotel in Pleasanton
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Questions & Answers

Questions? Get answers from Residence Inn Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No advice for this”
 of 5 bubbles 495samuele, 27 Dec 2016 | Read review
“Ask for a room on the Dublin Canyon Rd side, not the back, as you will listen to the freeway traffic all night.”
 of 5 bubbles carolynbN911TN, 25 Oct 2016 | Read review
“If road noise bothers you, ask for a room on the front side of the hotel.”
 of 5 bubbles KathieL798, 25 Oct 2016 | Read review
“Top floor facing Marriott or court-yard”
 of 5 bubbles AVK_75007, 18 Oct 2016 | Read review
“Beds were very uncomfortable, be careful.”
 of 5 bubbles claral101, 17 Oct 2016 | Read review
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