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BEST WESTERN PLUS Pleasanton Inn

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1 room 2 adults 0 children
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BEST WESTERN PLUS Pleasanton Inn
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267 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Sacramento, California
Reviewed 2 weeks ago

The bed was very comfortable and pillows where great. Had a small fridge and microwave which I didn't use but it was nice. The bathroom amenities were tight but for one person stay I would recommend. Close to freeway.

Review collected in partnership with Best Western
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Helpful?
Thank armandoh43
Calistoga, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 September 2016

I stay here every year for the Scottish Highland games, and this is a prefect place to relax after a long day of bagpipe music. Staff is friendly, rooms are clean, and the price is very good. The beds are very comfortable and the breakfast is enjoyable and a good way to start the day. I will be making next...

Review collected in partnership with Best Western
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Helpful?
Thank debrak713
About Hotel's Favourite Review
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

EVERETT, United States
Reviewed 3 weeks ago

staff was not friendly when encountering around the grounds. In fact when I arrived, there was work being done in a room near mine and I had to wait for them to move tools and stuff in order to get to mine. It seemed like I as the one in the way.

Review collected in partnership with Best Western
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Thank P748LJkarenw
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

On behalf of the Best Western Plus Pleasanton Inn staff we apologize for not meeting your expectations, We will be using your review and make sure for the future there is a better experience at our hotel. If ever you're in the area again consider us by giving us a call at 925-463-1300 and speaking to the manager for a...

Henderson NV, United States
Reviewed 3 weeks ago

Counter staff are rude, Bait and switch with reservation prices. Made reservations with Best Western call center. Final price went up nearly $100 on check in. Counter staff basically said If you dont like it go somewhere else

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Thank Y6637VQashleym
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

On behalf of the Best Western Plus Pleasanton Inn staff I apologize for the experience you had recently, if I could get your full name I can look into what had happen why the price went up, as a manager if you would like to give us another chance i am willing to give a fair discount for your unpleasant...

Los Angeles, California
Reviewed 15 February 2017

Overall a good hotel. Good rates, easy freeway access, close shopping and restaurants. Clean room, restful bed. good complimentary breakfast. As it is near the frwy, light sleepers should ask for rooms not near the freeway.

Review collected in partnership with Best Western
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Thank Robert S
California
Reviewed 11 February 2017

Went to this hotel for business. Easy access off the freeway. Front desk was friendly, checking in and checking out was very fast. Rooms have been refurbished and very comfortable. Breakfast was good.

Review collected in partnership with Best Western
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Thank GabbieCalifornia
Palo Alto, California
Reviewed 21 January 2017

The front desk was infriendly and rude. They didn't care to get to know their guests. Talked down to us and had terrible breakfast The eggs were watery the sausage was uncooked and no chocolate chip cookies. Every best western has cookies! The grab bar in the shower was broken. I leaned on it and fell hurting my shoulder and...

Review collected in partnership with Best Western
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Thank jasenk2017
Pleasantoninn, Front Office Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Ashland, Oregon
Reviewed 3 January 2017

I would stay here again! Easy location, affordable, upscale compared to some other lower quality hotel dumps out there. The staff is super friendly and the breakfast buffet---usually hokey and wrapped crap---was outstanding. I would stay here again easy!

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Thank 798geraldg
yuba city, United States
Reviewed 21 November 2016

good location but the hotel still needs to work on customer service. Non smoking room smelled like smoke. the hotel has apparently a scary homeless guy walking around at night, we have been told " he is harmless, he belongs to this place..."

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Thank 900andreeaf
Wilmington
Reviewed 19 November 2016

Hotel was clean comfertable properly maintained overall service was to my expectation definetly will stay there again beds are comfertable restrooms are clean freeway access is a plus and restaurants are at my reach

Review collected in partnership with Best Western
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Helpful?
Thank 172ezequielp

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Ct, Pleasanton, CA 94588-3336 (Formerly Ramada Inn)
Region: United States > California > Pleasanton
Price Range: €102 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Best Western, Priceline and Booking.com so you can book your BEST WESTERN PLUS Pleasanton Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western
Hotel Style:
#1 Best Value Hotel in Pleasanton
#3 Romantic Hotel in Pleasanton
#8 Business Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pleasanton Inn staff and other travellers.
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Stockton, ca
1 month ago
Granby, Colorado
5 months ago
Singapore, Singapore
Curitiba, PR
10 months ago

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Questions? Get answers from BEST WESTERN PLUS Pleasanton Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is right off the freeway and there are restaurants close by.”
 of 5 bubbles Concertgoer54, 17 Aug 2016 | Read review
“Due to the proximity of the 580 freeway, guests should request a room on the back side facing away from the freeway.”
 of 5 bubbles StanW290, 15 Aug 2016 | Read review
“Ask for one away from the freeway or with less noise from the freeway”
 of 5 bubbles tulefogg, 24 Jul 2016 | Read review
“Don't get room with water spicket attached to outside!”
 of 5 bubbles jadec12341, 3 Jul 2016 | Read review
“There is no good room to get away from the noise, so don't even bother asking.”
 of 5 bubbles TKD1BB, 25 Mar 2016 | Read review
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